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Lexus Of Edmonton
Edmonton, AB
297 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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297 Reviews of Lexus Of Edmonton
December 28, 2022
Booked an appointment to have a service done on my 2022 RX350 (16000km), as well as to have a block heater cord installed. Dropped off my car at 1130 and received a call at 220 saying that they did not ha RX350 (16000km), as well as to have a block heater cord installed. Dropped off my car at 1130 and received a call at 220 saying that they did not have the block heater cord and that it is on backorder. What could I say, my car was already in for the service (just pull it out half serviced?). Needless to say, the oil change was done for $145 which is very overpriced but thought if it is in there for the block heater to then get it all done or I would not have gone just for the oil change. Was disappointed in the customer service and being disorganized giving me no choice but to carry on with the service and paying an outrageous amount and no expected time for the block heater to be received and installed. More
by Unknown
Employees Worked With
Service Department
November 15, 2022
Was totally mislead by the status of the vehicle. Show us a not complete carfax report. My advise before you buy at this place get your own FRESH report. "Free" oil change. That is after you let them Show us a not complete carfax report. My advise before you buy at this place get your own FRESH report. "Free" oil change. That is after you let them do a $300 inspection . No block heater on a $50 k vehicle ? More
by Hayit
Employees Worked With
Levi Ozbey
August 10, 2022
We just bought a pre owned 2019 Lexus 450H from Justin. If you want a salesperson who is kind, patient, and honest, this is the one to go to for that. He goes above and beyond for his clients and we were e If you want a salesperson who is kind, patient, and honest, this is the one to go to for that. He goes above and beyond for his clients and we were extremely well cared for. In this climate of change and weird dynamics of the pandemic, he was a pleasant surprise right from the start. He knows his vehicles, and answered all of our questions and concerns with excellent knowledge and preparedness. See Justin and/or Ryan for your Lexus needs at Lexus of Edmonton. You will not be disappointed!! More
by Paula and Jim H.
Employees Worked With
Justin and Ryan
July 23, 2022
Would like to thank Xerxes for the amazing experience and for not pressuring me. I appreciated being able to take some time to think about the car before purchasing it. for not pressuring me. I appreciated being able to take some time to think about the car before purchasing it. More
by jill.svenson
Employees Worked With
Evan Schindel
April 28, 2022
Love everything about Lexus! Had my winter tires swapped out yesterday and 1st year check up on my UX 250. The service department is so helpful and friendly. My salesman Zack sti Had my winter tires swapped out yesterday and 1st year check up on my UX 250. The service department is so helpful and friendly. My salesman Zack still remembers me and came over to greet me, how nice! Best of all, I got a pedicure while waiting for service to be done. Seriously Judy gives the BEST pedicures ever and she is a delight to spend an hour with. I recommend this place to everyone! More
by Carole Kreye
Employees Worked With
Reception service, Zack, Judy
January 26, 2022
Stan and Glenda Baker ..We saw an ad for a Lexus Hybrid Stan and Glenda Baker .. We saw an ad for a Lexus Hybrid . Went to the dealership on 170st. The salesman JON came out and from the time we talked t Stan and Glenda Baker .. We saw an ad for a Lexus Hybrid . Went to the dealership on 170st. The salesman JON came out and from the time we talked to him to the deal being finished. He was a 5 star salesman. Courteous. Understanding.. And Absolutely a Salesman we would recommend to anybody who's buying a Lexus Hybrid . This is our first Hybrid and Jon was so accommodating to all our needs and Questions. We've bought New cars thru the years. We must say . Our salesman Jon has been the Best One !! 5 Stars to Him. Thankyou Jon for your Help and all you've done to help us drive our first Hybrid !! We Love Our New Car !!! More
by glendabakerchuk
Employees Worked With
JON
November 17, 2021
LOVE my new vehicle - Ian Fernandez was amazing to work with. He explained everything, was helpful, knowledgeable, and friendly. I HIGHLY recommend Lexus and Ian!!!!!! with. He explained everything, was helpful, knowledgeable, and friendly. I HIGHLY recommend Lexus and Ian!!!!!! More
by phebe.switzer
Employees Worked With
Ian Fernandez
October 06, 2021
Very good service and such a friendly staff. Ian Fernandez and Steve T. helped out with everything and understood everything. They were over my expectations, very happy with their service. Fernandez and Steve T. helped out with everything and understood everything. They were over my expectations, very happy with their service. More
by kgill9729
Employees Worked With
Ian Fernandez, Steve L.
September 28, 2021
I would like to take this opportunity to thank my good friend Ian Fernadez for his amazing service and the facilitation of the purchase of our third vehicle from Lexus of Edmonton. Love the goodies, gifts friend Ian Fernadez for his amazing service and the facilitation of the purchase of our third vehicle from Lexus of Edmonton. Love the goodies, gifts and the complementary services that came with new car. More
by Ali Eltayeb
Employees Worked With
Ian Fernadez , Matt Miller, Evan Schindel
August 28, 2021
I had a great experience from the moment I walked into this dealership. The staff were so helpful, caring and friendly and knowledgeable . I was very comfortable and felt that they were true to their word this dealership. The staff were so helpful, caring and friendly and knowledgeable . I was very comfortable and felt that they were true to their word on every aspect of the sale. A special thank you to Ian Fernandez , Jennifer Andrew and Cory Duffield for making the whole process enjoyable and smooth. I highly recommend this location if you are looking to buy a Lexus. The customer service is beyond exceptional. More
by Amanda.sorochan
Employees Worked With
Ian Fernandez, Jennifer Andrew, Corey Duffield
