Koch Ford Lincoln

Car shopping can be stressful and intimidating. I had just had an accident and buying a new vehicle was a must. I knew exactly what I wanted when I stopped by Koch Ford, right down to the colour ... Shel just had an accident and buying a new vehicle was a must. I knew exactly what I wanted when I stopped by Koch Ford, right down to the colour ... Shelly and the rest of the staff did everything they could to put me in the 2014 Ford Escape that I wanted. They turned what is often a bad experience into something great! I absolutely LOVE my new Escape. Thank you, thank you, thank you!! More

After dealing with four other dealerships in the city, I finally found a reliable and enthusiastic salesman who showed respect throughout the whole process. The other Dealers were texting and/or talking on finally found a reliable and enthusiastic salesman who showed respect throughout the whole process. The other Dealers were texting and/or talking on their phones while dealing with me But xx took the time and really tried to find exactly what I was looking for. As mentioned earlier, xx takes a lot pride in his job and his main goal is to find the right vehicle fit that you want. I thought I knew exactly what I wanted walking into the Dealership but xx showed me a few exactly items and helped me find a few more things I liked and features I didn't need. I would recommend xx to any person(s) who is currently seeking to purchase and new/used vehicle! Not to mention he fought for the price I wanted and we made the deal! Don't let age fool you, this guy has the maturity level to deal with any type of person to fit their needs. Will be returning in three years to purchase another vehicle with xx! More

I have given a "great" rating because your staff were respectful of my time constraints, listened to what was important to me and did the best they could on price. The vehicle was ready when staff were respectful of my time constraints, listened to what was important to me and did the best they could on price. The vehicle was ready when promised and the leasing experience was as painless as possible given the amount of paper necessary. More

Was very easy to talk to, did't try to convince me to buy anything that i wasn't looking for. Was open to any questions and answered them clearly and honestly. Was able to work around my budget to make s buy anything that i wasn't looking for. Was open to any questions and answered them clearly and honestly. Was able to work around my budget to make sure i still got what i wanted without spending more than I planned on spending.Knew exactly what he was talking about, and not at one point during my visit did i feel like i was getting tricked or rushed into buying a vehicle. Great experience over all. More

Generally, my experience at this dealership was quite good. I was unsure if I had to get a new vehicle or not, due to an accident, and when I would get reimbursed. They were very understanding of the fac good. I was unsure if I had to get a new vehicle or not, due to an accident, and when I would get reimbursed. They were very understanding of the fact that I was just looking at the beginning. The salesman gave the information without being pushy. They were willing to work with me and my buget given that I visited the dealership a number of times. The olny reason that I gave the overall experience a good, was that there were a few hiccups along the way. One was during a test drive and the other was when my vehicle was brought in. I would still recommend this dealership. More

I had a poor experience trying to buy close to home and called Koch after some Internet research. Brent listened to me and treated me with respect. I felt he worked hard and ultimately deserved our busines called Koch after some Internet research. Brent listened to me and treated me with respect. I felt he worked hard and ultimately deserved our business. My experience thus far with Koch has been great. More

it was good. They have a really nice cappuccino machine in the lounge. Located in a convenient location. price details were explained. I am happy. in the lounge. Located in a convenient location. price details were explained. I am happy. More

Never felt so welcome in a dealership before! Everything was fast and good quality of people and vehicles! I would recommend this dealership to everyone that I know! was fast and good quality of people and vehicles! I would recommend this dealership to everyone that I know! More

Very helpful and knowledgeable service. Fully able to answer any questions and solve any problems. Went above and beyond to make the experience a great one answer any questions and solve any problems. Went above and beyond to make the experience a great one More

The process was quick and painless, they were informative and really bargained with me on the price I was set at. The car had the options I wanted right on the lot so I didn't have to wait for it to be brou and really bargained with me on the price I was set at. The car had the options I wanted right on the lot so I didn't have to wait for it to be brought in elsewhere. Car was spotless when I picked it up, very pleased. More