Lexus Of Edmonton

First Service This was our first service of our new RX350. It was completed quickly and and complimentary wash as well. Well done. Hope this level of service contin This was our first service of our new RX350. It was completed quickly and and complimentary wash as well. Well done. Hope this level of service continues in the future. More

Timeline Disappointed that a so called "Express Service " for just an oil change took over an hour. I wasn't offered a breakfast that I was told I would when m Disappointed that a so called "Express Service " for just an oil change took over an hour. I wasn't offered a breakfast that I was told I would when making the appt. just told they would come find me when my car was ready. More

Service appointment The express oil change was done quickly and updates were given along the process. The work was performed as outlined with no surprises. I have experie The express oil change was done quickly and updates were given along the process. The work was performed as outlined with no surprises. I have experienced no problems associated with the service. More

Quality Experience I had to take my car for a Windshield replacement and two minor recalls, everything was done to my satisfaction. Really friendly service and a work we I had to take my car for a Windshield replacement and two minor recalls, everything was done to my satisfaction. Really friendly service and a work well done More

Fantastic From the time I went into the showroom through to today with my first service I have found all the staff helpful and friendly. The level of detail to From the time I went into the showroom through to today with my first service I have found all the staff helpful and friendly. The level of detail to customer service in my opinion is second to none. I have had many luxury vehicles and patronized many dealerships and I can say I have been at none better than Lexus of Edmonton. My hats off to the management, from another manager to another, I know how much work it takes to have your whole team working together to provide a great experience is huge. If you aren’t already the highest volume Lexus dealer, I’m sure you will be soon. Thanks for making all my experiences great. Lawrence More

My recent Service The service at Lexus of Edmonton is fantastic. They go above and beyond for their customers. I highly recommend them! My next vehicle will also be The service at Lexus of Edmonton is fantastic. They go above and beyond for their customers. I highly recommend them! My next vehicle will also be a Lexus :) More

Always Lexus quality experience I brought my 2000 GS400 in to change-over winter for summer tires. The service was quick, courteous and done right. The price was competitive, and eve I brought my 2000 GS400 in to change-over winter for summer tires. The service was quick, courteous and done right. The price was competitive, and even more-so as I was given a loaner vehicle (which was spotless and did NOT have dealership advertising on the side). My car was ready on time, washed and vacuumed. Lee Moore (service advisor) also noted some maintenance items to consider, specifically fluid changes, but did not try to 'upsell' me. I received top-level service and keep in mind, there are many dealers who refuse to work on cars older than 10-years, mine is 18 years-old! At Lexus of Edmonton I get the Lexus quality of service that has been the hallmark of Lexus since they were established, so kudos to them for maintaining the standard. More

Still the same amazing service I have 4 preowned Lexus vehicles. They are reliable, beautiful and comfortable. The service has been amazing and I am treated like family. Herbie (t I have 4 preowned Lexus vehicles. They are reliable, beautiful and comfortable. The service has been amazing and I am treated like family. Herbie (the dog) is a great addition. More

Very helpful and friendly. She’s very helpful and knowledgeable about the schedule of my maintenance. She’s very friendly and always smiling. And she explain all the details ab She’s very helpful and knowledgeable about the schedule of my maintenance. She’s very friendly and always smiling. And she explain all the details about my last service maintenance I have. She even scheduled my other car for my next maintenance. And explain to me about the difference of car detailing. More

Excellent purchase experience : pre owned vehicle We just had the pleasure of working with Manny, Jennifer and Bailey while purchasing a pre-owned Lexus RX. Every step of this purchase was pleasant, f We just had the pleasure of working with Manny, Jennifer and Bailey while purchasing a pre-owned Lexus RX. Every step of this purchase was pleasant, from seeing the online ad and extremely helpful video about the car, to the time spent with Bailey for the paperwork. Manny was helpful and professional and Jennifer did a fantastic job familiarizing us with the vehicle. We believe we bought an excellent vehicle at at very fair price, and we enjoyed our interactions with all of the staff at Lexus of Edmonton. Thank you for such a great purchase experience. More