Lexus South Pointe

Unscheduled appointment My windshield wiper stopped working and Icalled and was able to get an appointment for that to be dealt with that morning. When I got to the dealershi My windshield wiper stopped working and Icalled and was able to get an appointment for that to be dealt with that morning. When I got to the dealership, I realized I was due for my maintenance oil change and cabin filter change. They were happy to add this service on. The people here are always very professional and polite. More

Always Excellent Service! When I purchase a car a lot of my decision as to do with service. Anytime I have an issue they always are very accommodating. Sometimes I just go in e When I purchase a car a lot of my decision as to do with service. Anytime I have an issue they always are very accommodating. Sometimes I just go in even with out an appointment and they never turn me away. Great car and great service makes for a happy customer. More

Fantastic service Larry was very helpful in finding me exactly what I was looking for and went above and beyond to get the vehicle. I appreciate it very much!! Also, he Larry was very helpful in finding me exactly what I was looking for and went above and beyond to get the vehicle. I appreciate it very much!! Also, he was super at getting back to me very quickly and answering all of my questions. More

Deluxe package Excellent quality. My car has never been this clean. Very friendly personnel. I have used the shuttle and did not have to wait too long. The facili Excellent quality. My car has never been this clean. Very friendly personnel. I have used the shuttle and did not have to wait too long. The facilities are top quality. More

Excellent customer service We found everyone at this dealership were very friendly and knowledgeable. There was no pressure to buy a vehicle. The dealership makes you feel very We found everyone at this dealership were very friendly and knowledgeable. There was no pressure to buy a vehicle. The dealership makes you feel very welcomed etc. More

Great service Friendly, prompt and professional experiences with the service and valet departments. I’ve never had an issue with how regular services or unexpected Friendly, prompt and professional experiences with the service and valet departments. I’ve never had an issue with how regular services or unexpected issues have been handled. More

Overall smooth and seamless. Ready when promised The reception when I came in with the Service advisor Lutfor Alam, the loaner car and the review when it was complete was all great. Appreciated the The reception when I came in with the Service advisor Lutfor Alam, the loaner car and the review when it was complete was all great. Appreciated the walkthrough on my new car starter and Lutfor even assisted me in getting my luggage from the loaner car into my own. Thank you! More

Getting winter tires I find that the customer service is excellent. Lexus South Point price matched the lowest competitor’s price for winter tires. The price of tires w I find that the customer service is excellent. Lexus South Point price matched the lowest competitor’s price for winter tires. The price of tires with rims was quite reasonable. Finally, the service was quick and excellent. More

Good service I got to the service department a few minutes earlier than our appointment but went in and got looked after right away. I was told it would take out a I got to the service department a few minutes earlier than our appointment but went in and got looked after right away. I was told it would take out about an hour and a half to two hours so I stayed instead of taking the courtesy car I had arranged to get. They had it done in just over a hour . I was happy I never took the courtesy car. More

First class service from beginning to end of car detailing! The Service man that assisted me as very pleasant and escorted me up the elevator to the restaurant lounge area where Icould work on my laptop. Also The Service man that assisted me as very pleasant and escorted me up the elevator to the restaurant lounge area where Icould work on my laptop. Also had a great conversation with one of the administrators. The food service person was also very pleasant. Wandered downstairs and discovered the spa, where I was greeting warmly and was able to get a lovely manicure . As well my car was completed in less that 3 hrs. and was cleaned and polished from top to bottom. Special thanks to all for the great service! Rene Bladon More