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Koch Ford Lincoln

Edmonton, AB

4.8
650 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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650 Reviews of Koch Ford Lincoln

October 17, 2013

My experience with Koch Ford (my second one) was a very good one. My wife and I greatly appreciated Pawel being upfront and telling us he was new with the dealership and didnt B.S. his way through the sale More

by robert10826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hyer, Pawel Krol
Oct 18, 2013 -

Koch Ford Lincoln responded

Hi Robert, we're glad that you had a positive experience with Pawel & Chuck here at Koch. We're sorry that there were hiccups, but we'll get the ironed out soon. Please don't hesitate to let us know if there's anything else we can do for you!

October 11, 2013

Great experience with Paul and the team at the dealership ! Got me the truck I wanted and the service I was looking for. Great dealership More

by SorokinS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Leveille
Oct 15, 2013 -

Koch Ford Lincoln responded

We're so glad Paul was able to help you and that you had such a positive experience. Enjoy your new truck!

October 11, 2013

I have been driving audi, acura, honda and toyota from years and dealing with the sales person from all different companies. I have never met a better person and salesmen as Leon Reimer @ Koch Ford. He is More

by gurpreet9191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2013 -

Koch Ford Lincoln responded

We're so glad Leon could help you find the perfect vehicle.Thanks for such a great review, and we look forward to seeing you again.

October 09, 2013

Our entire visit was fabulous! The staff were very friendly, they knew what they were talking about and we weren't kept waiting! Our sales rep did everything to help us make a decision and kept what w More

by kchoboter23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Reimer
Oct 10, 2013 -

Koch Ford Lincoln responded

Thank you so much for taking the time to leave us a review - we really appreciate it. We're glad Leon was able to help you find the perfect vehicle - enjoy! Let us know if there's anything else we can do for you.

October 08, 2013

Jim was very helpful in finding the exact vehicle I was looking for and worked hard to get the vehicle delivered when I needed it. I managed to get the vehicle for the price I wanted in a non pressure envi More

by Badgerking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nourry
Oct 09, 2013 -

Koch Ford Lincoln responded

Enjoy your new F-150! We're glad we made your truck shopping experience as smooth as possible. Let us know if there's anything else we can do for you!

October 07, 2013

Bought last two vehicles here. Pleasant experience, straightforward and helpful advice. Good price and all individuals are working to try and help in any way they can. Even when vehicle was delayed gav More

by doshea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2013 -

Koch Ford Lincoln responded

Thanks for taking the time to leave us a review, doshea. We're glad that we were able to help make your car buying experience as smooth as possible. Enjoy the new vehicle, and let us know if you need anything at all.

October 06, 2013

Car shopping can be stressful and intimidating. I had just had an accident and buying a new vehicle was a must. I knew exactly what I wanted when I stopped by Koch Ford, right down to the colour ... Shel More

by auntietina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Oct 07, 2013 -

Koch Ford Lincoln responded

We are so sorry that you had an accident- indeed, it can be very stressful and intimidating. We're very happy that Shelly was able to help you find the perfect vehicle. Enjoy your new Escape! Let us know if there's anything else we can do to help.

October 03, 2013

After dealing with four other dealerships in the city, I finally found a reliable and enthusiastic salesman who showed respect throughout the whole process. The other Dealers were texting and/or talking on More

by Jerronh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2013 -

Koch Ford Lincoln responded

Hi Jerronh, we're so glad you had a good experience at Koch Ford Lincoln. We take pride in taking care of our customers in every way possible. We're happy that you had a good experience with xx, and that you found exactly what you were looking for! Please don't hesitate to call on us if there is anything else we can do.

September 19, 2013

I have given a "great" rating because your staff were respectful of my time constraints, listened to what was important to me and did the best they could on price. The vehicle was ready when More

by hbolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Sep 20, 2013 -

Koch Ford Lincoln responded

We're always happy to be flexible to our customers' needs. We're so glad we could help you and make the leasing process as smooth as possible. Thanks for leaving a review, and let us know if there's anything else we can do for you!

September 16, 2013

Was very easy to talk to, did't try to convince me to buy anything that i wasn't looking for. Was open to any questions and answered them clearly and honestly. Was able to work around my budget to make s More

by gram213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xx Dhaliwal
Sep 16, 2013 -

Koch Ford Lincoln responded

Hi Gram, we're glad xx was able to help you in your car buying experience without making it too stressful! Thanks for stopping by Koch, and let us know if there's anything else you need.