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Koch Ford Lincoln

Edmonton, AB

4.8
656 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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656 Reviews of Koch Ford Lincoln

October 08, 2013

Jim was very helpful in finding the exact vehicle I was looking for and worked hard to get the vehicle delivered when I needed it. I managed to get the vehicle for the price I wanted in a non pressure envi More

by Badgerking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nourry
Oct 09, 2013 -

Koch Ford Lincoln responded

Enjoy your new F-150! We're glad we made your truck shopping experience as smooth as possible. Let us know if there's anything else we can do for you!

October 07, 2013

Bought last two vehicles here. Pleasant experience, straightforward and helpful advice. Good price and all individuals are working to try and help in any way they can. Even when vehicle was delayed gav More

by doshea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2013 -

Koch Ford Lincoln responded

Thanks for taking the time to leave us a review, doshea. We're glad that we were able to help make your car buying experience as smooth as possible. Enjoy the new vehicle, and let us know if you need anything at all.

October 06, 2013

Car shopping can be stressful and intimidating. I had just had an accident and buying a new vehicle was a must. I knew exactly what I wanted when I stopped by Koch Ford, right down to the colour ... Shel More

by auntietina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Oct 07, 2013 -

Koch Ford Lincoln responded

We are so sorry that you had an accident- indeed, it can be very stressful and intimidating. We're very happy that Shelly was able to help you find the perfect vehicle. Enjoy your new Escape! Let us know if there's anything else we can do to help.

October 03, 2013

After dealing with four other dealerships in the city, I finally found a reliable and enthusiastic salesman who showed respect throughout the whole process. The other Dealers were texting and/or talking on More

by Jerronh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2013 -

Koch Ford Lincoln responded

Hi Jerronh, we're so glad you had a good experience at Koch Ford Lincoln. We take pride in taking care of our customers in every way possible. We're happy that you had a good experience with xx, and that you found exactly what you were looking for! Please don't hesitate to call on us if there is anything else we can do.

September 19, 2013

I have given a "great" rating because your staff were respectful of my time constraints, listened to what was important to me and did the best they could on price. The vehicle was ready when More

by hbolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Sep 20, 2013 -

Koch Ford Lincoln responded

We're always happy to be flexible to our customers' needs. We're so glad we could help you and make the leasing process as smooth as possible. Thanks for leaving a review, and let us know if there's anything else we can do for you!

September 16, 2013

Was very easy to talk to, did't try to convince me to buy anything that i wasn't looking for. Was open to any questions and answered them clearly and honestly. Was able to work around my budget to make s More

by gram213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xx Dhaliwal
Sep 16, 2013 -

Koch Ford Lincoln responded

Hi Gram, we're glad xx was able to help you in your car buying experience without making it too stressful! Thanks for stopping by Koch, and let us know if there's anything else you need.

September 14, 2013

Generally, my experience at this dealership was quite good. I was unsure if I had to get a new vehicle or not, due to an accident, and when I would get reimbursed. They were very understanding of the fac More

by dromanick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nourry, Chase Flatekval
Sep 16, 2013 -

Koch Ford Lincoln responded

We're so glad we were able to help you out - thanks for visiting Koch!

Sep 16, 2013 -

Koch Ford Lincoln responded

Hi dromanick, we're sorry that you had the misfortune of an accident but we're glad we were able to help you get back on the road. Thanks for choosing Koch, and please let us know if theres anything else we can do.

September 14, 2013

I had a poor experience trying to buy close to home and called Koch after some Internet research. Brent listened to me and treated me with respect. I felt he worked hard and ultimately deserved our busines More

by Tlysak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Coutts
Sep 16, 2013 -

Koch Ford Lincoln responded

We're so glad we were able to make your car shopping experience smooth and easy! Please don't hesitate if there's anything else we can do.

September 13, 2013

it was good. They have a really nice cappuccino machine in the lounge. Located in a convenient location. price details were explained. I am happy. More

by marcos_san_juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Sep 16, 2013 -

Koch Ford Lincoln responded

We're so glad we were able to help you out - come back anytime!

September 11, 2013

Never felt so welcome in a dealership before! Everything was fast and good quality of people and vehicles! I would recommend this dealership to everyone that I know! More

by Viny15
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski, Juri Rastovski
Sep 12, 2013 -

Koch Ford Lincoln responded

Hi Viny, thanks so much for choosing Koch. We're so glad you had a pleasant experience and hope to see you back soon.