Lexus Of Edmonton

Above and Beyond We've had the pleasure of associating with this dealership for over 15 years. The service team has always been wonderful and at this time is exceptio We've had the pleasure of associating with this dealership for over 15 years. The service team has always been wonderful and at this time is exceptional! Fast, efficient, and a pleasure to deal with. This dealership values the customer and their satisfaction, and truly appreciates your business. My next vehicle purchase will be another Lexus; the product is reliable and the team is amazing. More

Exceptional service once again Lexus of Edmonton goes above and beyond each and every time I enter the building. I never feel like I've been taken advantage of and its service team Lexus of Edmonton goes above and beyond each and every time I enter the building. I never feel like I've been taken advantage of and its service team (front end and behind the scenes) provide exceptional service. My ES 350 has approx. 225,000 km on and runs like new because of them (it also comes back clean every time). The prices are resonable on my limited budget as staff allow me to arrange my maintenace to align with my budget. The employees treat me with respect and Lee, Gary and the parts team are particularly impressive. The loaners are appreciated and I'll never turn down the coffee and cinnamon buns as I run out the door. More

Recall appt Took my nx200t for the blockheater cord recall, at which time I was offered to wait, a car or a manicure or pedicure. Had the complimentary pedi, it Took my nx200t for the blockheater cord recall, at which time I was offered to wait, a car or a manicure or pedicure. Had the complimentary pedi, it was nice Ashton is a lovely, friendly young lady, was very gentle. My car received a complimentary wash, which was great, as the front of my auto was full of insect splatter from my drive in from Valleyview, Great service, friendly staff. Will book my next service there shortly. Way to go Lexus of Edmonton! More

Terrible service and pushy people Absolutely terrible experience at Lexus of edmonton when dealing with their parts department, Mohamed the parts manager is extremely pushy and has qui Absolutely terrible experience at Lexus of edmonton when dealing with their parts department, Mohamed the parts manager is extremely pushy and has quite frequently changed prices I was quoted simply due to the fact that he wants to fatten his pockets. At one point he directly told me “I’ll give you a price right now but right now only”. Prices should be the same regardless of if I’m buying on Tuesday or Friday. He also demanded for my credit card number in order to secure this supposedly “amazing price” he had given me. I do not appreciate being pressured into a sale whatsoever. Long story short I have since moved my business to south point Lexus and they even beat the original deal which Mohamed was offering. Lexus south point has An amazing team who provides loaner vehicles to customers and sticks to their word on pricing. More

Regular Maintenance Brought my RX350 in for regular maintenance and needed a loaner for the day. The loaner was provided in a timely fashion and the service was completed Brought my RX350 in for regular maintenance and needed a loaner for the day. The loaner was provided in a timely fashion and the service was completed to my satisfaction. I have always received prompt and courteous service at Lexus of Edmonton. More

lipat Brought car for servicing due to VSC,Engine and Traction Control lights are all on. I was given a loaner car. I was notified that more time needed to Brought car for servicing due to VSC,Engine and Traction Control lights are all on. I was given a loaner car. I was notified that more time needed to complete the service, I was told to keep the loaner till the next day. always been happy with the service team at Lexus Edmonton Service staff. More

Fantastic people We brought our Lexus in last week for an oil change and a few other things. We were thrilled with the service and every one that helped us there. You We brought our Lexus in last week for an oil change and a few other things. We were thrilled with the service and every one that helped us there. You can’t ask for nicer people. More

New Vehicle previous customer This is my second Lexus RX350....... Purchased again from the same dealership because of the Level and Quality of the Vehicle, Customer Service and Pr This is my second Lexus RX350....... Purchased again from the same dealership because of the Level and Quality of the Vehicle, Customer Service and Professionalism of all areas of staff at this dealership. Highly recommend. Went to the dealership across the street to test drive as I was thinking of changing brands. Walked out without test driving... went across to the Lexus dealership... test drove, chatted with Ethan about our previous experiences at this Dealership and how we enjoyed our service we had received. On a second visit I purchased new vehicle as everything was layed out and an easy process. More

Exceptional customer service I take my Lexus GX460 in for service on July 6, 2018, and I had an issue with my remote starter and Lexus of Edmonton went above and beyond by replaci I take my Lexus GX460 in for service on July 6, 2018, and I had an issue with my remote starter and Lexus of Edmonton went above and beyond by replacing remote starter system with brand new system you can,t ask for better customer service than that they are number one every time I had to deal with Lexus of Edmonton they are always professional and customer friendly thank you Jennifer Martin. More

We're really enjoying our Lexus RX350! We were looking for a 2015 Lexus RX350 and Claudio at Lexus of Edmonton found exactly what we wanted, a 2015 in excellent condition. We appreciate his We were looking for a 2015 Lexus RX350 and Claudio at Lexus of Edmonton found exactly what we wanted, a 2015 in excellent condition. We appreciate his patience and diligence in helping us out. The finance department (Bailey) was reasonable and helpful in concluding the sale. When, in a quirk of fate, our windshield developed a crack a few days after the purchase, they replaced it for a reasonable price. We are really enjoying our purchase and look forward to using some of their special, complimentary services More