Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,809 reviews
helpful, kind and nice very helpful, I am very happy with this car shopping experience, I usually keep a car for a long time, but I will definitely refer my family and frien very helpful, I am very happy with this car shopping experience, I usually keep a car for a long time, but I will definitely refer my family and friends to jack. More
Excellent I got my second car here. Jack helped me a lot. He gave me many professional suggestions and helped me to made my decision. Everything is perfect. I got my second car here. Jack helped me a lot. He gave me many professional suggestions and helped me to made my decision. Everything is perfect. More
Amazing experience Lexus of London is an incredible dealership with great customer service. Stephanie Shearsby is an incredible salesperson with great knowledge and fan Lexus of London is an incredible dealership with great customer service. Stephanie Shearsby is an incredible salesperson with great knowledge and fantastic personality. She is very dedicated to her customers and made the entire process easy. I would highly recommend STEPHANIE and lexus to any one. Titto & John Glover More
Consistently good service and advice These folks have consistently delivered great service and advice to me over the last 7 years. This latest visit was no exception. Never feel like I am These folks have consistently delivered great service and advice to me over the last 7 years. This latest visit was no exception. Never feel like I am being needlessly up-sold and am given the straight goods. Always take care of me. Working with Rick in sales now as well. Off to a great start - knows his stuff and is providing me with options. More
5* Service This team is extraordinary! From the moment we arrived, we were made to feel like part of the Lexus family. They are honest, kind and made the exper This team is extraordinary! From the moment we arrived, we were made to feel like part of the Lexus family. They are honest, kind and made the experience of buying a car FUN!!! Special shout out to Rick for his patience and professionalism. If you visit Lexus of London do yourself a favour and ask to work with this man! You will not be disappointed :) More
Great experience Jack and Helen are very helpful and professional. It’s my first car so I was very careful and got lots of questions. Jack and Helen were willing to li Jack and Helen are very helpful and professional. It’s my first car so I was very careful and got lots of questions. Jack and Helen were willing to listen to any concerns or questions and provided different options. We ended up getting a car that’s exactly what I was looking for. More
An excellent experience all round. Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and s Just purchased our Lexus NX300 from the London dealership. Rick Watson started us off on our journey which was professional, but also friendly and so knowledgeable on the Lexus vehicles. A super fellow who gave us as much time as we needed with so much patience when helping us with our choice. We feel he went over and above in the treatment we received. We do have one issue but will talk in person to Rick when we meet up with him for our first service. We were introduced to Alan Calvert and the same is to be said for Alan, and then once we were ready to pick up our Lexus we were introduced to Natalie Marsh who was able to explain in full detail all the technical inclusions of our vehicle; she was amazing and nothing being too much trouble for her to explain. We felt as though these people were not just selling vehicles, but wanting to make sure their clients were happy and able to come back at any time, whether just to say hi and share in a coffee with them or to have their vehicle taken care of in the future. We would not hesitate to recommend London Lexus to any of our family or friends. More
Bought new Lexus RX 350 Outstanding service from all sales staff. Treated with respect and a genuine caring starting with Alan Calvert and continuing with Rick Watson and Nat Outstanding service from all sales staff. Treated with respect and a genuine caring starting with Alan Calvert and continuing with Rick Watson and Natalie Marsh. We have dealt with Lexus for many years and have purchased 5 lexus vehicles. They have always worked hard to put together a fair deal. Their greatest strengths are their organization, friendly and personable manner, excellent knowledge about their vehicles and willingness to negotiate. They made our recent buying experience quite enjoyable and we would not hesitate to recommend them to anyone purchasing a new vehicle. More
Knowledgeable and professional We dealt with Sue Vincent and she was a delight. We bought a new Lexus and it was mostly her doing that stopped us from shopping further. Kylie Burrid We dealt with Sue Vincent and she was a delight. We bought a new Lexus and it was mostly her doing that stopped us from shopping further. Kylie Burridge in the finance department was also very professional. All in all the entire experience was top drawer. More
Fantastic experience This is my second time dealing with Lexus of London because the service here is outstanding. From the moment I walked in I was introduced to Rob who This is my second time dealing with Lexus of London because the service here is outstanding. From the moment I walked in I was introduced to Rob who was able to find the perfect car for me and make the whole purchasing experience super easy and pleasant. Rob is very friendly, professional and highly knowledgable, I highly recommend his services. If you decide on a Lexus ask for Rob to help you! More