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Lexus Of Edmonton

Edmonton, AB

4.6
298 Reviews

11204 170 St NW

Edmonton, AB

T5S 2X1

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298 Reviews of Lexus Of Edmonton

March 23, 2019

Lexus of Edmonton & Service Appointments Lexus of Edmonton's most important assets are their VERY CUSTOMER ORIENTED employees. Its always a pleasure meeting with any of the service adviser More

by ES350 GUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerri & Lee
March 20, 2019

Don't Buy a vehicle from these guys!!!. In 2014, I bought a 2011 Lexus RX350 from Lexus of Edmonton. I also bought an extended warranty policy for the vehicle in the amount of $4,313.40. More

by Moses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henok, and Roderick McKenzie
Mar 22, 2019 -

Lexus Of Edmonton responded

Dear Mr. Norga, We are aware of your frustration with the warranty you purchased. The reason extended warranties are purchased is to cover in the event of mechanical breakdown for which you were covered for 4 years and 80,000km. Unfortunately the employee you dealt with has not been with our company for a long time. We are left to go with the contracts that were initialed and signed by you. The contract clearly stated that the warranty was through First Canadian Protection and one of the unique features this plan included is an Experience Based Refund. It does come with strict conditions which are detailed in the contract that you were provided. Our desire would be that you would get any refund you are entitled to and we did pursue it on your behalf as far as we could with First Canadian but unfortunately you are past their deadline to make a claim. We are willing to give you a credit and special deal on any future purchases as discussed with you. Our hope is you will allow us that opportunity and I am confident if you do you will be impressed.

March 14, 2019

Terrible people Bought a used jeep from them that was in on a trade it. They were very rude. xxxxxx around with head lights that didnt work. Was told it was a malfunc More

by Thatgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ciera
March 10, 2019

great experience This is my first time purchasing a vehicle from Lexus of Edmonton. It is easy to see why people would buy and continue to buy vehicles from this deale More

by jimcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Frank, Eden Fraietta, Laura Janke, Matt Miller
March 01, 2019

Service - 8,000KM Brought in my RX350 for the 8,000KM service and the ICS recall and spoke with Amy. Both services were free. Was setup with a loaner vehicle as servi More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy and Kerri
February 27, 2019

Chris Vincent (Best Salesman) at Lexus of Edmontpon I had a great experience buying a used (in great condition) Lexus with the help and guidance of Chris Vincent (sales representative at this dealership More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vincent
February 24, 2019

Service review Gary was fantastic. He had an idea on what was wrong and had a technician do a guick test. Sure enough exactly what he figured. He went above and More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hunt
February 09, 2019

Gary was awesome! Gary was super friendly and amazing to deal with. One of the best! He explained everything in great detail of what was going to done. We always hav More

by Trinna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
February 07, 2019

Wonderful experience with Dave White in Lexus of Edmonton My husband and I decided to buy RX 350 because my previous car has written off this month. RX350 has always been my dreamed car. We met Dave in Lexus More

by kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave White
February 06, 2019

Review for David White I purchased a used RX450H from David White Jan 30/2019. The car was exactly as advertised and maybe even better shape than advertised. What really imp More

by Jasonyablonski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David White
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