Lexus Of Edmonton

Excellent service Gary Hart was excellent. He was very courteous and professional, went over all the work that was required and contacted me when everything was complet Gary Hart was excellent. He was very courteous and professional, went over all the work that was required and contacted me when everything was completed. And the work was completed by the time promised. More

Tire Rotation Service Came in for regular tire rotation. As per usual staff is courteous and the service is always impeccable. I would highly recommend Lexus of Edmonton. Came in for regular tire rotation. As per usual staff is courteous and the service is always impeccable. I would highly recommend Lexus of Edmonton. More

Best service ever; felt like family here Dallas was my service representative and she was absolutely phenomenal. I had just purchased new rims and tires outside of Lexus and decided to bring Dallas was my service representative and she was absolutely phenomenal. I had just purchased new rims and tires outside of Lexus and decided to bring them to the dealership to get them installed with the factory TPMS sensors. Dallas was friendly, courteous, and professional. I took this appointment knowing that there wasn’t a loaner available and knowing that I would have to wait for approx 1- 1&1/2 hrs. Shortly after I dropped off my vehicle she found me and told me that the shop wouldn’t be able to even look at my vehicle for another 30min. She said that she didn’t want me waiting around for such a long time and went the extra mile to get me into a loaner immediately. She also offered to have my vehicle washed for free and told me to come back another day to get my windshield chip fixed at no cost as well! This was greatly appreciated and Lexus of Edmonton has definitely earned my future business! Dallas went the extra mile to ensure that I was comfortable and that I wasn’t waiting around longer than quoted. Phenomenal dealership and it’s clearly reflected in the 4.9/5 star reviews on google with over 1000+ reviews. Will definitely come back! Best service I’ve ever experienced and it will be hard to top this experience! They should be the benchmark for the industry standard of luxury service and how to show customers that they value their time and business! Keep up the amazing work guys, and huge high five to Dallas! More

Great service people Took my 2017 Lexus in for servicing, snow tire removal and a windshield replacement. Insurance company was paying for the windshield but had not sent Took my 2017 Lexus in for servicing, snow tire removal and a windshield replacement. Insurance company was paying for the windshield but had not sent the proper documents to Lexus dealership. After numerous phone calls from me and still no resolution,but lots of frustration, Kelly called the insurance company and had the issue resolved. Great service people at this dealership every time I go in. More

Amy the best person for efficient and positive outcome Each time I go to this dealership I have nothing but to say what a experience. Fabulous Amy. Keep up with your good work. 5 star thumbs up. Each time I go to this dealership I have nothing but to say what a experience. Fabulous Amy. Keep up with your good work. 5 star thumbs up. More

Sandy’s the best If I could rate higher than 5 stars I would easily do it. Third purchase from Sandy, each time exceeding the previous purchase experience . Sandy is v If I could rate higher than 5 stars I would easily do it. Third purchase from Sandy, each time exceeding the previous purchase experience . Sandy is very professional while remaining down to earth. Also a big thanks to Cory who did the paperwork as he was polite and explained the process thoroughly. Dealership also has been incredible providing great service with maintenance visits with our previous purchases. More

Our Lexus of Edmonton experience was very impressive! The experience was exceptional and we have never been treated so well even from a dealership that we knew the owner and have purchased numerous vehicl The experience was exceptional and we have never been treated so well even from a dealership that we knew the owner and have purchased numerous vehicles from. We never felt pressured from the very first day we walked in to the dealership by our sales associate Manny. We gave him a list of our wants in a vehicle with the price point and maximum km and he kept in touch with us weekly. When the vehicle came in with what he thought would check off all the boxes he was right. He called us to come in to take a look at it and even though we were hesitant because we had always driven GMC’s there still was no pressure from Manny. We purchased the vehicle and the day we picked up the vehicle we again were given the Lexus treatment by all whom we dealt with, Manny, Bailey who did the paperwork and Jill who did the walk through. Jill delivered our RX350 with a huge red bow in the roof. ??We would recommend purchasing from Lexus of Edmonton so you too can experience the 1st rate Lexus experience as our daughter and son-in-law who recently purchased from Lexus Edmonton themselves and did not hesitate to recommend them to us. Thank you Lexus of Edmonton especially Manny, Bailey and Jill. More

2018 Lexus NX 300 Fsport Bought my new vehicle from Manny Grewal, definitely recommend him to deal with. He was very eager to please! Helped me get exactly what I wanted in a Bought my new vehicle from Manny Grewal, definitely recommend him to deal with. He was very eager to please! Helped me get exactly what I wanted in a vehicle. All of the staff a west Lexus was a huge help! Very friendly. Wouldn’t go anywhere else to buy a vehicle. More

Brought in for regular sevice Brought the vechical in for sevice staff was friendly and cute lol. Never like waiting around for your vechical unexpectedly was given complimentary b Brought the vechical in for sevice staff was friendly and cute lol. Never like waiting around for your vechical unexpectedly was given complimentary breakfast at Ricky's for my wife and I which was great I was little hung over. Finish breakfast went back to lexus head upstairs open the cooler and had a beer before we knew it we recieve a text out vehical is ready. Honestly it would have been ok if they taken longer I could of had another lol. Seen our vechical and it was super clean . She neended a wash lol. Super happy with lexus More

Lexus of Edmonton & Service Appointments Lexus of Edmonton's most important assets are their VERY CUSTOMER ORIENTED employees. Its always a pleasure meeting with any of the service adviser Lexus of Edmonton's most important assets are their VERY CUSTOMER ORIENTED employees. Its always a pleasure meeting with any of the service advisers, other staff and including sales, of course. They treat each customer as THE most important customer and are eager to ensure a very satisfactory service experience. They excel at this. Stewart S. More