Langley Hyundai

Spare tire missing after tire service After taking in my Santa Fa to replace a flat tire, my spare tire got missing (was not underneath the car where it belongs). Found out 4 month later a After taking in my Santa Fa to replace a flat tire, my spare tire got missing (was not underneath the car where it belongs). Found out 4 month later and called dealer. Dealer denies, says he has video footage that shows they did, but he’s not willing to show me. Says maybe it was stolen or something... makes no sense, no one steals the little donut spare tire. Also no one checks that a dealer put the spare tire back underneath after service... Very poor reaction from a customer service perspective. Just own it and replace the tire, mistakes happen. Can not recommend this dealer, nor will I ever go there again. You’re on your own as soon as you leave the door after purchase, they don’t seem to care about a good customer relationship... More

Great Service I took my 2015 Hyundai Genesis for servicing as I was experiencing intermittent starting issues with the push start. The service department gave me a I took my 2015 Hyundai Genesis for servicing as I was experiencing intermittent starting issues with the push start. The service department gave me a courtesy vehicle and repaired the issue under a recall notice. Very courteous and the car was returned on the day they said it would be. I would highly recommend this dealership. More

Trading in for an upgrade I had previously bought a new vehicle from this dealership afew years ago, they asked if I was interested in a trade in. I had a specific budget in mi I had previously bought a new vehicle from this dealership afew years ago, they asked if I was interested in a trade in. I had a specific budget in mind, and wanted to add some bells and whistles to the new upgrade. This time around buying was so much more transparent, they had no problem explaining every question I had. And wanted to make sure I understood all my options. I can say it was way better this time around than when I bought my last SUV from them. More

They always treat us good. They get my car in the day I cal. I like the service they offer. They treat us good. I get my car in same day I call. They are very helpful with any questions I have. It always comes b I like the service they offer. They treat us good. I get my car in same day I call. They are very helpful with any questions I have. It always comes back cleaned and vacuumed. More

Excellent Car Buying Experience Brad Timmins in sales as well as Chelsey and the other ladies in finance were outstanding to work with and made this buying experience quite enjoyable Brad Timmins in sales as well as Chelsey and the other ladies in finance were outstanding to work with and made this buying experience quite enjoyable. This is the 2nd vehicle I have purchased through Langley Hyundai and would highly recommend this dealership. More

A good experience Quickly and professionally done, car was also washed and vacuumed. Like getting into my car when it was new instead of 12 years old. I will return for Quickly and professionally done, car was also washed and vacuumed. Like getting into my car when it was new instead of 12 years old. I will return for further maintenance. More

Very professional staff at Langley Hyundai Sukhi Bhagirathi was very helpful in our purchase. We enjoyed dealing with him. Chelsea in finance was excellent..Our purchase or our Hyundai Tuscon Sukhi Bhagirathi was very helpful in our purchase. We enjoyed dealing with him. Chelsea in finance was excellent..Our purchase or our Hyundai Tuscon was very memorable for my wife and I. I would recommend this dealership to all of my friends. More

Great service! Friendly staff! Explained to me what needs to be done clearly. Not a car person. Came for an oil change ending up having lots of repairs done. Had a l Friendly staff! Explained to me what needs to be done clearly. Not a car person. Came for an oil change ending up having lots of repairs done. Had a loaner car right way. Great service from repair rep Kevin! More

Great sales experience Friendly no pressure service for just what I needed. Love my new Kona, the perfect little SUV for my new commute. Overall great sales experience Friendly no pressure service for just what I needed. Love my new Kona, the perfect little SUV for my new commute. Overall great sales experience More

Best customer service If you want a dealership that cares about you before, during and after a sale - Langley Hyundai is the dealership to visit. I have never been disappo If you want a dealership that cares about you before, during and after a sale - Langley Hyundai is the dealership to visit. I have never been disappointed and have always received the best customer service there of any other dealership that I have dealt with. Once you sign the papers they don't say that's it and go on to another sale - they make sure you are completely happy and spend whatever time is needed so that you truly understand and are comfortable with your new vehicle. I was never rushed into making a decision and always had all my questions answered. Sales, financial and service personnel are number 1 with me. My sales representative was Elliott Downing - customer service is truly number 1 with him. More