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Koch Ford Lincoln

Edmonton, AB

4.8
656 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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656 Reviews of Koch Ford Lincoln

February 21, 2014

Pawel was very helpful, especially since I hadn't fully committed to the concept of buying a truck initially. He found me a lovely vehicle that ticked off all my needs and lots of wants too, and I lo More

by MerisJames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Krol
Mar 19, 2014 -

Koch Ford Lincoln responded

We are happy to hear that Pawel was able to help you make your decision easier and that you are happy with what you got! Thanks for leaving us a great review.

February 20, 2014

The service at Koch was great! Kyd was very knowledgeable and helpful. The whole process of purchasing was smooth. Walked in one day to look and drove away my new car the next! More

by jdonszelmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyd Connick
Mar 19, 2014 -

Koch Ford Lincoln responded

Happy to hear that you had a great experience with us. Congrats on your new purchase and thanks for writing a review for us!

February 14, 2014

I baught a 2014 ford escape from pawel first off let me say he is an amazing guy very friendly, caring, helpful even took a phone call from me on his cell at home once. Management great i had to wait to ge More

by Jamielm123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Chuck Hyer, Pawel Krol
Feb 17, 2014 -

Koch Ford Lincoln responded

Hey Jamie, thanks for taking the time to leave us such a great review. We're really happy Pawel was able to help you out and find the perfect vehicle, and that all the bumps got smoothed out in the end. Thanks again, and don't hesitate to let us know if there's anything else we can do for you.

February 13, 2014

Kyd was really helpful and knowledgeable , understands Kyd was really helpful and knowledgeable , understands customers needs and match it perfectly . we will highly recommend our friend and family to vi More

by kamal25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyd Connick
Feb 13, 2014 -

Koch Ford Lincoln responded

We're so happy that Kyd was able to help you find the perfect vehicle! Enjoy the new ride, and thanks for taking the time to leave us a review and recommendation.

February 11, 2014

We returned to Koch based on previous positive experiences and knowing people at the dealership we knew we could count on to look after our best interest from the initial purchase and with any fut More

by bme08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Bob Kondruk
Feb 12, 2014 -

Koch Ford Lincoln responded

Thanks for leaving a review, and especially for picking Koch once more - we love having repeat customers. We're glad the process was smooth and quick - it's something we always strive for. Enjoy your new Focus and be sure to let us know if you have any questions or comments, and thanks for the recommendation! We look forward to helping you in the future.

February 11, 2014

Very happy with our experience at Koch Ford. Zach was a great salesperson. Knowledgeable but not pushy. He answered our questions and have great suggestions. We found that they were pretty quick with a sli More

by jobenoit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Quinlan, Zach Quinlan
Feb 12, 2014 -

Koch Ford Lincoln responded

We're so glad that Zach was able to help you out while shopping for a new vehicle, and that you found the process easy and seamless - that's always our goal! Thanks for taking the time to leave us a review, and please get in touch if you have any questions or if you need help.

February 11, 2014

On my first visit Bob took the time to introduce me to the various products, outlining the options available and on what model they were attached to. He did not push, (pressure) us into anything. He gav More

by hiflyte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Kondruk
Feb 12, 2014 -

Koch Ford Lincoln responded

Thanks for taking the time to come by our DealerRater page to leave us this great review. We're so glad that Bob was able to help you find a great car (we love the Focus!) and that Rob ensured smooth sailing with the finance side. We look forward to seeing you again - let us know if there's anything else we can help you with!

February 08, 2014

My son had been in to see Shelly and was very pleased with the service she provided when he bought his F 350. Therefore,when we looked to replace our trucks, he recommend that we also go see Shelly and More

by Farlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hyer, Shelly Posey
Feb 10, 2014 -

Koch Ford Lincoln responded

Thanks for taking the time to stop and leave us a review Farlie - we're glad that your son had such a great experience with Koch that he brought you in! We love that your love of Fords span from generation to generation, just like ours! Thanks for your business, and we promise to wow you with our customer service again once you're in for maintenance. Enjoy the new trucks!

Mar 19, 2014 -

Koch Ford Lincoln responded

Thank you so much for your review and being so specific about what made your experience so awesome. We're happy to hear that everything went smoothly and look forward to being your dealership of choice in the future!

January 30, 2014

Great experience overall, very professional ,not the usual average salesman I interact the last 2 weeks looking for a vehicle.Kyd is a great guy,helped me to choose,find and finance my new Lincoln MKX. More

by talabadan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kyd connick, Kyd Connick
Feb 03, 2014 -

Koch Ford Lincoln responded

Thanks for stopping by our page and leaving us a great review Tatiana. We're glad Kyd was able to help you out and find you the perfect MKX. We really appreciate the review and the recommendation! Please don't hesitate if there's anything else we can do for you.

January 25, 2014

Shelly was awesome! She was very helpful...even picked us up the day our New car was ready! We highly recommend Koch Ford and look forward To dealing with them in the future! Thanks again!!! More

by Melissa26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Jan 27, 2014 -

Koch Ford Lincoln responded

Hi Melissa, thanks for taking the time to leave us a review - we're glad you had such a great experience with Shelly! Let us know whenever there's something we can do for you.

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