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Lexus of London

London, ON

4.9
3,810 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,810 reviews

September 29, 2018

easy and fast Pretty clear illusion of each car. Fair deals and easy processes. Jack and his assistant are able to speak Mandarin. In total, happy to cooperate More

by trickynerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

awesome Henry is very kind, responsible and patient. He gave me a good service experience in lexus london and i will definitely recommend their service to my More

by crystal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Gao
September 29, 2018

Friendly helpful service My recent visit to Lexus of London resulted in a purchase of an IS350. Although it was an hour drive from my home, it was well worth it. Sue Vincent w More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

First new car purchase Everyone was a pleasure to work with. Very well informed and polite. I really enjoyed working with Rick I felt like he was really trying to get the ri More

by 85chev
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Wonderful I purchased a new car from this dealership. The main reasons are: 1- very professional, specifically Rick 2- understanding my limitations and adap More

by folani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2018

Good service Jack and Helen were being very helpful and patient to me, and they helped me to make the selection of cars that will suit me best. More

by Annabelle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen
September 26, 2018

good experience I spend a nice time in Lexus both in car and people. They are patient and kind. After I got my car they still keep kind to me. More

by xinyu8823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Excellent Service I'm a new customer for Lexus, and Lexus of London. My first service experience was flawless, from scheduling to the work being completed on time. Ever More

by jsoets
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allan Calvert, Kylie Ellis, Henry Gao, Amanda McDonald, Zaid Joudah
September 26, 2018

Wonderful vehicle purchase experince My recent visit at this location with Helen and Jack was great, they have provided exactly what I was looking for at a reasonable price and I got my c More

by Michael L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui (Helen) Pan
September 24, 2018

The only experience you need is at Lexus of London Sue Vincent helped me step into my 2nd Lexus along with my first! It is my dream car! There is no pressure here. Sue makes your transition to your new More

by Peter Wynen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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