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Koch Ford Lincoln

Edmonton, AB

4.8
656 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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656 Reviews of Koch Ford Lincoln

September 11, 2013

Very helpful and knowledgeable service. Fully able to answer any questions and solve any problems. Went above and beyond to make the experience a great one More

by Wakeam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski, Juri Rastovski
Sep 12, 2013 -

Koch Ford Lincoln responded

Thanks so much for choosing Koch and taking time to leave us a review. We're so glad we were able to help you have a great experience!

September 09, 2013

The process was quick and painless, they were informative and really bargained with me on the price I was set at. The car had the options I wanted right on the lot so I didn't have to wait for it to be brou More

by Glenn45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nourrey, Jim Nourry
Sep 10, 2013 -

Koch Ford Lincoln responded

Hi Glenn, we're so happy you were able to find the perfect vehicle at Koch. Thanks for stopping by and leaving us a review! Don't hesitate to ask if there is anything else we can do for you.

September 06, 2013

I went to KOCH Ford looking for a vehicle that was more economical on fuel than my 2013 Ford Raptor. Shelley helped me pick out the right vehicle that I needed. Thanks Shelly for the great service and al More

by Bneggers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly, Shelly Posey
Sep 06, 2013 -

Koch Ford Lincoln responded

Thanks for coming to Koch and taking the time to leave us a review. We're so glad that Shelly could help you find a new car that works better for your wallet. Enjoy!

September 06, 2013

Both Jim and Pat were very helpful,approachable and friendly.i am extremely pleased with my new f150 and would happily recommend Koch Ford to my friends and family More

by W Mcbride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Nourry. Patrick Watson, Jim Nourry
Sep 06, 2013 -

Koch Ford Lincoln responded

Thanks for coming to Koch and taking the time to leave a review. We are glad that you love your new F-150. Thanks for the kind words!

August 29, 2013

I just recently purchased Ford Fiesta from Koch Ford Lincoln. Friendliness and hospitality from the dealership to the prospective customer was very good. xx was very supportive and friendly during purch More

by mkothari2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Sep 03, 2013 -

Koch Ford Lincoln responded

Thanks for taking the time to leave us a review, mkothari2012. We're so glad you had a pleasant experience, and that Chase was able to help you with the Sync system. Enjoy your new Fiesta!

August 28, 2013

My experience at Koch Ford Lincoln has been great. From day one, the staff has provided excellent and friendly service--special mention and thanks to Jeremy Koch (Lincoln Sales) and Blair Martin (service a More

by sgyeung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Blair Martin
Sep 03, 2013 -

Koch Ford Lincoln responded

Thanks for your business and taking the time to leave us a review, sgyeung! We're so glad you had a pleasant experience working with Jeremy & Blair.

August 26, 2013

I was very satisfied with my recent used vehicle purchase from Koch Ford Lincoln. My sales associate, Jacob Chatwin, was very helpful, friendly, and knowledgeable. He was never pushy, and promptly responded More

by mrudanec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 03, 2013 -

Koch Ford Lincoln responded

Thanks for the review mrudanec - we're happy that you had a good experience with Jacob and that he was able to work with your schedule. Enjoy your new vehicle!

August 17, 2013

Shelly was very patient dealing with my wife and I on purchasing a new Ford Focus ST. We had a hard time knocking out a date to pick up the car, but Shelly waited eagerly and cooperatively for a date. Sh More

by maxpayne0369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Aug 19, 2013 -

Koch Ford Lincoln responded

Hi maxpayne0369, thanks so much for choosing Koch. We're so glad that you had a great experience and took the time to write us a review. If there's anything else we can do for you, please let us know!

August 15, 2013

Thank you to the staff at Koch Ford Lincoln for a very pleasant experience from start to finish. In particular - Brent Coutts -- we found him to be very professional, trustworthy and informative. We ne More

by katenbern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Coutts
Aug 19, 2013 -

Koch Ford Lincoln responded

Thanks for coming in to Koch, katenbern. We're so glad that you had a good visit and took the time to write us a review. Please don't hesitate to contact us if you need assistance with anything!

August 12, 2013

We came to Koch to try to find a Fusion I liked. I wanted lower km and certain other features such as heated seats etc. I told the Kyd what I wanted and the manager literally went and found me the car! I was More

by KellyDCraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyd Connick
Aug 12, 2013 -

Koch Ford Lincoln responded

Thank you Kelly for choosing our team to purchase your pre-owned Fusion! Your comments reflect our objectives as a dealership - to earn the respect and confidence of our customers so they will refer us to their family and friends. We look forward to working with you in the future! Glen Finstad Voice of the Customer

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