
Lexus Of Edmonton
Edmonton, AB
Filter Reviews by Keyword
By Type
300 Reviews of Lexus Of Edmonton
Bi-Annual Service The service provided by Lexus was excellent. The staff was courteous, thoroughly professional and pleasant in helping me guide through the process. Hi The service provided by Lexus was excellent. The staff was courteous, thoroughly professional and pleasant in helping me guide through the process. Highly recommend this dealership. More
Lubricant service Great Service and quick. Lee did an excellent job and I was on my way in no time. Highly recommend Lexus of Edmonton for service and sales Great Service and quick. Lee did an excellent job and I was on my way in no time. Highly recommend Lexus of Edmonton for service and sales More
Good experience Just purchased a new Lexus from these guys. Was pleasantly surprised at how quick and painless the whole process was. Would recommend them to anyone. Just purchased a new Lexus from these guys. Was pleasantly surprised at how quick and painless the whole process was. Would recommend them to anyone. More
Excellent service Gary Hart was excellent. He was very courteous and professional, went over all the work that was required and contacted me when everything was complet Gary Hart was excellent. He was very courteous and professional, went over all the work that was required and contacted me when everything was completed. And the work was completed by the time promised. More
Tire Rotation Service Came in for regular tire rotation. As per usual staff is courteous and the service is always impeccable. I would highly recommend Lexus of Edmonton. Came in for regular tire rotation. As per usual staff is courteous and the service is always impeccable. I would highly recommend Lexus of Edmonton. More
Best service ever; felt like family here Dallas was my service representative and she was absolutely phenomenal. I had just purchased new rims and tires outside of Lexus and decided to bring Dallas was my service representative and she was absolutely phenomenal. I had just purchased new rims and tires outside of Lexus and decided to bring them to the dealership to get them installed with the factory TPMS sensors. Dallas was friendly, courteous, and professional. I took this appointment knowing that there wasn’t a loaner available and knowing that I would have to wait for approx 1- 1&1/2 hrs. Shortly after I dropped off my vehicle she found me and told me that the shop wouldn’t be able to even look at my vehicle for another 30min. She said that she didn’t want me waiting around for such a long time and went the extra mile to get me into a loaner immediately. She also offered to have my vehicle washed for free and told me to come back another day to get my windshield chip fixed at no cost as well! This was greatly appreciated and Lexus of Edmonton has definitely earned my future business! Dallas went the extra mile to ensure that I was comfortable and that I wasn’t waiting around longer than quoted. Phenomenal dealership and it’s clearly reflected in the 4.9/5 star reviews on google with over 1000+ reviews. Will definitely come back! Best service I’ve ever experienced and it will be hard to top this experience! They should be the benchmark for the industry standard of luxury service and how to show customers that they value their time and business! Keep up the amazing work guys, and huge high five to Dallas! More
Great service people Took my 2017 Lexus in for servicing, snow tire removal and a windshield replacement. Insurance company was paying for the windshield but had not sent Took my 2017 Lexus in for servicing, snow tire removal and a windshield replacement. Insurance company was paying for the windshield but had not sent the proper documents to Lexus dealership. After numerous phone calls from me and still no resolution,but lots of frustration, Kelly called the insurance company and had the issue resolved. Great service people at this dealership every time I go in. More
Amy the best person for efficient and positive outcome Each time I go to this dealership I have nothing but to say what a experience. Fabulous Amy. Keep up with your good work. 5 star thumbs up. Each time I go to this dealership I have nothing but to say what a experience. Fabulous Amy. Keep up with your good work. 5 star thumbs up. More
Sandy’s the best If I could rate higher than 5 stars I would easily do it. Third purchase from Sandy, each time exceeding the previous purchase experience . Sandy is v If I could rate higher than 5 stars I would easily do it. Third purchase from Sandy, each time exceeding the previous purchase experience . Sandy is very professional while remaining down to earth. Also a big thanks to Cory who did the paperwork as he was polite and explained the process thoroughly. Dealership also has been incredible providing great service with maintenance visits with our previous purchases. More
Our Lexus of Edmonton experience was very impressive! The experience was exceptional and we have never been treated so well even from a dealership that we knew the owner and have purchased numerous vehicl The experience was exceptional and we have never been treated so well even from a dealership that we knew the owner and have purchased numerous vehicles from. We never felt pressured from the very first day we walked in to the dealership by our sales associate Manny. We gave him a list of our wants in a vehicle with the price point and maximum km and he kept in touch with us weekly. When the vehicle came in with what he thought would check off all the boxes he was right. He called us to come in to take a look at it and even though we were hesitant because we had always driven GMC’s there still was no pressure from Manny. We purchased the vehicle and the day we picked up the vehicle we again were given the Lexus treatment by all whom we dealt with, Manny, Bailey who did the paperwork and Jill who did the walk through. Jill delivered our RX350 with a huge red bow in the roof. ??We would recommend purchasing from Lexus of Edmonton so you too can experience the 1st rate Lexus experience as our daughter and son-in-law who recently purchased from Lexus Edmonton themselves and did not hesitate to recommend them to us. Thank you Lexus of Edmonton especially Manny, Bailey and Jill. More