Lethbridge Kia

Lots of Excellent service, love and kindness from Cole Fetting from Lethbridge KIA recommend to everyone Fetting from Lethbridge KIA recommend to everyone More

My salesman's name was Cole Fetting, and he provided great, friendly, knowledable service. He was an absolute pleasure to deal with. I would definitely shop here again! great, friendly, knowledable service. He was an absolute pleasure to deal with. I would definitely shop here again! More

the staff here are amazing! i spoke with tanner and he was very informative and patient in helping me look at many different options! thank you! i spoke with tanner and he was very informative and patient in helping me look at many different options! thank you! More

Landon helped me get into the vehicle I have been aspiring to have. The telluride! Couldn't be happier, upfront, honest, respectful and a pleasure to deal with. I will certainly be back. Thank yo aspiring to have. The telluride! Couldn't be happier, upfront, honest, respectful and a pleasure to deal with. I will certainly be back. Thank you Landon More

wonderful experience. Cole F is a fantastic salesman. Extremely knowledgeable, polite, truly listens and understands your needs. He is willing to work with my many needs a Cole F is a fantastic salesman. Extremely knowledgeable, polite, truly listens and understands your needs. He is willing to work with my many needs and concerns and helped me feel comfortable and confident in my decisions. He is very easy to work with and he explains everything in great detail! I would 100% this dealership and Cole to anyone. More

Felt heard, they made sure to fully understand my needs and only had to look at two vehicles before finding the perfect one! and only had to look at two vehicles before finding the perfect one! More

Amazing experience with Cole F at Lethbridge KIA! He truly takes the time to get to know you and your vehicle needs, and he is dedicated to helping you get the best vehicle! He genuinely cares and ma He truly takes the time to get to know you and your vehicle needs, and he is dedicated to helping you get the best vehicle! He genuinely cares and makes your needs a priority! He knows what to ask and how to make the process easier! Excellent customer service! More

Professional. Very helpful to needs of customers. Work diligently to answer questions and inquiries of customers. They work as a team to satisfy needs of customers Very helpful to needs of customers. Work diligently to answer questions and inquiries of customers. They work as a team to satisfy needs of customers. I am returning customer who purchased several vehicles and have referred others with satisfactory results on a high level! More

I had a great experience with Lethbridge Kia, and the sales team got me an appraisal for my vehicle even though I didn’t switch up, but it was nice to know how much my car is worth. I would come back whe sales team got me an appraisal for my vehicle even though I didn’t switch up, but it was nice to know how much my car is worth. I would come back when it’s time for a change. More

I recently had the opportunity to stop by Lethbridge Kia in regards to a BMW SUV that I noticed on my way past the dealership last week on my way to dinner. Once I finished eating, on my way home, I stop in regards to a BMW SUV that I noticed on my way past the dealership last week on my way to dinner. Once I finished eating, on my way home, I stopped at Kia and took a closer look at the SUV. I liked what I saw, and looked it up on the Kia Lethbridge website. The vehicle was listed for 34,999, was a 2020 and had 80K KM's. I currently drive a loaded VW Alltrack with similar KM's, however it is 2 years older (2018) I felt that if I could get a reasonable trade in for my VW, I would spend a few grand extra to "upgrade" my ride. I am a car enthusiast and not a rube, so I know what I have and what it's worth. I also went into this transaction not at all needing a new car - I love my VW, I have maintained my VW, I was just curious as to what the difference would be between the vehicles, and if it was worth it to trade. So, I put my vehicle details into the Kia Lethbridge vehicle "estimator" and it told me that my car was worth right around 24K - which was the lower end of what I (and many estimates from sites like auto trader, kelly blue book, others deemed fair and reasonable.) I was hoping for the mid to high 20's. Shortly after I posted my information online, a sales representative was in touch with me within 20 minutes. This salesperson was the absolute highlight of my experience, and was polite, inquisitive and professional right from the start. The colleagues name was Landon, and I am so happy to see all of the great reviews on here for him specifically, as he was the best part of my experience. I answered some questions through text, and we set up an appointment for the next morning for a test drive. I was excited to show up at the dealership, and had high hopes for a deal. Landon was polite, genuine and courteous as he greeted me, and right from the start I felt like he was someone I was glad to deal with. We went on the test drive, and I already knew I was going to enjoy the car, and the test drive confirmed that it was something I'd like to pursue (if we could make a good deal on my VW) The BMW was no better, and no worse than my VW, so I felt like maybe a difference of a few grand would be enough for me to bite the bullet and "trade up" even though it was more of a lateral move sideways from a loaded VW to a basic entry level BMW SUV. We arrived back at the dealership enthusiastic to make something work. Luckily, I have never actually purchased a car through a dealer (private sales) so while I know how they generally operate, I've never been exposed to the "negotiation/dealership" process. This is where things broke down. As mentioned, Kia themselves offered me a quote of 24K online. My first offer at the dealer was for 20K (Far less than what I expected or hoped for) Once the first offer was declined, Kia came back at me with a "quote" for my car in the 17K's and some peppering in of "packages" that they'd throw in to sweeten the deal. So now we've gone from 24K online, to a 20K declined offer in-store, to all of a sudden my car being in the 17's. That is a 7K difference between what Kia offered online, to what their offer was when I came in. It was almost laughable. All in all, there would be a difference of $16,500 between the 2020 basic BMW with 80K and my 2018 loaded VW wagon with 89K. That difference was impossible to justify, and that was the final offer the dealer presented. There was NO WAY I'd shell out even 5K more, let alone $16,500 for a car that was no better than what I had. My curiosity turned into a wasted morning. However, the whole experience made me realize how grateful I am for my VW and that it is the perfect car for me, and now gladly will continue to be. I took a shot at a dealership experience, and walked away unsurprised it turned out how it did. I do want to specifically call out Landon - he was the best part of this, and an asset to Kia. Recommending this dealer only because of him, nothing more. More