Lexus Of Edmonton
Edmonton, AB
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297 Reviews of Lexus Of Edmonton
I love Lexus of Edmonton I have been with many car dealerships but Lexus of Edmonton has gone above and beyond in terms of customer service. In the past, I have only researche I have been with many car dealerships but Lexus of Edmonton has gone above and beyond in terms of customer service. In the past, I have only researched the cars itself to see if it meets my expectations and needs but I have come to realize that it is the service that matters as well during the duration of vehicle ownership. Lexus of Edmonton truly excels in providing VIP treatment to their patrons by ensuring that service bookings are smooth, there's always a clean, luxurious loaner vehicle available, and that service provided is well explained. I do not feel like I am gouged of money with every visit. More
Making life easier! Thanks again team for just making life easier. For making car ownership enjoyable!! I am on my third Lexus from Lexus of Edmonton for a reason. Thanks again team for just making life easier. For making car ownership enjoyable!! I am on my third Lexus from Lexus of Edmonton for a reason. Only at Lexus of Edmonton! More
Great customer service Just bought a preowned Lexus RX 350! We were impressed with the customer service we experienced. The sales rep. Deepak was very friendly and helpful. Just bought a preowned Lexus RX 350! We were impressed with the customer service we experienced. The sales rep. Deepak was very friendly and helpful. We went for a test drive with him and he showed us the different features , later we took other test drives on our own. Ian and Deepak were understanding and willing to clarify all our queries and concerns about the vehicle and helped us in choosing the Lexus that suited us. Afterwards, the financial manager Bailey who was also very affable and kind showed us the additional packages available . There was no pressure at all to make us purchase any of the packages and we were impressed. Thank you for making us feel valued, Lexus ! More
Awesome and easy to deal with From the time we walked onto the dealership and until we left, every staff member we were in contact with made us feel very much at home, like part of From the time we walked onto the dealership and until we left, every staff member we were in contact with made us feel very much at home, like part of their family. Ethan and Gord were awesome to deal with. Answered all our questions and concerns and even added more insight to which we forgot to ask on Lexus. Julianna was very professional and thorough on explaining additional warranties and such and the informative ladies on pickup explaining our new vehicle did a tremendous job! Hats off to this very professional team!! More
Above & Beyond Wonderful customer service! Gord Graves and Henok Adhanom were very helpful and provided us with a number of options for a vehicle purchase. Juliana Wonderful customer service! Gord Graves and Henok Adhanom were very helpful and provided us with a number of options for a vehicle purchase. Juliana Parkin, finance manager, went above and beyond in making sure we drove away with our chosen vehicle. Thank you for making this such a positive experience. More
Great Service Just bought a GX 460 and had a great experience. Dave White was excellent to deal with and made buying a vehicle easy and painless. I have found this Just bought a GX 460 and had a great experience. Dave White was excellent to deal with and made buying a vehicle easy and painless. I have found this dealership to be great to deal with over the years and my recent purchase was no exception. Thanks Dave! More
Just bought a new Lexus NX 200T from Ethan Jackson. Great information, support and experience thanks to Ethan Jackson, Jillian and Cory. Team approach led to the best information and decision making. Great information, support and experience thanks to Ethan Jackson, Jillian and Cory. Team approach led to the best information and decision making. We had a great experience all around and have ended up with a quality vehicle sold by a quality team at a quality dealership. More
Awesome experience Just a few words about the pleasure of dealing with Lexus of Edmonton. We were in the market for a used RX 350 with Navigation and low Kms. When we ar Just a few words about the pleasure of dealing with Lexus of Edmonton. We were in the market for a used RX 350 with Navigation and low Kms. When we arrived we were greeted by a very polite and professional young man named Dave White. Dave showed us the Lexus in detail and at no time did we feel pressured to commit. We were happy with the price and options so after more discussions and dealings we purchased the RX. Everyone at this dealership went out of their way to make us feel welcome. Thanks Dave and thank you West Edmonton Lexus. Will not hesitate to recommend both Dave and dealership. More
preowned vehicle Purchased pre owned vehicle and had to cancel the deal once financing was approved. Both Geryald and Sabastian were very understanding and respectful Purchased pre owned vehicle and had to cancel the deal once financing was approved. Both Geryald and Sabastian were very understanding and respectful and refunded my money without trying to drag me through system. Will definitely go back to them to buy again More
Best Car Buying Experience My wife and I bought a used Lexus last year and were very impressed by the staff and vehicle at Lexus of Edmonton. We returned this year and spoke wit My wife and I bought a used Lexus last year and were very impressed by the staff and vehicle at Lexus of Edmonton. We returned this year and spoke with Jaryd Long who showed us a few vehicles and took us for test drives. Jared understood that we were going to wait a year and took the time to answer all our questions about the new vehicles. We went back after a month with new intentions of buying from Jaryd but picked his day off by mistake. Ethan Jackson conversed with Jaryd by phone and took over seamlessly. Thank you Ethan. My wife and I were impressed and bought the vehicle. Zack Carey did an excellent job as sales manager and guided us through the final paperwork without any hassle. We returned a few days later to pick up the vehicle and were met and congratulated by all three men. Very classy. We were escorted to the delivery centre where Laura Janke walked us through the entire vehicle and its features. She answered questions, synced our phones to the car and was extremely pleasant. I have bought two vehicles here and would do so again. More