Lexus South Pointe

Sales/service experience I purchased a 2016 IS 350 from Lexus South Pointe in June of 2016 and I have to admit that I was impressed. From the moment that we arrived throughout I purchased a 2016 IS 350 from Lexus South Pointe in June of 2016 and I have to admit that I was impressed. From the moment that we arrived throughout the entire process. I dealt with the General Manager David Friesen and salesman Alex Kandathil. The pricing and professional treatment throughout the sale were outstanding. Every detail was taken care from the Business Manager down to the Delivery Specialist. When I returned for my first service inspection the service was also first class. Dee in service showed true professionalism and everything was ready on time. As a prior business owner myself I can honestly appreciate a true team with one goal in mind, which is "REAL" customer service. Many dealers promise great service but very few really deliver it. I would recommend Lexus South Pointe to all my friends and relatives without hesitation. They truly deliver an excellent customer experience. More

Stevice Exceptional service. Friendly and knowledgable Staff. Very pleased with Lexus Southpointe. They go the extra mile to keep you happy. Would absolute Exceptional service. Friendly and knowledgable Staff. Very pleased with Lexus Southpointe. They go the extra mile to keep you happy. Would absolutely recommend your dealership More

Service of Vehicle, Regular Maintenance Appointment made for Service, arrived and greeted promptly and car taken in for Service. Took a little longer than I thought it would, but satisfied Appointment made for Service, arrived and greeted promptly and car taken in for Service. Took a little longer than I thought it would, but satisfied with the service. More

Outstanding! Great overall sales experience, easy smooth transition at end of lease term. One of the best service departments for luxury vehicles. South Pointe Lex Great overall sales experience, easy smooth transition at end of lease term. One of the best service departments for luxury vehicles. South Pointe Lexus sets a new standard for exceptional service experience. More

Always excellent service Very nice dealership and they make you feel welcomed and appreciated. My visits here consist of checking the GX in for scheduled service and playing a Very nice dealership and they make you feel welcomed and appreciated. My visits here consist of checking the GX in for scheduled service and playing a round of golf. The cafe is good for lunch. The last time i was in for service i brought my wife to get her nails done. The techs do a great job and my SUV always looks fantastic when i come to pick it up. More

Consistently exceptional service Whenever I have entered the dealership with a service requirement (scheduled maintenance or something unexpected) the service team always makes me fee Whenever I have entered the dealership with a service requirement (scheduled maintenance or something unexpected) the service team always makes me feel like valued, as though I am family. The value for dollar is unsurpassed. I feel as though the cost of ownership of my Lexus IS250AWD is among the lowest of any vehicle I have ever owned. However, I know for a fact the ownership experience is unmatched by any previous make or dealership I have dealt with. You deserve a 6th star. More

I was very well received. Paula Bowman was excellent to deal I made one call to service and was booked in next morning. When I arrived Paula came into service entrance bay and greeted me. I stated my reason for I made one call to service and was booked in next morning. When I arrived Paula came into service entrance bay and greeted me. I stated my reason for visit and was booked in. A rental was made available. Felt comfortable at the dealership. More

Honest appraisal, prompt service Every staff member we dealt with was friendly and helpful. Our car needed servicing while we were supposed to be in the mountains for a wedding, and w Every staff member we dealt with was friendly and helpful. Our car needed servicing while we were supposed to be in the mountains for a wedding, and we were given a replacement car immediately. More

excellent services beyond expectation everything is perfectly fine. very good services provided with excellent environment for customer waiting on site. i will recommend this place to my f everything is perfectly fine. very good services provided with excellent environment for customer waiting on site. i will recommend this place to my friends when i know someone is looking for a better place for car services. More

Friendly excellent service Feeling comfortable with this outstanding service by all staffs, particularly Paula who kindly arrange all service for my needs. I was happy to receiv Feeling comfortable with this outstanding service by all staffs, particularly Paula who kindly arrange all service for my needs. I was happy to receive friendly service. More