Leavens Mazda

"Super Easy Experience" I had an excellent customer experience buying my Mazda 6 from Jamie Percival at London City Mazda. These are the things that stood out: 1) Jamie ma I had an excellent customer experience buying my Mazda 6 from Jamie Percival at London City Mazda. These are the things that stood out: 1) Jamie made the experience super-easy. I am a busy guy and found it easiest to conduct most of the process by email; Jamie's responses were always prompt, friendly, and informative. 2) Jamie is a no-pressure salesperson. He set out to give me the best deal he could up front, so there was no high-pressure haggling at all. I truly felt like he wanted me to get the best car for me - he gave advice and information where I asked for it, but always left me plenty of room to make up my own mind. 3) Overall I found this car purchase to be quick, easy, and pleasant, and I am very happy with both my vehicle and the follow-up service I've received since then. I can genuinely say that this is the best car purchase experience I've had to date, and would happily recommend (and already have!) Jamie Percival to anyone in the GTA looking for a great deal on a Mazda vehicle. More

Fantastic! Mallory and Billy went above and beyond to make my experience at Mazda comfortable and easy. Both were quick to respond to all of my questions. Buyi Mallory and Billy went above and beyond to make my experience at Mazda comfortable and easy. Both were quick to respond to all of my questions. Buying a new vehicle can be very intimidating but Mallory and Billy made my experience fantastic! Thanks again. Love my new car. More

Car buying as it should be. Last week I purchased a car from Jasmine Vegso. Jasmine was friendly, polite and respectful. She listened to what I wanted and focused on finding the Last week I purchased a car from Jasmine Vegso. Jasmine was friendly, polite and respectful. She listened to what I wanted and focused on finding the best vehicle to suit my needs. She was very patient with all of my questions as well. The best part for me was that I never felt pressured to purchase. This is car buying as it should be. My husband and I plan to purchase a second vehicle within the year and we will go to Jasmine. I have been buying cars since the 1960's and have had only 3 sales agents who took this approach, making car buying a comfortable, pleasant experience. I would rate Jasmine as the best of those three. More

Great Service! Awesome! Ian was very accommodating and was very prompt to answer all e-mails after the first visit! He was very patient and helpful explaining car details to Ian was very accommodating and was very prompt to answer all e-mails after the first visit! He was very patient and helpful explaining car details to me! He and other staff were very flexible as I tried to figure out how I was going to get out of the other car and purchase my MAZDA3. I would definitely recommend London Mazda to others!!! More

Great Experience Over a span of three weeks we visited numerous dealerships looking for an affordable vehicle option for our daughter. Our trip to Mazda started well Over a span of three weeks we visited numerous dealerships looking for an affordable vehicle option for our daughter. Our trip to Mazda started well with Billy greeting us right away outside on the lot (which was a nice change as we had waited 10-15 minutes in the lobby at another dealership and not 1 salesperson even said hello to us!!). He was very friendly and knowledgeable about vehicles on the lot and set up a test drive for a Mazda 3 hatch right away. He spoke to us about our options of new and used and payment options on each. He came across right away as someone who would not be pressuring us as we made a decision about what we were looking for. With a young driver, we explained that we were looking for something in a particular price range and that any deal would be dependent on insurance costs being affordable. Billy encouraged us to do our research and advised he was there if we had any questions. In the end, the Mazda ended up being one of better insurance options for us and was the top of our daughter's list of cars she had driven. When we contacted Billy further a couple of weeks after our initial visit, he was super helpful, encouraged us to drive the car again and was in constant email contact with our many, many questions. We were able to work out what we feel was a great deal. Billy knew the budget we were working with and respected it to the very end, which we particularly liked. From our initial meeting up to the time of delivery Billy was great. We did not feel pressured into anything we did not want and he even offered to deliver some accessories to us that were not in, through no fault of his, when delivery occurred, which was a very kind offer and above and beyond what I would expect from a salesperson. We would recommend Billy to anyone looking to purchase a Mazda. Thanks again Billy. We appreciate everything you have done for us in making this deal happen!! Mallory was also wonderful to deal with on the leasing side of the coin. She was very efficient and got me in and out quickly when the deal was signed. She explained the products and the leasing procedure very thoroughly and when she did not have an answer to one of my questions, she went and found the information right away without brushing me off. All in all, our first dealing with London City Mazda has been a positive one. More

Excellent Customer Service from Sales Woman I went to London City Mazda to look for a used CX-5 after test driving one from a person selling one privately. I got out of my vehicle and was greete I went to London City Mazda to look for a used CX-5 after test driving one from a person selling one privately. I got out of my vehicle and was greeted by Adrienne Willcock within seconds. I told Adrienne what I wanted and what my budget was and then proceeded to go inside. She had one on the lot with options that I wanted in the car I was looking for. I got what I wanted in the deal thanks to Adrienne. I left that day only to go home and call her immediately to tell her I want the car! One week later, I receive a package from Adrienne and the dealership with coffee, tea and other goodies in it. I have purchased a few vehicles before and not one of those dealerships ever followed up with me on my purchase. Adrienne and London City Mazda have gone above and beyond my expectations and I highly recommend this dealership and Adrienne Willcock. Sincerely; Jim Karmiris More

A GREAT Experience I travelled to London to make this deal. I was unable to finalize a deal in Windsor or Chatham as I was looking for the Mazda MX 5 RF and the dealers I travelled to London to make this deal. I was unable to finalize a deal in Windsor or Chatham as I was looking for the Mazda MX 5 RF and the dealers wanted way too much money plus my 2015 Mazda Miata. First spoke to Billy Hall when I contacted the dealership. I found Billy to be honest and he listened to my wants and needs and worked hard to make things happen. We texted and emailed and spoke on telephone several times. Billy was very quick to respond to all of my questions and concerns. Billy was honest open and professional. We travelled once to London to speak with Billy face to face but the deal had already been made. A down payment and a delivery date. It was that simple and that easy. When I picked the car up everything was ready and after a lesson in the operation of all the "toys" we were on our way. My wife and I were extremely pleased and glad we were able to work with Billy. We would highly recommend him for all your automotive needs. We were very impressed with the professionalism and outstanding service we received form Billy. We have decided that we will travel to London for routine service so that we can maintain this positive relationship which has been established. Thanks again to Billy and all those involved at the dealership who worked so hard to make this a pleasant and positive experience! Bob and Barb Saul More

Outstanding and professional service After visiting many dealerships including Mazda, i can say without a doubt this was the best experience by far. Awesome ambiance and dynamics between After visiting many dealerships including Mazda, i can say without a doubt this was the best experience by far. Awesome ambiance and dynamics between staff were nothing short of professional. We I distantly felt at ease as there were no pushy sales people. Billy was awesome to deal with. So kind and courteous. So happy we bought our Mazda cx5 here. Jennifer was also very nice and a pleasure to deal with in financing. More

Amazing! Jasmine helped me buy my second Mazda and it was an incredible experience. She was so patient and went out of her way to make me feel comfortable and Jasmine helped me buy my second Mazda and it was an incredible experience. She was so patient and went out of her way to make me feel comfortable and at ease. She went over everything with great detail and made sure I understood every aspect of the purchase order and the car, which is essential and something that really stood out to me. She could not have given me a better experience with buying a new car! More

Great buying experience Can't recommend Jasmine and London City enough for a low pressure, professional car buying experience. Been to larger dealerships where you feel like Can't recommend Jasmine and London City enough for a low pressure, professional car buying experience. Been to larger dealerships where you feel like just another customer but not at this dealership. Everyone, including your sales associate, goes out of their way to help and make you feel comfortable with the purchase. More