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Lexus of London

London, ON

4.9
3,809 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,809 reviews

March 31, 2018

Great dealership to deal with They really take care of you here and the salesman was very informative and went over things in detail. Took the time to answer all of my questions. More

by SS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2018

Great customer service Rick went beyond our expectations by providing excellent customer service. He made us feel comfortable in our decision making process and we felt abso More

by Lexusisthebestus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2018

Excellent experience. Over the last 4 years we have had nothing but 5 star experiences with everyone at Lexus of London. Sue Vincent was no exception. She was very knowled More

by Al and Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Kylie Ellis
March 27, 2018

Awesome place with awesome people!! I recently moved to Canada and I was looking for the right car for. I visited most of London dealers from BMW, Mercedes to Range Rover, Honda and Toyo More

by Mohammed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
March 24, 2018

Best service I have ever had! I found a pre owned Accord online at Lexus. After emailing the dealership, Stephanie responded within minutes suggesting we come in early and the car More

by Happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
March 22, 2018

Stephanie was wonderful to work with! Stephanie was extremely helpful and enthusiastic in helping me identify my options when it came to choosing a Lexus, and she did an excellent job of e More

by Robert Payne
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2018

Minor issue resolved with Great Service!!! I went in for minor for service today, Andy and Allan helped me with a warranty issue with no problems whatsoever. Thanks to service staff Jeff, Kris More

by Nick Paparella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Scott Howe
March 19, 2018

RX 350 Good deal with Jack, Nick Helen and others give me good service for my new RX 350. It was very thankful for me. Thank you for my dealers, I appreci More

by RX350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Pan, Nick Wang
March 18, 2018

Lexus NX200t Stephanie. Very helpful to purchase my Lexus NX200t fsport3 Extremely pleasant experience. Stephanie was not pushy and very open with everything. St More

by Stanislav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo Nissan
March 18, 2018

NX200t Fsport3 "Romeo Nissan was professional Romeo Nissan was professional in every sense of the word . He was also very courteous and kind. He returned all calls More

by Stanislav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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