Lexus of London

Excellent service I would like to take a moment to tell my experience with Lexus of London. We purchased our Lexus car and the sales representative Sue Vincent was who I would like to take a moment to tell my experience with Lexus of London. We purchased our Lexus car and the sales representative Sue Vincent was who helped us. Her knowledge and her personality made this day a more wonderful day in our life. Helping us to choose the right car for our family her patient and her friendliness made this possible for us. I wish we could have more sales person everywhere like her. Lexus of London is so lucky to have her as a worker. Again can not repeat my self enough to able to have this fantastic experience with out Sue Vincent. Gabriella Horvath More

Excellent all around Rick was professional, friendly and patient. Would definitely recommend to anyone. All the team at Lexus of London were pleasant to deal with and very Rick was professional, friendly and patient. Would definitely recommend to anyone. All the team at Lexus of London were pleasant to deal with and very helpful. I'll be back for sure.... More

Great used car purchase experience. Buying a car is always a difficult process for me but Lexus of London made it easier. The detail team did a great job on the car. They had a better fi Buying a car is always a difficult process for me but Lexus of London made it easier. The detail team did a great job on the car. They had a better finance rate than I could get at my bank. They also had a couple of promotional incentives that helped in added value to my purchace.. Get this they offered to deliver the car to me even though I lived a four hour drive away, No Charge! Thanks to Rick Watson, Lauren Rossini, and Bill for making this purchase easier for me. You people made the Lexus slogan "Driven to Perfection" a reality for me . Thanks. More

Top notch service I recently purchased and acquired my dream car, the Lexus NXH. We went to a local dealership and were not impressed with the level of service we rece I recently purchased and acquired my dream car, the Lexus NXH. We went to a local dealership and were not impressed with the level of service we received. We heard great things about Lexus of London and specifically, Rick Watson so decided to give it a try. We were greeted with open arms and received the best sales experience. Rick was patient, knowledgeable and made us feel comfortable with the entire experience. Lauren Rossini also assisted us with the financing portion and was a tremendous asset to that part of the process. When picking up my new vehicle, Rick explained everything very thoroughly. We then met with Nathan Butcher who showed me how to program everything in my new vehicle, explained the safety features and showed me how to download the Lexus app on my phone (which I'm loving). I would highly recommend Lexus of London. More

Exceptional Service, Very Gracious Managers and Staff Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, add-ons)--and was very warm and gracious all throughout. She was kind enough to promptly accommodate our inquiries, big and small (in person and by email)--and did all she could to help. Even gave us a personalised thank you note on behalf of the dealership, when we got our car. Jack, Allen, and Rick were also very kind, as we came to the dealership quite late on a late snowy Saturday afternoon; they accommodated us even beyond the dealership hours. I was also able to get a great referral from Jack for our car insurance. Nathan briefed on us on our vehicle the day we picked it up--and was also very friendly all throughout. Same with Stefanie, one of the managers, who came by to greet and thank us for our business. Lastly, Romeo from Parts was likewise very helpful in assisting us with our vehicle. All in all, their service and assistance went above and beyond! Would highly recommend this dealership. - Reinhard and Charmaine Uy More

Had a great service experience at Lexus of London. Shelby is an excellent service advisor who goes above and beyond. It is easy to recommend Lexus of London to family and friends. is an excellent service advisor who goes above and beyond. It is easy to recommend Lexus of London to family and friends. More

I went look for a new car today, and the gentleman that helped me was so nice and helpful. Very knowledgeable. Thanks for all the help. helped me was so nice and helpful. Very knowledgeable. Thanks for all the help. More

Allen patiently answered my questions and made me the most detailed offer. really did good job.Made me fall in love with lexus. Thank you. most detailed offer. really did good job.Made me fall in love with lexus. Thank you. More

Allen Zhang is so professional and friendly! Allen knows how to match your budget with a beautiful Lexus car! Great suggestions were provided, looking forward to work with him in the future. Allen knows how to match your budget with a beautiful Lexus car! Great suggestions were provided, looking forward to work with him in the future. More

A great dealer, tring to help customer hardly. Allen is a guy with patient. And good at selling cars and can really help us a lot. guy with patient. And good at selling cars and can really help us a lot. More