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Lexus of London
London, ON
4,374 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,374 reviews
February 18, 2022
He is really nice and always be patient of my questions what's more he even will send me home after he get off work. I am a new guy here so my English is poor but he will translate the details of the car f what's more he even will send me home after he get off work. I am a new guy here so my English is poor but he will translate the details of the car for me. If I were you, I strongly suggest you to choose him as your car manager. More
by XINYI GE
Employees Worked With
February 17, 2022
Very professional and Pleasant staff all around. Thanks thank thanks again thanks thank thanks thank for service Thanks thank thanks again thanks thank thanks thank for service More
by brankobarisic5619
Employees Worked With
February 17, 2022
Larry is very helpful. The pre-owned cars are throughly inspected and nicely cleaned. It was a nice car hunting experience. The pre-owned cars are throughly inspected and nicely cleaned. It was a nice car hunting experience. More
by Erica
February 16, 2022
Great customer car. Very friendly. Dale is very knowledgeable great person to deal with . Thank you knowledgeable great person to deal with . Thank you More
by 17hume
Employees Worked With
February 15, 2022
Larry is a grest sales who provided professional suggest regarding both the car and financial choices. definitely recommend! regarding both the car and financial choices. definitely recommend! More
by Shanshan Li
February 12, 2022
great nice！He is a nice man I like,and he is very pay attention And attention And More
by Sw
Employees Worked With
Other Employees :
Karen Campbell, Peter Lovenjack, Allen Zhang, Adam Mann, Padma Gurung, Bogdan Komorowski, CARMEN Jones
February 12, 2022
Staff were a pleasure to deal with although occasionally slow to respond to emails but not phone calls. slow to respond to emails but not phone calls. More
by Rjames10
February 11, 2022
Rick was a pleasure to work with. We found him very responsive to our questions, knowledgeable, trustworthy and helpful. He made us feel welcome and went above and beyond to ensure we had a pleasant ex responsive to our questions, knowledgeable, trustworthy and helpful. He made us feel welcome and went above and beyond to ensure we had a pleasant experience at Lexus. We would definitely recommend him to friends and family. More
by El and Will
Employees Worked With
February 10, 2022
Excellent dealership, have been dealing with them for many years, friendly people! Definitely recommend them! Very informative salespeople and the best product! many years, friendly people! Definitely recommend them! Very informative salespeople and the best product! More
by Jhgiorgini
Employees Worked With
Sue Vincent, Thomas Geeves
February 09, 2022
Great team! Everyone is gracious, helpful and very dedicated. They have been able to source the exact specialized cars for me more than once without having to wait too long and without any issues. S dedicated. They have been able to source the exact specialized cars for me more than once without having to wait too long and without any issues. Shoutout to Susan especially! More
by Navraj
Employees Worked With
Other Employees :
Jack Ji, Sue Vincent, Lauren Rossini, Thomas Geeves, CARMEN Jones
