
Lexus On The Park
Toronto, ON
Filter Reviews by Keyword
By Type
1,361 Reviews of Lexus On The Park
Wow!! I heard about the dealership years ago and now was the time to look at the possibility of purchasing a new vehicle but not necessarily a Lexus yet as I heard about the dealership years ago and now was the time to look at the possibility of purchasing a new vehicle but not necessarily a Lexus yet as l had other makes in mind but this was my first stop. One step into the the dealership and all l could say is WOW! and the rest was history for me. I would like to thank the follow people who made my experience one to remember, Trevor, Penny, Christine and Josie. All were professional, knowledgeable, very helpful and all very friendly to deal with. They made the experience very comfortable and had an impact where l am willing to drive to this dealership to have my car serviced. I would highly recommend Lexus On The Park. And special Thanks to Trevor Armstrong who helped make my purchase possible as he was very patience to explained all l needed to know to help me make the decision to purchase my first Lexus. More
It's like home I sadly had to give up my LX470 after 15 great years and test drove other makes. I simply couldn't leave Lexus on the Park, not only do I love my RX4 I sadly had to give up my LX470 after 15 great years and test drove other makes. I simply couldn't leave Lexus on the Park, not only do I love my RX450H and the service I received in the test driving and learning about the computer and other amazing features, but I know that over the next 10 years, my car and I will be well-looked after. Mark Easton and Alistair Baxter did not hesitate answering any of my questions on my new vehicle before making my decision. Josie was very friendly and knowledgeable while teaching me about the vehicle's features. The service department is why I stayed, thanks to Brian Mitchell, Stephen De Castro and Greg Mugford for their patience with my questions and their attention to all of the details. See you in October... More
Smooth delivery On the day of the delivery, Benjamin, Josie and Kathryn were thorough and accommodating. Josie was patient, knowledgeable while teaching me about the On the day of the delivery, Benjamin, Josie and Kathryn were thorough and accommodating. Josie was patient, knowledgeable while teaching me about the RX 350's features. Kathryn exceeded my expectations. Benjamin made sure we were content with every small details before we left Lexus on the Park. Thank you. More
Brian Michell Brian Mitchell is simply an outstanding employee and is one of the main reasons I keep coming back to this dealership. Thank you Brian for your knowle Brian Mitchell is simply an outstanding employee and is one of the main reasons I keep coming back to this dealership. Thank you Brian for your knowledgeable and courteous service! More
Josie, Benjamin, and Kathryn Josie was very knowledgeable and patient with us. She made us feel very comfortable. Overall, we were very impressed with her. With regard to Ben Josie was very knowledgeable and patient with us. She made us feel very comfortable. Overall, we were very impressed with her. With regard to Benjamin, he is nothing less than outstanding! He was very helpful and kind! He catered to all our needs. We felt like we knew him for years. He found us the vehicle that we truly wanted. We would gladly do business with him. Kathryn was very pleasant, and she was very accommodating to our needs. Overall, the team at the dealership is fantastic! More
Great experience I have puchased 3 Lexus from Lexus On the Park (formerly Scarborough Lexus) since 2000. The customer service of the staff, from sales to service, are I have puchased 3 Lexus from Lexus On the Park (formerly Scarborough Lexus) since 2000. The customer service of the staff, from sales to service, are top-notch. The physical environment of the dealer is comfortable and welcoming. My Sales Consultant, John Lee, is attentative, knowledgeable and professional. He always put the customers' needs first and provides valuable advice and support. He is excellent at following up with customers and always go above and beyond to assist his customers. He is one of the main reasons I keep coming back to this dealer for over 13 years. The staff in the service department are very friendly, accommodating and professional. They are efficient and thorough. As soon as you drive in the service area, they will greet you with your last name, 'small' gesture like this makes a big difference. Lexus is known for reliability and performance and an outstanding dealer like Lexus On the Park truly gives you the full experience of a Lexus owner. I have been and will continue to recommend this dealer to my friends and families. More
Service was very efficient Excellent Service!!! My windshield wiper was damaged by wind & rain while driving on the 401 highway. A new one was ordered and replaced the next day! Excellent Service!!! My windshield wiper was damaged by wind & rain while driving on the 401 highway. A new one was ordered and replaced the next day! More
First service experience I am a recent purchaser of a Lexus RX350. I went in for my first service and Brian was terrific. Although, I didn't pre-book, he accommodated me ins I am a recent purchaser of a Lexus RX350. I went in for my first service and Brian was terrific. Although, I didn't pre-book, he accommodated me instead of a rebook and the service was complementary! Great dealership, staff and experience More
Excellent service experience. Our car was recently stolen and recovered. Lexus on the Park helped us through this "experience" with excellent service, quick response times and a c Our car was recently stolen and recovered. Lexus on the Park helped us through this "experience" with excellent service, quick response times and a caring attitude. Thanks to all. Donna. More
Great Experience with my first Lexus purchase Highly recommend the team that I worked with to attain my new lexus. Lazar spent the time detailing all my options and finding a car that was the righ Highly recommend the team that I worked with to attain my new lexus. Lazar spent the time detailing all my options and finding a car that was the right fit for myself. He made himself available for all questions and concerns and I really felt valued. I reccommend his services. I also had the pleasure of working with Josie who ensured that I was comfortable with all the features in my car before driving away. We had issues setting up my bluetooth, but she made sure it worked perfectly before i drove away, Much appreciate the time the team took to make the initial steps go smoothly. More