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Lexus of London

London, ON

4.9
3,812 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 3,812 reviews

October 23, 2019

Lexus detailing Thanks to Shelby for explaining the package and arranging the service. The Lexus even though over 5 years old came back in near showroom condition. I More

by Lexusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Chisholm
October 22, 2019

First Leasing Experience Recently I leased my first vehicle from Lexus of London. Natalie walked me through the entire process and was extremely patient and helpful. She answe More

by Peter C
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Recommend Dealer
Yes
Employees Worked With
Natalie Marsh
October 22, 2019

5 Star Service I just purchased a 2019 Lexus RX 350 with Sue Vincent assisting me in the process of my selection and purchase of a new Lexus vehicle. I have been wa More

by Chuckmarazzo
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Purchase of our Lexus ES350 October 2019 Purchased our 1st Lexus at this dealership and was very happy with the sales service expertise shown. Kevin was very informative and helpful during t More

by Sally B.
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Butcher, Thomas Geeves
October 22, 2019

Great service, great people I had an appointment and the service started a bit early! Service was great. Service advisor Shelby was informative and great to chat with. Very happy More

by hergofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
October 19, 2019

Very patient and know exactly what is the best choice Larry helped me a lot with choosing the car and explain to me step by step what do I need to get the car I want. Really helpful and very nice to talk More

by Jason_G
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2019

Best service anywhere Returned to have 1600kms service on my Lexus RX350. Arrived 15 minutes early and was able to drive directly into service bay and servicing began immed More

by Garyrut
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2019

Another great experience! This was my second time using Rick to purchase a vehicle. He goes above and beyond to make you feel right at home, and to make your purchase a perfect More

by trisg
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Geeves
October 16, 2019

Excellent service. Larry is very friendly and professional, he provided many options to me, it really helped! I could tell that he likes his job so much because he is More

by Jessica
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2019

Good man and great job He gave us a detailed description of the vehicle . Let us knew a lot of the performance of the vehicle.Help us to do lots of work. More

by mevic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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