Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of London
London, ON
4,236 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,236 reviews
January 31, 2023
Larry is a great sales person, helped me to get the right vehicle fit my needs. Everyone here is nice too. vehicle fit my needs. Everyone here is nice too. More
by antonio1990han
January 31, 2023
Excellent dealership from sales to service. Friendly staff and beautiful location. Very pleased with our experience and new vehicle. Friendly staff and beautiful location. Very pleased with our experience and new vehicle. More
by alcock2006
January 31, 2023
What Larry done for me to buy car is awesome. I will recommend my friends to buy from him too. I will recommend my friends to buy from him too. More
by melissashao666
January 31, 2023
We had such a positive interaction with Jillian, she was one of the main reasons why we chose to go with Lexus of London. She made the interaction that much more pleasing and enjoyable and we thank her very one of the main reasons why we chose to go with Lexus of London. She made the interaction that much more pleasing and enjoyable and we thank her very much. If you're ever in the market for a new vehicle, please go see her right away More
by Lee
Employees Worked With
January 31, 2023
My family is in the process of getting a new NX 450h+. Visiting Lexus of London was a really good decision. We were welcomed by Jillian and had a really good experience going over options and packages. Un Visiting Lexus of London was a really good decision. We were welcomed by Jillian and had a really good experience going over options and packages. Understanding that delivery times are outside our control we are glad we spoke to her and looking forward to future dealings More
by Shane
Employees Worked With
January 31, 2023
Jillian, Jack and the rest of the team at Lexus of London were always so friendly, patient and accommodating each time we made a visit there. We always felt comfortable voicing our questions and concerns. We were always so friendly, patient and accommodating each time we made a visit there. We always felt comfortable voicing our questions and concerns. We were debating between a couple of vehicles at different dealerships but ultimately wanted to make the purchase with Jillian because she was so genuine. Thank you Jillian for making our car-hunting experience a positive one :) More
by Thuy Thi
January 31, 2023
Jillian has been MOST helpful in doing in depth research on a Lexus LC 500 Convertible I have my eye on. She has gone out of her way to find details on fuel pumps, recalls, and how much it would cost me t on a Lexus LC 500 Convertible I have my eye on. She has gone out of her way to find details on fuel pumps, recalls, and how much it would cost me to buy a spare engine and transmission for the LC 500 and the country the vehicle was manufactured in. She has gone above and beyond all my expectations. And I hope to be buying my dream car from you if all goes well. The sale will be much to her credit for being so helpful and professional. Sincerely, Joe Weber More
by joe
Employees Worked With
January 30, 2023
Very good so nice, I like the Lexus. Allen is a nice and helpful sales person. I will like back with him again Allen is a nice and helpful sales person. I will like back with him again More
by 2
January 30, 2023
Very professional and friendly staff. Special thanks to Romeo and Karen who as always go above and beyond. Special thanks to Romeo and Karen who as always go above and beyond. More
by Alinasser
January 28, 2023
Already purchased three cars with Larry. He’s very professional and helpful. Best experience here! He’s very professional and helpful. Best experience here! More
by mhr971031mj
