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Lexus of London

London, ON

4.9
3,810 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,810 reviews

October 31, 2018

Winter tire change Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. More

by Geoffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
October 31, 2018

oil change They have been providing very good service. I always do my service with them. Have been keeping my car in a good condition. Reasonable price as well. More

by Geoffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
October 31, 2018

Very informative This was my first time looking to purchase a Lexus. I’ve wanted one for quite sometime and with my new line of work I’m happy to say it’s finally with More

by Chris Helms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2018

Another Amazing Experience We have had such an amazing experience with our older Lexus in service that we went in looking to replace it. It's the best experience we have had wit More

by car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
October 25, 2018

Excellent experience I just had my Lexus IS 300, Helen and Jack explained anything I want to know about the car. Also, they helped me to select the best winter tire for my More

by sxna678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui (Helen) Pan
October 25, 2018

Best experience with Helen! Helen gave me the best experience with dealership ever! Helen is the best sales person I've ever met. She is kind, funny and professional. I was just More

by rec_813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rui (Helen) Pan
October 25, 2018

Great experience This is my second time got a car from jack. I am very happy with the servcie and the pricing, basely everything. Thanks to helen's help with delivery More

by Cwang527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Excellent Service Rick Watson represented Lexus of London with extreme professionalism. I would gladly deal with this company again. They replied to my inquiries prompt More

by Oakley44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2018

Purchasing a used Lexus 350 RX I believe that the Lexus 350 RX is one of the best vehicles on the road. We have had two and have just purchased our third. I would like to thank Rick More

by katie246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 23, 2018

I have recently had my Lexus 350 RX is for servicing. The availability of either early morning and or evening appointments makes for a very accommodating experience. Karen Campbell always greets me with More

by katie246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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