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Lexus of London
London, ON
4,373 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,373 reviews
October 03, 2022
First of all, thank you for a Lexus of London really good customer service and all the people there friendly Jordon Craib he is really helpful and I recommend all the people to reach Jordon Craib .👍 customer service and all the people there friendly Jordon Craib he is really helpful and I recommend all the people to reach Jordon Craib .👍 More
by Mahdi alhasan
September 29, 2022
In 2017 I purchased my vehicle at Lexus of London even though I live in the Windsor area. I could not be happier with my decision. The service has been excellent, and the staff is friendly and professiona though I live in the Windsor area. I could not be happier with my decision. The service has been excellent, and the staff is friendly and professional. More
by Larry
September 27, 2022
Very pleased with the service and the experience I had with lexus of London. Thank you Rick Watson for the friendly and professional service. Great place to buy a car. with lexus of London. Thank you Rick Watson for the friendly and professional service. Great place to buy a car. More
by Lamiaitani
Employees Worked With
Other Employees :
Thank you John for the 45 minutes information about the car
September 27, 2022
Lexus of London provided exceptional service! I would not hesitate to recommend this dealership to others. Kudos to Rick and all of the wonderful staff with whom I dealt. I would not hesitate to recommend this dealership to others. Kudos to Rick and all of the wonderful staff with whom I dealt. More
by Barry
Employees Worked With
September 23, 2022
Larry is a perfect salesperson. He helped me to find the suitable car to use. Also the Chinese sale’s group is really friendly. He helped me to find the suitable car to use. Also the Chinese sale’s group is really friendly. More
by wyan38915
September 22, 2022
Hi quality service, friendly and on time. Will recommend this service to all my friends and relatives. Will recommend this service to all my friends and relatives. More
by svetlana.bikov
Employees Worked With
Other Employees :
Karen Campbell, Rhonda Thompson, Peter Lovenjack, Adam Mann, Bogdan Komorowski
September 22, 2022
Service desk personnel very friendly and knowledgeable about my concerns with a couple of problems with my car. Items of concern were investigated and addressed. about my concerns with a couple of problems with my car. Items of concern were investigated and addressed. More
by Wendycfoster
Employees Worked With
