
Lexus Of Edmonton
Edmonton, AB
Filter Reviews by Keyword
By Type
299 Reviews of Lexus Of Edmonton
I would like to take this opportunity to thank my good friend Ian Fernadez for his amazing service and the facilitation of the purchase of our third vehicle from Lexus of Edmonton. Love the goodies, gifts friend Ian Fernadez for his amazing service and the facilitation of the purchase of our third vehicle from Lexus of Edmonton. Love the goodies, gifts and the complementary services that came with new car. More
I had a great experience from the moment I walked into this dealership. The staff were so helpful, caring and friendly and knowledgeable . I was very comfortable and felt that they were true to their word this dealership. The staff were so helpful, caring and friendly and knowledgeable . I was very comfortable and felt that they were true to their word on every aspect of the sale. A special thank you to Ian Fernandez , Jennifer Andrew and Cory Duffield for making the whole process enjoyable and smooth. I highly recommend this location if you are looking to buy a Lexus. The customer service is beyond exceptional. More
Ian Fernandez was very professional. He helped us find the right car for us. He is very friendly and caring. Thank you Ian for all your help! the right car for us. He is very friendly and caring. Thank you Ian for all your help! More
Ian Fernandez was really great and patient in helping me find my new car. He was really patient and kind, and he even came on his day off to show me the car and provide me with all the information I need as find my new car. He was really patient and kind, and he even came on his day off to show me the car and provide me with all the information I need as a first time buyer. The vibes and the people at lexus of edmonton was really great and everyone helped the process of buying a new car enjoyable and easy. Thank you so much Ian Fernandez and the team! More
Lexus of Edmonton has helped us a great deal with our very first Lexus purchase. Ian Fernandez is very friendly, caring and showed phenomenal customer service. very first Lexus purchase. Ian Fernandez is very friendly, caring and showed phenomenal customer service. More
Lexus of Edmonton, Best buying experience in my life Lexus of Edmonton, Best buying experience in my life time. Ian Fernadez was great to work with getting us into luxurious Lexus. Very profesional Lexus of Edmonton, Best buying experience in my life time. Ian Fernadez was great to work with getting us into luxurious Lexus. Very profesional welcoming team. Everytime we came in we where treated exceptionally well. Needles to say my wife will keep the service up to date with the Spa on location that she can book into when any service is required. Cant thank Ian and the Lexus of Edmonton team enough. Happy Wife, Happy life, thanks to Lexus of Edmonton. More
This is our second vehicle from Lexus of Edmonton and our experience was just as amazing as our first visit from a year ago. My husband and I would like to thank Ian Fernandez for helping us all through experience was just as amazing as our first visit from a year ago. My husband and I would like to thank Ian Fernandez for helping us all through out the process. He was always ready to answer all our questions through phone calls or text messages. So if you are looking at purchasing a brand new or used vehicle, Ian is your guy. More
My wife and I would like to thank Ian Fernandez for yet another amazing experience at Lexus of Edmonton. He was very helpful and very patient with my unending questions and concerns. His knowledge has help another amazing experience at Lexus of Edmonton. He was very helpful and very patient with my unending questions and concerns. His knowledge has helped me decide which vehicle to choose that fits my personality and lifestyle perfectly. So if you're on a hunt for a new or used vehicle, Ian is the guy to call. More
For the first time ever, I feel like I've had a car buying experience where I didn't need to be wary of the salesman, finance manager or anyone else at the dealership. I went in with two vehicles in mi buying experience where I didn't need to be wary of the salesman, finance manager or anyone else at the dealership. I went in with two vehicles in mind and was told that the first one, while repaired and good as new, had been in an accident that would show up on CarFax. I asked the salesman to show me the second vehicle which was exactly as advertised and which I ended up buying. Two things really impressed me about this experience. First, I had apparently undervalued my trade-in and they offered me $1,000 more than I asked for it. Yes, you read that correctly. They offered me more for my trade-in than I asked for it. The second was that there was some minor body damage to the vehicle that I hadn't noticed. While inspecting the car before deliver, they noticed it, pointed it out to me as soon as I walked in to pick up the car and scheduled a repair and loaner vehicle at their expense. I walked (actually drove) away feeling like this dealership very much cared about me as a customer and has built its business on valuing customers as well as sales. What a refreshing experience. BTW, in case you're interested, the saleman I dealt with is Ian Fernandez. A big thumbs up and thank you to Ian for making this the best car buying experience I've ever had. More