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Koch Ford Lincoln

Edmonton, AB

4.8
651 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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651 Reviews of Koch Ford Lincoln

March 27, 2015

My New MKZ Tom Vanderweide did a great job finding me the MKZ I wanted with the options I wanted and didn't want . they gave me a fair trade on my old MKZ , I am More

by Wesley B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vanderweide, Patrick Watson
Mar 30, 2015 -

Koch Ford Lincoln responded

Thank you Wesley, Tom is all about customer satisfaction, he represents the simple, honest and hassle free experience we strive for each day at Koch Lincoln. During your service visits, we know you will love our Lincoln Lounge. Once again Wesley, thank you for your feedback, it will help improve the quality of care you receive at our dealership.

March 21, 2015

Best vehicle buying ecperience We live in Valleyview and have bought my last 3 vehicle from Koch with the help of Brad .. He is the most straight up sales person I have had the plea More

by Rgrombach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burgeson
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Mr. Grombach! Thank you for purchasing your vehicles at Koch! Your consistent business, lets us know our approach to service is working! Brad represents the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you receive at our dealership. We will see you soon!

March 17, 2015

"New Vehicle Purchase(s)" Juri Rastovski is an excellent Fleet Commercial Sales Account Manager. He listened to us, quoted what we needed and was successful because he didn't w More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Randy! Juri is one of our best, we are glad to have him at our dealership! He represents the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you and others receive at our dealership.

March 13, 2015

New vehicle purchase Purchased new F150. Sales started with Mirza Ratansi who introduced me to Shelly Posey who then introduced me to Daryl Brouse. Shelly introduced me to More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Darryl Brouse, Mirza Ratansi, Patrick Watson
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Chris! Darryl, Shelly, Mirza and Patrick are some of our best team members at Koch! They represent the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you and others receive at our dealership. We will share your feedback with Mirza!

February 28, 2015

Thank you very much for the service. Shelly and Gary were very helpful. Patrick helped considerably in the financing of the car. It was a great experience. More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hill, Shelly Posey, Patrick Watson
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Elaine! We are glad Shelly, Gary and Patrick could help you get the best possible experience. They represent the simple, honest and hassle free experience we strive for each day at Koch. Thank you for your feedback, it will help improve the quality of care you and others receive at our dealership.

February 20, 2015

Purchased new vehicle Awesome experience consistent with my previous purchase and service on my previous vehicle. The Ford employees who assisted with this purchase made m More

by Susan D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley (Finance), Shelly Posey, Mirza Ratansi
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Susan! We are happy you returned to Koch for your new vehicle!. It's good to see that Shelly and Mirza could help you get the best possible experience. They represent the simple, honest and hassle free experience! Thanks for sharing you feedback, we will keep delivering an awesome experience!

February 20, 2015

It was good Had a good experience when buying a little pushy to get my into it and they took my old exhaust and kinda wanted it for my new truck More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Kyd Connick
Mar 30, 2015 -

Koch Ford Lincoln responded

Hi Mikey! We are glad Shelly and Kyd could help you. They represent the simple, honest and hassle free experience we strive for each day at Koch! We will share your feedback with our team! Thanks Mikey!

February 19, 2015

I purchased a truck from Koch Ford I felt comfortable dealing with Shelly, she didn't have any problem to go outside (even the weather was way below zero) and show me several trucks (it More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Feb 19, 2015 -

Koch Ford Lincoln responded

We are glad that Shelly could help you, even in below zero weather. We do our best to go above and beyond with our customers, and we are glad Shelly expressed our passion with customer service! Please feel free to ask for Shelly when you come in next – it would be her pleasure to meet you and thank you again in person. From all of us at Koch Ford Lincoln, thank you!

February 19, 2015

good experience at Ford people are nice there, help me a lot.The price is ok. I like this brand is that the reputation, service quality .I had some experience with other ford More

by PING GAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hill, Shelly Posey, Kelly Dakus
Feb 19, 2015 -

Koch Ford Lincoln responded

Hey Ping! Thank you for sharing your experience! We take pride in having the best vehicles at the best prices. We are happy that we could help you with your new ford! From all of us at Koch Ford Lincoln, Thank you!

February 18, 2015

New Expedition I very muich enjoyed my experience and purchase from Koch. Tim and his team were very helpful from order day to delivery date. They maintained great c More

by MNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Heinze
Feb 19, 2015 -

Koch Ford Lincoln responded

We are very please you enjoyed your experience with Koch. Tim and his team love their customers and do their best to go above and beyond! From everyone at Koch Ford Lincoln, thank you for sharing your experience!

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