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Lexus of London
London, ON
3,811 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,811 reviews
June 10, 2019
Helpful friendly very nice Allen is a very nice and professional sale who can give you many important tips and reasonable price. I am sure I will recommend him to my friends. Allen is a very nice and professional sale who can give you many important tips and reasonable price. I am sure I will recommend him to my friends. More
by Chriszz
Employees Worked With
June 10, 2019
Great Lexus Team It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great veh It is always a pleasure to shop for cars at Lexus of London. We recently purchased a 2016 Lexus RX (our 3rd - 2007, 2010 and now a 2016) - a great vehicle. The team was most accommodating and always makes us feel like special guests - including providing a courtesy NX for a week while completing the deal. Excellent friendly service from Allan Calvert. Kevin Gittens provided great service and helped us with syncing phones and learning the gadgets. Special thank you to sales manager Stephanie, and Lauren and Kylie for their help with the paperwork, and concierge Rhonda (along with Nathan). The experience was a team effort and we would go back to deal with Lexus of London in a heartbeat. More
by gregorke
Employees Worked With
Other Employees :
Nathan Butcher, Allan Calvert, Kylie Ellis
June 10, 2019
Not Your Usual Car Buying Experience Friendly, knowledgeable, willing to let you take your time; these are the first things that come to mind when describing our Lexus of London experienc Friendly, knowledgeable, willing to let you take your time; these are the first things that come to mind when describing our Lexus of London experience. They make you feel special, valued. We will be suggesting them to all of our family and friends who are looking to purchase or replace a vehicle. I can't see working with another dealership in the future - that's how great this transaction was. Anyone reading this should go to Lexus of London for their next vehicle. More
by BJ
June 07, 2019
Honest, experienced An honest and experienced saleman.He can help you ftom every aspect and help you make a wise dicision when you are confused which car is nest choice. An honest and experienced saleman.He can help you ftom every aspect and help you make a wise dicision when you are confused which car is nest choice. More
by Jjjkkkkk
June 06, 2019
Super nice and know what they are doing Dealer did almost everything I asked for buying a car form lexus of London was definitely a nice experienc wasnt pushy and made you feel very welcome Dealer did almost everything I asked for buying a car form lexus of London was definitely a nice experienc wasnt pushy and made you feel very welcome also More
by Cardude1
June 06, 2019
Good experience Don’t hesitate to do business with Larry, he’s a very approachable, particularly helpful person, especially he helped me got a really good deal. Don’t hesitate to do business with Larry, he’s a very approachable, particularly helpful person, especially he helped me got a really good deal. More
by Anson
June 06, 2019
thank you Allen is good sales person and very friendly and helpful. he is good service and let us feel very comfortable. I am so happy come here and purchase m Allen is good sales person and very friendly and helpful. he is good service and let us feel very comfortable. I am so happy come here and purchase my car. More
by jing
Employees Worked With
June 05, 2019
What a special place, nailed what all dealers strive for! All in all great people, friendly, genuine, accommodating and knowledgeable. Al Calvert is awesome at making you feel at home, and the team around h All in all great people, friendly, genuine, accommodating and knowledgeable. Al Calvert is awesome at making you feel at home, and the team around him 2 nd to none. I have done the dance with BMW, Volvo, Infiniti. First time with Lexus, and am thrilled with process from start to finish. Other car dealers not even close to the Lexus of London dealership. Not a lot impresses me, but these folks are wonderful. Loved meeting and the help Natalie and Lauren brought with them! Kevin McGuffin More
by Kevin McGuffin
June 03, 2019
a excellent new car larry help me find a car which is a grey car. and i think i will by that one. larry is a friendly and kind people. larry help me find a car which is a grey car. and i think i will by that one. larry is a friendly and kind people. More
by grace
Employees Worked With
June 01, 2019
Thanks Lexus Thank you to the staff at Lexus. I had the pleasure of working with Sales Agent Rick Watson in the purchase of my vehicle - honest, upfront & friendly Thank you to the staff at Lexus. I had the pleasure of working with Sales Agent Rick Watson in the purchase of my vehicle - honest, upfront & friendly - you made this purchase a breeze! Thanks Rick Cheers Lexus More
by Lee
Employees Worked With
