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Koch Ford Lincoln

Edmonton, AB

4.8
651 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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651 Reviews of Koch Ford Lincoln

May 07, 2015

Always a Pleasure! I have always had a great experience dealing with Tim Heinze from Koch Ford. We have bought 5 vehicles from him so far and he always manages to make i More

by Jordan Gogal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Heinze
May 12, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Lincoln. We strive for a simple, honest and carefree experience, so it is rewarding to hear that Tim could helped you. We are glad he helped you make the right decision. We hope you are enjoying your new vehicle! We will let Tim know about your feedback!

April 28, 2015

Helpfull, Friendly and Enjoyable We walked in the show room just to look, as we have bought other cars there and spotted the lincoln. When Tom came to help us, with his Fiendly smile More

by phyllis26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vanderweide
May 12, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Lincoln. We strive for a simple, honest and carefree experience, so it is rewarding to hear that Tom could helped you. I am glad they helped you make a great decision. We hope you are enjoying our new vehicle!

April 24, 2015

Setting the standard My experience with this dealership proves to me that people in the auto sales industry still care. From the up front, honest and caring sales person I More

by Mhodder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Darryl Brouse
May 12, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Lincoln. We strive for a simple, honest and carefree experience, so it is rewarding to hear that Darryl and Shelly could helped you. I am glad they helped you make a great decision. We hope you are enjoying our new vehicle!

April 21, 2015

New MKZ Purchase Kelly our salesman was fantastic. He suggested we take the car for a date night, well we did and the next day the car was ours! Great benefit More

by Sunny Edmonton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Dakus
Apr 23, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Lincoln. We strive for a simple, honest and carefree experience, so it is rewarding to hear that Kelly could helped you. The Lincoln date night is a great resource we offer, I am glad that it help you make a solid decision. We hope you are enjoying our new Lincoln!

April 10, 2015

New Vehicle Purchase I had a very positive experience purchasing my new vehicle at Koch. All the staff I dealt with there worked very hard to find the right vehicle for m More

by Jane M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Apr 23, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. We strive for a simple, honest and carefree experience, so it is rewarding to hear that Shelly could helped you.

April 09, 2015

Excellent Service and Friendly Staffs I purchased a 2015 Ford F150, they did so much to make our truck the way we wanted. Would definitely come back again and already recommended to our fr More

by Yappo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Apr 09, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. We strive for a simple, honest and carefree experience, so it is rewarding to hear that Shelly could helped you. Enjoy you F150, truly one of the best trucks on the market...great choice!

April 09, 2015

amazing they were so nice in trying to get us in the vehicle we would like and could afford. absolutley amazing and so far the best experience buying a new v More

by nate11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Darryl Brouse
Apr 09, 2015 -

Koch Ford Lincoln responded

Hey Nate! Wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Please feel free to ask for Darryl or Shelly when you come in next – it would be their pleasure to thank you again in person.

April 06, 2015

Another succesful purchase. I have known and dealt with the Koch Family since 1991 and in that time I have bought or leased 21 vehicles from them. I've had every comfort in refe More

by Ian M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Watson
Apr 09, 2015 -

Koch Ford Lincoln responded

I wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that Tom helped you with a simple, hassle free experience. Thank you for staying with us all these years, we truly appreciate it!

April 06, 2015

Superior customer service. I purchased a 2011 Lincoln MKX. I love my vehicle. I have had absolutely no issues at all with it. I always bring my vehicle in for oil changes and an More

by Valbodnar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Huff, Blair Martin
Apr 09, 2015 -

Koch Ford Lincoln responded

I wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion, along with Blair is great customer service, so it is rewarding to hear that our service helped you. Please feel free to ask for Blair when you come in next – it would be his pleasure to thank you again in person. In the meantime, please let me know if you have any suggestions for us to improve our service. Thank you!

April 06, 2015

Great service The staff were friendly, knowledgeable and very helpful. The vehicle model and price were as advertised unlike some dealers I went to. I would recomme More

by Dal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacinda Beckham, Jayme Fritz
Apr 09, 2015 -

Koch Ford Lincoln responded

Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear about your experience!

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