Back

Koch Ford Lincoln

Edmonton, AB

4.8
664 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

Directions

By Type

664 Reviews of Koch Ford Lincoln

December 05, 2013

I visited Koch Lincoln the end of October looking at new Lincoln SUV. Kelly greeted us and showed us the vehicles, explained features and gave us a quote. Kelly was pleasant, not rushed and answered our qu More

by em_gartner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Dakus
Dec 05, 2013 -

Koch Ford Lincoln responded

Hi Eileen, thanks so much for taking the time to leave a review about the sales experience you received at Koch Lincoln from Kelly. We're glad Kelly helped provide you with a pleasant car shopping experience! Enjoy your new Lincoln, and thanks for the recommendation!

November 28, 2013

We mainly had a very good experience with Koch when purchasing our new Lincoln MKX. The only negative was that we made the decision to purchase on a weekend and were in a hurry to get home on the Monda More

by CherylGreschner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brent Coutts
Nov 28, 2013 -

Koch Ford Lincoln responded

Hi Cheryl, thanks for taking the time to leave us a review. We're glad Brent was able to help you in the purchase of your MKX. We're very sorry the process didn't go as quickly as you'd like, but we make every effort to ensure quality alongside efficiency. Enjoy your new vehicle, and let us know if there's anything else we can do!

November 27, 2013

Excellent service and very friendly and efficient staff. The process was very smooth and I was given a very good orientation to my new vehicle More

by Koreensawatsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Coutts
Nov 28, 2013 -

Koch Ford Lincoln responded

Hi Koreen, we're so glad that Brent was able to help you with the purchase of your new vehicle. Enjoy, and let us know if there's anything else we can do for you!

November 20, 2013

Very happy with the service of Koch Ford and Leon Reimer, he was very friendly, helpful and answer all my questions, and responded to all my calls right away. I will definately be referring friends and famil More

by cturpin11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey
Nov 20, 2013 -

Koch Ford Lincoln responded

Hi Carrie, we're so glad that Leon was about to help you get into your 2014 Escape! Thanks for taking the time to leave a review and to recommend us to your friends - we really appreciate it. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

November 20, 2013

Kyd was a very informative and invested Sales person. My wife and I would recommend him and the rest of the Koch team to anyone purchasing a vehicle More

by marksellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kyd Connick, Kyd Connick
Nov 20, 2013 -

Koch Ford Lincoln responded

Hi Mark, thanks for shopping at Koch and for taking the time for leaving the review. We're so glad that Kyd was able to help you shop for a new vehicle - let us know if there's anything else we can do for you!

November 18, 2013

Great experience buying my 2013 Ford Focus from Shelly and her team. Low pressure and very friendly! Very happy with my new vehicle. Made it easy. More

by sydthekid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Nov 18, 2013 -

Koch Ford Lincoln responded

We're so glad that Shelly helped make your car-buying experience a little easier! Enjoy your new Focus, and thanks for leaving us a review!

November 18, 2013

I recently purchased Ford Fiesta from Koch Ford Lincoln. xx treated my family with great care during the whole buying process. He didn't lose patience during negotiations. He explained well all the informat More

by mkothari2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2013 -

Koch Ford Lincoln responded

We're so glad that xx was able to help you and that you had a great experience at Koch Ford Lincoln. Thanks for leaving us a review and for the reccomendation. Enjoy the Fiesta!

November 13, 2013

My experience buying the truck from Koch was excellent. The sales person was very professional and patient with me, given that sometimes I struggle with the English language and require to hear several tim More

by gpadros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAUL LEVEILLE
Nov 13, 2013 -

Koch Ford Lincoln responded

We are so happy that Paul was able to help you in your car buying experience, despite some barriers. We are always here to help! Let us know if there's anything else we can do for you. Thanks for choosing Koch and taking the time to leave us a review!

November 11, 2013

The team worked hard to find the vehicle we were looking for. Shelly was very friendly and helpful in finding the vehicle. Chuck was also very friendly and we were pleased with the negotiated price of the v More

by TheStalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Chuck Hyer, Shelly Posey
Nov 13, 2013 -

Koch Ford Lincoln responded

Hi there- we're so glad we were able to help you find the perfect vehicle to fit your needs and your wallet. Thanks for taking the time to leave us a review!

October 29, 2013

Felt very comfortable at Koch Ford. Paul made the process very comfortable, simple and made sure I had everything I needed. Rob in finance made it possible for me to get my car, Koch Ford has awesome employe More

by AngelikaMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 29, 2013 -

Koch Ford Lincoln responded

We're so glad that Paul and Rob made your experience at Koch so pleasant. Enjoy your new car, and thanks for leaving us a review!

...
63
...