Lexus of London

Great experience at Lexus of London Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we go Leased a 2018 RX350 in June ...we had a great experience to deal with Rick Watson (product specialist), we appreciate his commitment to ensuring we got the car we loved with a great deal....it was wonderful to deal with Kylie Burridge (financial service manager), Zaid Joudah, Romeo Nissana (service advisor), Allan Calvert (sales manager), and Chris Pinelli ( general manager). More

Good and easy No hassles, car for me, ready when they said it would be, in and out in one day😃 all were pleasant and easy to deal with. No hassles, car for me, ready when they said it would be, in and out in one day😃 all were pleasant and easy to deal with. More

My best experience with a dealership I used to visit many dealerships and communicate with those salers. Jack is the most decisive man I ever met, which means it would be very direct and I used to visit many dealerships and communicate with those salers. Jack is the most decisive man I ever met, which means it would be very direct and quick to make his decision without any tootles. Helen, as his assistant, is very enthusiasic and careful. She taught me lots of nice tips which is pretty helpful for me. I like both of their styles. What a nice team! What a great purchasing experience! More

Great buying experience! I just recently purchased a pre-owned Lexus RX350, the vehicle was in great condition the price was very reasonable and the dealership was as you woul I just recently purchased a pre-owned Lexus RX350, the vehicle was in great condition the price was very reasonable and the dealership was as you would expect from Lexus excellent. The product advisor who handled the sale Rob Ellsworth was to say the least outstanding. He took the time to educate me on the vehicle and went far and beyond what most sales associates would normally do. I was also introduced to Rob,s business associates who were also very helpful. This purchase was an excellent experience and I would purchase again from Lexus of London and deal with Rob again. My accolades to Rob and the team and thank you. Rick L More

Above and beyond as always Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and frie Exceptional service, time after time. Clear communication of expectations and results for service work, and a great blend of professionalism and friendliness. Very convenient scheduling and loaner car options for us busy people that can't always do a M-F 9-5 appointment. I couldn't imagine taking my car anywhere else, even for the most routine maintenance. Highly recommended! More

Very Professional Service Jack and Helen provided me excellent services for purchasing my new vehicle. Everything was simple, fast and professional. They also did a very good j Jack and Helen provided me excellent services for purchasing my new vehicle. Everything was simple, fast and professional. They also did a very good job on explaining the features and functions of the car, I am very satisfied with their professionalism. More

Service for RX350 and GS350 For both vehicles (RX and GS), this dealership provides excellent service consistently. Henry, Romeo and the others are always a pleasure to deal with For both vehicles (RX and GS), this dealership provides excellent service consistently. Henry, Romeo and the others are always a pleasure to deal with. No complaints. More

Excellent Service Went in to have my air conditioning diagnosed as it was blowing cool air on one side and warm on the other. Romeo said it could be one of two differen Went in to have my air conditioning diagnosed as it was blowing cool air on one side and warm on the other. Romeo said it could be one of two different things and after having it looked at one of the things was right. It's nice to have a service advisors who know your vehicle. More

Super service given by new salesman, Rob!!! I recently purchased a new to me, BMW X3. I traded in a Jeep and Aron was very helpful and gave needed advice all throughout the process. We were his I recently purchased a new to me, BMW X3. I traded in a Jeep and Aron was very helpful and gave needed advice all throughout the process. We were his first sale, so congratulations to Rob, he was professional and helpful. If Rob didn’t have an answer he quickly got the answer and really tried to make us happy and comfortable with the purchase. Thanks, Rob for your assistance and guidance!!!! More

Service Appt I always feel valued and appreciated whenever I take my vehicle in for routine service. Lexus of London is even a pleasure to wait at while the serv I always feel valued and appreciated whenever I take my vehicle in for routine service. Lexus of London is even a pleasure to wait at while the service wizards do their thing! More