Lexus On The Park
Toronto, ON
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1,358 Reviews of Lexus On The Park
Her smile can surely win the heart of millions Amy has been incredibly patient and helpful with my wife who has very limited English communication skills. Amy was very thorough in explaining the a Amy has been incredibly patient and helpful with my wife who has very limited English communication skills. Amy was very thorough in explaining the agreement to us and even even offered to stay longer to get the job done. She was amazing. Thank you Amy. I will recommend you to anyone I know. More
Lexus RX350 2015 Purchase - Great experience My dad and I came to this dealership, almost by impulse when we found out that the 2016 RX models were going to be released in one week and wanted to My dad and I came to this dealership, almost by impulse when we found out that the 2016 RX models were going to be released in one week and wanted to find out more information about it. However, once we arrived, and were walking around the parking lot casually, Farzad (AJ) stopped by and spent a couple of minutes answering all of our doubts and inquiries very thoroughly. What we liked the most about his help was that he was very open and frank about the models and gave us an idea of the advantages and disadvantages of each model. It didn't take long for us to decide on buying the 2015 model, and we ended up purchasing the SUV within the 3 hours since first walking in! We came to pick up the RX the weekend after and that's when we met Christine Nam. She is so friendly, courteous and very professional. She was very patient when she was training us with the functions of the new SUV and how to operate this model. Overall, Christine made the experience very exciting! Both these individuals took the time to see how we were doing in the later weeks. It shows that their customer service does not stop once the deal is closed, but ensures that we get quality service afterwards as well. Thank you AJ, and Christine! More
Great overall experience From start to finish it was a great experience. Great customer service! I plan on being a lifetime Lexus On The Park customer! Much better than its co From start to finish it was a great experience. Great customer service! I plan on being a lifetime Lexus On The Park customer! Much better than its competitors. Thanks More
Professional, personable, patient staff. Remarkable team I had an extremely positive experience at Lexus on the Park. this was my first experience with a lexus dealership. this eperience was uniformly posit I had an extremely positive experience at Lexus on the Park. this was my first experience with a lexus dealership. this eperience was uniformly positive. as long time owner of multiple toyota products, i began this process to explore my best option and inclined to purchase another Camry hybrid. The asistence by Ken Eggett the sales associate was exemplary. I was shown both the camry hybrid and lexus 330h with no percievable bias, allowed to test drive both and recieved comparable quotations for both. Purchasing a car is not a small decision. The balanced and comprehensive information i was provided matched the research i had done and speaks to the intergity of the dealership and Ken The after sales financial support was equally good. although I ultimately declined any financing, Anthony Trasmundi was professional, patient and thoughtful. Again balanced, without undue sales pressure, only complete disclosure on options and costs. The vehicle prepartation and handover was great. I felt Josee Allen provided thorough tour of cars features. Pleasant. Not rushed. Professional Excellent experience Thank you More
Highly Recommended I recently purchased my first ever car from Lexus On The Park last week. The service quality was phenomenal. I went to around five or so other dealers I recently purchased my first ever car from Lexus On The Park last week. The service quality was phenomenal. I went to around five or so other dealerships, and no experience made me feel more at ease with going through with my purchase. From having my inquires answered at 12am using their websites instant messaging forum, to the honesty and integrity projected from my sales associate Ben Momayez, my experience was nothing but smiles. Ben rewrites the "used car salesman" stigma, and should teach professional lessons on how it is done properly. I can't say enough good things. Everything you have read about this dealership from other customer reviews is true, and for my next purchase, there is no way I wouldn't call Ben and take another look at Lexus On The Park. Shane Sanders More
Simply the BEST customer experience! Thanks to the whole Team at Lexus On The Park! Kevin, from the moment you answered my phone inquiry to the closing of the deal, you and all your asso Thanks to the whole Team at Lexus On The Park! Kevin, from the moment you answered my phone inquiry to the closing of the deal, you and all your associates were fair, honest and just easy to deal with. I have purchased way too many vehicles and dealt with many, many car dealerships over the years (LOL!)....however, in all seriousness, Lexus On The Park has been my best experience to date. I very much appreciate how your team supports each other and works together, to ensure I had a positive car purchase experience. Thank you! Best regards, Nolan Allan Yearwood More
Best Service Ever I got my gorgeous Lexus Is 300 fs from this dealer ship a month ago. Best service, best people. Farzad A. Jafari helped me to get my car. He is so fri I got my gorgeous Lexus Is 300 fs from this dealer ship a month ago. Best service, best people. Farzad A. Jafari helped me to get my car. He is so friendly and he helps you to get the best car with the best deal. After a long day he found an Is 300 fs, exterior Atomic silver and red interior for me. Thank you so much for the best service. More
Chris Lebetjis, First Class Employee Pre-Owned Lexus GX My vehicle lease expiry was nearing, and after over a decade of new car leasing my needs changed and would be best suited by pur Pre-Owned Lexus GX My vehicle lease expiry was nearing, and after over a decade of new car leasing my needs changed and would be best suited by purchasing a high-end pre-owned vehicle. After a seemingly endless search for a quality Lexus GX (less common vehicle, with most specimens having high mileage), I happened upon a classified ad placed by Chris Lebetjis of Lexus on The Park (excellent initiative taken by Chris). Having a father who previously managed a car dealership, and having a background in sales myself with a current role in purchasing prepared me for dealing with many salespeople in various industries over the years. The experience with Chris at Lexus on the Park was quite unique. His level of service exceeded all expectations prior to and after the sale. After only 10 minutes of dealing with Chris and being at Lexus on the Park, I made a decision to do business with them (and of course kept it to myself to help with negotiation). It then became a process of ensuring the vehicle was what I was expecting, or having Chris help me to find another vehicle. Chris patiently and meticulously handled all details, and answered all inquiries, making the "sale" part assumed by earning the sale as opposed to pushing the sale. I've already recommended Chris and Lexus on the Park to others. One in particular had tried, unsuccessfully to do business with several dealerships, due to pushy salespeople who wanted to process the sale and worry about important details later. After meeting Chris for a few minutes, she was already working out the details on inspecting and purchasing a Lexus RX (review to follow). Her only regret was not visiting Chris at Lexus on the Park in the first place. Sometimes having other experiences makes you appreciate better ones even more. Chris Lebetjis is definitely a First Class Employee, and Lexus On The Park is a First Class Dealership. More
Chris Lebetjis Strikes Again Pre-owned Lexus RX After searching online and visiting dealerships, it seemed all dealerships were interested in selling the vehicle before answeri Pre-owned Lexus RX After searching online and visiting dealerships, it seemed all dealerships were interested in selling the vehicle before answering questions, providing information or having me get the vehicle independently inspected. One dealership said I would need to leave a down payment and get approved for financing before I could test drive the vehicle. Another dealership would not let me take a vehicle to my mechanic for inspection. Lexus was my choice for my next vehicle for years, and after having challenges in purchasing a pre-owned one I was about to lease another Toyota. An experienced person suggested a visit to Lexus On The Park, to see Chris Lebetjis. Just like the other purchaser's previous experience, Chris took the time to deal with all of the necessary steps to purchasing a pre-owned vehicle (more detailed compared to a new vehicle). His experience in dealing with customers and the process allows all concerns to be addressed in order to transact a purchase, and makes doing business easy. We actually needed to visit the dealership a few times to get things done, and he was always there to meet with us, exactly on schedule. He even came in on his day off to accommodate our convenience (completely over and above expectations). The staff at Lexus On The Park really give you the premium dealer experience. The way I was treated made me feel like I was buying a brand new Lexus LX (highest priced vehicle in the lineup). Without a doubt I will be dealing with Chris Lebetjis and Lexus On The Park for any other vehicles I may need. Why did I spend weeks of dealership visits and hours of trying to deal with salespeople to purchase a vehicle? Save yourself the time and effort, see Chris Lebetjis at Lexus On The Park! More
Excellent Experience at Lexus on the Park We recently purchased a Lexus CT200 FSport and had a great experience at Lexus on the Park. Our sales rep, Kevin Loth, was knowledgeable, professional We recently purchased a Lexus CT200 FSport and had a great experience at Lexus on the Park. Our sales rep, Kevin Loth, was knowledgeable, professional, attentive and patient. He took great care of us throughout the entire sales process, as did Amy Yang and Josie Allen. We love our new hybrid and would highly recommend Kevin and the entire team at Lexus on the Park. Thank you! Annie, Brandon & Jack More