Lexus Of Edmonton

No problem The Dakota and John went out of their way to accommodate me when I left my Lexus with them for service. I couldn't get my phone to pair with the Bluee The Dakota and John went out of their way to accommodate me when I left my Lexus with them for service. I couldn't get my phone to pair with the Blueetooth, no problem John was right there to help. The Loaner car didn't have Navigation, no problem Dakota found me one that did. I was from out of town and late picking up my car, no problem Dakota stayed late so I wouldn't be stranded until the next day. I'm very grateful for the extra help I was given. More

Good service, responsibility I am having great experience with Carlos for my new NX, he is very responsibility and make sure everything are fine from beginning to the end. I am having great experience with Carlos for my new NX, he is very responsibility and make sure everything are fine from beginning to the end. More

Amazing car and dealership! Carlos was amazing to deal with answering all my questions and booking my test drive over the weekend. Needless to say the test drive went off withou Carlos was amazing to deal with answering all my questions and booking my test drive over the weekend. Needless to say the test drive went off without a hitch and I bought a new 2015 Nx. Shannon in the finance department was also great to deal with she got me a great finance rate, arranged for my new Nx to be plated and went over all extra protection that available for investment. She even arrange to have winter tires put on my car for me when i picked it up. Lexus of Edmonton has one priority and its to make you happy. More

Yet Another Happy Customer Straight off the bat Carlos was able to match cash credit offered by a Lexus dealership in Calgary, and with my preferred car at Lexus of Edmonton, I Straight off the bat Carlos was able to match cash credit offered by a Lexus dealership in Calgary, and with my preferred car at Lexus of Edmonton, I was able to purchase this car with efficiency and no pressure. I would recommend anyone to give this dealership a chance, you wont regret it. More

A Happy Customer! Thank you Carlos!...you made our car buying a pleasure, not a pressure. You understood what we needed since the beginning and you helped us get the b Thank you Carlos!...you made our car buying a pleasure, not a pressure. You understood what we needed since the beginning and you helped us get the best deal we could get. All the process was easy and your customer service was amazing. We love our new RX350. Thanks to Carlos Guevara, Anne and Cecilia for making it happen. Lexus of Edmonton have great people and great customer service. More

Pleasant and professional This is my second experience in dealing with Lexus of Edmonton. I purchased my 2008 RX 350 from them and because of my good experience at that time, h This is my second experience in dealing with Lexus of Edmonton. I purchased my 2008 RX 350 from them and because of my good experience at that time, have returned to purchase another one. The Sales Person whom I did business with this time was Carlos Guevara, in new vehicle sales. He is very professional, courteous and knowledgeable in all his dealings with me, and knows his product very well. He was not pushy at any time and exuded patience and cooperation throughout our negotiations, test drives and communications at all times. I will be staying in touch with Carlos regarding my future and current dealings with Lexus of Edmonton and will be recommending him to family and friends who may be looking to purchase a vehicle in the future. Carlos, thanks for looking after my interests and for your promptness in returning my calls. Jennifer Odynski, your Delivery Specialist, was an absolute delight to deal with. She was very professional and knowledgeable in her presentation with me regarding technical and operating specifics of the vehicle. She was most helpful in my orientation of operating controls. Corey Duffield, your Financial Services Manager, was professional and courteous in his dealings with me. His presentation of warranty options and services offered by Lexus of Edmonton was very well articulated. He was negotiable in options and pricing, which was appreciated by me as a buyer. I am still impressed with the continues good services I receive from Lexus of Edmonton Denis Dumont More

Amazing Experience We are previous Lexus owners, but we are first time buyer from Lexus of Edmonton. For days after buying we were telling our friends about the way we w We are previous Lexus owners, but we are first time buyer from Lexus of Edmonton. For days after buying we were telling our friends about the way we were treated by the staff at the entire dealership. From walking in the door to leaving we were treated with respect and the staff is very friendly; we didn't feel judged. Carlos was respectful of our time and answered all our questions and if he didn't know the answer, he would find out quickly. Carlos, it was pleasure to deal with you...as Lexus' are great vehicles, we probably won't be buying another vehicle any time soon....BUT, we will be recommending Carlos and Lexus of Edmonton to our family and friends. More

Excellent Customer Service and Product Commitment We've been with Lexus since 2007 starting out with a 2008 RX 350 Premium and in 2012, we added a GX 460 Ultimate Premium. Both these vehicles performe We've been with Lexus since 2007 starting out with a 2008 RX 350 Premium and in 2012, we added a GX 460 Ultimate Premium. Both these vehicles performed exceptionally well in adverse road conditions. Maintenance had been nothing but perfect. Most special to mention was the customer service we got ..... it has been satisfaction guaranteed pure and simple !! No worries before and much better upon the introduction of "Valet Service"..... sit back and relax at the comfort of your home (with a replacement vehicle) or enjoying the free breakfast at a hotel nearby while waiting ..... maybe just wait at Lexus and enjoy free service of SPA. Of course this would not be just all the bells and whistles of freebies - what is special is respect and service with a smile !! We did not think that these services can be topped until we met Carlos Guevarra - we loved the new sporty looks of the 2016 RX 350F and we traded in our GX 460 now that our kids have their own place and stuff. Although our GX was not yet up and we still owe money on it - the trade went not just pretty well, it was really smooth. Carlos through Lexus gave us a perfect price and with some equity from our GX use - that's fantastic !! The trade went "Flawless" - no worries and to top it all was the genuine customer service and respect we got from Carlos through Shannon of Finance. It's interesting because you just don't acquire a Lexus vehicle .... you also acquire a friend !! I ask myself ..... CarLOS is actually CarWIN. Carlos - you the "man" !! More

Great service, a pleasure to deal with. I live in Calgary and talked to louis de plessis (salesman) regaurding the purchase of a new (used) vehicle. He answered every question I had regaurdi I live in Calgary and talked to louis de plessis (salesman) regaurding the purchase of a new (used) vehicle. He answered every question I had regaurding the vehicle we purchased and went above and beyond expectation. So glad we bought from Lexus of Edmonton, would happily deal with them again. Would reccommand Louis as well anyday all day. Thanks More

Satisfaction guaranteed! I have been driving a Lexus RX 350 for a few months now and visited the dealership a few times for a regular maintenance. Every time there the experi I have been driving a Lexus RX 350 for a few months now and visited the dealership a few times for a regular maintenance. Every time there the experience is nothing but over the top. It started with an exceptional treatment and professionalism of my sales person Sylvia Andrews when we made a purchase. Every other person we dealt with seemed to compete to make each visit more pleasant and welcoming. Always feel as a part of the Lexus family. Thank you Lexus friends! More