Lexus of London

Simply Stated ... Expectations Exceeded I want to take a moment to thank Kevin. Simply stated -- he and his team exceeded our expectations. After our initial communication, Kevin catered I want to take a moment to thank Kevin. Simply stated -- he and his team exceeded our expectations. After our initial communication, Kevin catered to us, especially when we forwarded questions to him or needed additional information from him. He accommodated us in every sense of the word and helped us to reach a decision with full assurance and confidence. After we confirmed our decision, Kevin introduced us to Lauren who consulted with us on additional information to help us to feel more assured. She provided documentation to us and shared some great advice from her experience. After the final transaction, Kevin referred me to Nathan who helped us to become more familiarized with the instrumentation. He provided instruction and offered great advice from his experience. All in all, I highly recommend Kevin, Lauren and Nathan to help you to explore the exceptional services offered by Lexus of London! More

His service is very welll. He is nice and hardworking. And he helps me to find my ideal car. I appreciate his help and the service. And he helps me to find my ideal car. I appreciate his help and the service. More

It is first class. Looked after me from the word "Go". I left my oil change to the last minute and then had an unplanned, long road trip to go on. They worked in the oil change the same day. Thank you I left my oil change to the last minute and then had an unplanned, long road trip to go on. They worked in the oil change the same day. Thank you very much. More

Lexus of London ... always a great customer experience Every visit to Lexus of London is a good one. Attention to customer needs is prominent and their concern for your time and comfort is evident. Every visit to Lexus of London is a good one. Attention to customer needs is prominent and their concern for your time and comfort is evident. More

This sales team is professional. They would behave on customer’s behalf. They were very helpful and responded to my requests and questions very fast. customer’s behalf. They were very helpful and responded to my requests and questions very fast. More

Careful service, warm and thoughtful, Allen and Jack very thoughtful service, very good buying experience with them. If you are looking.for.buy a car please see them thoughtful service, very good buying experience with them. If you are looking.for.buy a car please see them More

My Review of Lexus of London Great service, knowledgeable and friendly staff, what more can I say. That's all I look for in a service team. Less is often more. Great service, knowledgeable and friendly staff, what more can I say. That's all I look for in a service team. Less is often more. More

Routine maintenance check. Prompt service, friendly staff and work well done. Highly recommend Lexus London. Will certainly purchase a vehicle from them again and have it servic Prompt service, friendly staff and work well done. Highly recommend Lexus London. Will certainly purchase a vehicle from them again and have it serviced there. More

From service to sales, the dealership has been most helpful. We are happy with our new RSX, and the assistance from the sales and service team. This is our 4th Lexus for service and sales at Lexus o helpful. We are happy with our new RSX, and the assistance from the sales and service team. This is our 4th Lexus for service and sales at Lexus of London. All departments are professional and have met our needs as vehicle owners. More

Good pricing Kevin was really helpful in choosing our vehicle. We went in with one vehicle in mind and he didn't try to force us into buying another, but he did sh Kevin was really helpful in choosing our vehicle. We went in with one vehicle in mind and he didn't try to force us into buying another, but he did show us another vehicle than the one we intended to test drive. The price of the car was great, considering it was a CPO vehicle, but there was really no room for any negotiation of any sorts. The purchasing experience was very nice however. At pickup they brought the vehicle inside the showoom and afterwards helped us understand all the features of the vehicle by sitting in the car and setting everything up. The overall experience was great, BUT there's 2 things that I didn't like. First was that we were unaware that the trade-in vehicle appraisal was being done with winter tires, which I was planning to keep to bring down the cost of the new ones I'd have to buy with the new car, as they're double the price. Secondly, we asked for a new license plate at time of purchase, but a week later, 20 minutes before pickup, I was called and asked if I was going to use the same license plate. I said no, I have a new license plate request on the bill of purchase a week ago, but then was told it was too late to get a plate and I could just use my old one and they'll remove it from the bill of purchase. More