Koch Ford Lincoln
Edmonton, AB
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650 Reviews of Koch Ford Lincoln
I was very satisfied with my recent used vehicle purchase from Koch Ford Lincoln. My sales associate, Jacob Chatwin, was very helpful, friendly, and knowledgeable. He was never pushy, and promptly responded from Koch Ford Lincoln. My sales associate, Jacob Chatwin, was very helpful, friendly, and knowledgeable. He was never pushy, and promptly responded to all of my inquiries via e-mail and telephone. He accommodated my schedule to coordinated viewings, finance appointments, and accessories/installations. We negotiated a fair price, and I am extremely happy with my vehicle and the service I received both before and after the purchase. I would definitely deal with Koch Ford Lincoln, and Jacob in particular, the next time I am in the market for a vehicle, or referring friends and family. More
Shelly was very patient dealing with my wife and I on purchasing a new Ford Focus ST. We had a hard time knocking out a date to pick up the car, but Shelly waited eagerly and cooperatively for a date. Sh purchasing a new Ford Focus ST. We had a hard time knocking out a date to pick up the car, but Shelly waited eagerly and cooperatively for a date. She upheld her word on holding the car for us, and did more on the price than i thought was possible on the ST. We thank them very much for all the great work, and hope to see them again :) More
Thank you to the staff at Koch Ford Lincoln for a very pleasant experience from start to finish. In particular - Brent Coutts -- we found him to be very professional, trustworthy and informative. We ne pleasant experience from start to finish. In particular - Brent Coutts -- we found him to be very professional, trustworthy and informative. We never felt pressured which we found very refreshing. Definitely recommend this dealership. More
We came to Koch to try to find a Fusion I liked. I wanted lower km and certain other features such as heated seats etc. I told the Kyd what I wanted and the manager literally went and found me the car! I was lower km and certain other features such as heated seats etc. I told the Kyd what I wanted and the manager literally went and found me the car! I was very happy I chose Koch! They even made sure I was happy after because I had asked to make sure there were two keys and there wasn't so they had me come in and gave me a loaner car while the other key was cut and programmed! I will definitely recommend Koch Ford! More
My experience at Koch Ford Lincoln was great. Jacob was a very amiable person to work with and he had some vehicles picked out for me upon my arrival based on the information I had given to me prior to my vi very amiable person to work with and he had some vehicles picked out for me upon my arrival based on the information I had given to me prior to my visit. My test drives were stress-free and he seemed very knowledgeable about the features of the vehicles and allowed me to test the vehicle at different (legal) speeds, test the brakes, etc. He seemed sympathetic to the fact that I was shopping around at different brand dealerships and didn't try and guilt or pressure me into buying from him. When I came back a second and third time to the dealership he was very agreeable to me doing another test drive on the vehicle I was considering. In the end I got what I think is a great deal from him when I purchased the Fiesta and the car was handed over to me, freshly detailed. He helped me set up my SYNC feature when I picked up the vehicle and his service extended past the point of purchase when I had subsequent questions about the vehicle. He pointed me to the right people for what I needed to know. I would recommend anyone going to Koch request Jacob. He seemed like not only an educated employee, but a trustworthy and reliable person. More
I think it is very good. Actually before we went to Koch Ford, we have visited so many dealerships, such as mazda, toyota, honda, Volkswagen and so on. The reason I choose Koch and bought the car at the fir Ford, we have visited so many dealerships, such as mazda, toyota, honda, Volkswagen and so on. The reason I choose Koch and bought the car at the first visit by cash, is that I feel they are thinking for me. No pressure, not recommend any option or expensive car to me, but really think at my side to give me some advice. Thank you Chase. You are nice and good. Catherine More
Our experience at Koch was very pleasant. The staff was very helpful and we never felt pressured during any of our discussions. They were able to answer all of our questions and provide us with actual num very helpful and we never felt pressured during any of our discussions. They were able to answer all of our questions and provide us with actual numbers. It was great to see that they broke all the costs out for us so we could see what we were actually paying for and how much. We would definitely recommend this dealership to others looking to purchase a vehicle. They never tried to hide anything. More
I bought a Ford 150 Lariat one year ago and I have had very excellent service from the sales and service staff at Kosh Ford. The service was so good we just recently bought a Lincoln MKZ from the same peo very excellent service from the sales and service staff at Kosh Ford. The service was so good we just recently bought a Lincoln MKZ from the same people. Some of the people I dealt with was Shelly Posey, Brent Coutts and Jeremy Kosh. All the staff is exceptionally friendly and very helpful. I would recommend anybody to shop mat Kosh Ford if they are looking for friendly service and great deals. More
Truck was perfectly clean when I dropped it off. When I picked it up its was dirty. I worked at an Audi dealer and they wash customers vehicle by hand before customer picks up their vehicle. If I notic picked it up its was dirty. I worked at an Audi dealer and they wash customers vehicle by hand before customer picks up their vehicle. If I notice that Koch Ford does this I would give 200% More
Easy early morning drive in to service. Service rep close by to get work order in. Comfortable wait and quick shuttle to work and pick up also. Good job. by to get work order in. Comfortable wait and quick shuttle to work and pick up also. Good job. More