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Lexus of London

London, ON

4.9
3,811 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,812 reviews

September 23, 2019

Truly great experience!! Thank you Kevin !!! For making an amazing experience buying my beautiful Lexus , you made my decision very easy ...you and the dealer payed so much at More

by Maria Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Geeves
September 21, 2019

Always obliging. I have been dealing with Lexus of London for 16 years and have never been disappointed. They are always courteous and cater to your every need. Work More

by Lexus couple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
September 21, 2019

service Through and satisfactory in service provide good service.Dispose some things patience.Use they break day to help customer.When the customer need went More

by Zhao mingming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2019

Tire repair I came in because I had a slow leak in one if my tires. As always the service department was courteous and looked after my problem in a timely manner More

by Tire lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Chisholm
September 19, 2019

Friendly and excellent service It is a great shopping experience. Good environment, professional introduced information. And so supplying some useful information as auto insurance. More

by Joe Yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

Fantastic service Their work team is very professional and patient, busy but always willing to help customers and listen to meet their needs. I highly appreciate their More

by Tingting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
September 18, 2019

Great Service We are always impressed with the quality of service at the Lexus of London Dealership. All of the staff are helpful, knowledgable, and friendly. Than More

by paf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Marsh
September 17, 2019

We were very impressed! My husband and I made purchase over the phone based on Rick’s Watson sole opinion. We were debating over 2 vehicles they had at dealership. Rick even More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Geeves ( Finance )
September 17, 2019

best service Larry and Jack are friendly and helpful. Thank you for their patience. I will highly recommend them to my friends. it’s a wonderful experience with L More

by Tif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

Auto Purchase A great experience overall, Natalie Marsh has a wonderful personality combined with the knowledge and detail to attention in every way. The best deal More

by Bruce Lexus AA 2020
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Marsh
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