Back

Lexus of London

London, ON

4.9
4,186 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 4,186 reviews

December 21, 2019

I had a wonderful purchasing experience today, His I had a wonderful purchasing experience today, His integrative analyzation and professional service was really impressive. He gave me a reasonable p More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji
December 20, 2019

Looking for an rfid blocking device We had heard on the news that Lexus dealers were offering their clients these rfid blocking devices. When I called the reception put me through to sa More

by westelakenart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Vincent, Henry Gao, Kevin Gittens
December 19, 2019

I found my used car online and sent out an email asking if it was still available and Kevin called me shortly after to say it was available, answer my questions and book me to test drive it later that day! More

by alenacaldwell
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
December 18, 2019

Exceptional Level of Service I recently brought my newly purchased Certified Pre-Owned Lexus in for servicing and repairs. Romeo, the service advisor, went well beyond to ensure m More

by Wshum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2019

Very friendly atmosphere, nice people are working in the dealership . Especially allen zhang helps us to find right suv to buy . He is the best !!! More

by luo
Recommend Dealer
Yes
Employees Worked With
Jack Ji, Lauren Rossini, Allen Zhang
December 18, 2019

Nice sales and nice managers! They are careful and give the information as customer ask. Good car and good services! Good job Lexus of London! More

by lion
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
December 18, 2019

Sue has been very patient and helpful in my search for the perfect vehicle. Her friendly and professional demeanour is exactly what you expect when working with such a excellent dealership. I would recomm More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
December 18, 2019

Absolutely awesome dealership. Allen zhang is one of the best salesmen we have ever met. Knowledgeable and low pressure. If you are looking for a Lexus this is the place to go and don’t forget to ask for Al More

by Aliayna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Jack Ji, Allen Zhang
December 16, 2019

Top Notch service! Everyone was really helpful, professional and corteous. Kevin was exceptional. Kevin's manager was also really nice! I would do more business with that dealship in the future. More

by Ahussei3
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gittens
December 15, 2019

experience We found our experience to be informative,professional,helpful and courteous. The car we purchased was beyond our expectations. We enjoyed our experie More

by tarrylinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott
...
242
...