Koch Ford Lincoln

What the car buying experience should be I contacted Koch when i learned that I needed to replace my work truck due to an expensive repair. I was in a bind and needed help. I'm from Calgary a I contacted Koch when i learned that I needed to replace my work truck due to an expensive repair. I was in a bind and needed help. I'm from Calgary and the dealerships I dealt with here all wanted to take advantage of my situation. So I looked outside the city and reached out to the team at Koch. Jayme and Rob went out of there way to find me the vehicle that I needed at the price I needed (significantly less than the quotes from the Calgary dealers). They also got me $1000 more on my trade in than any of the Calgary dealers were offering. The service and attention I received at Koch far exceeded my expectations and past experiences. If you are in the market for a Ford in Alberta these are the guys to see. My sincerest Thanks. More

New Lincoln MKX and F350 Maitenanace Service Recently my wife and I purchased a 2015 Lincoln MKX from Koch LIncoln. The experience was a fantastic one. Dealt with Tom Vandeweide who was a wealth Recently my wife and I purchased a 2015 Lincoln MKX from Koch LIncoln. The experience was a fantastic one. Dealt with Tom Vandeweide who was a wealth of knowledge when asking questions. Always had an answer to the questions when asked. Never once had the feeling like we were just another sale as We were treated fantastically from the moment we started looking. Over the course of the purchase all our inquiries were treated promptly and professionally. When it came to the logistical side of things Patrick was also very easy to work with and also had answers to all of our questions. Overall the experience was great. Although this was our first purchase from Koch I've been bringing my truck there for regular maintenance for about seven years now and since then I've always been treated great. Mirza and Blair have been wonderful to deal with and have always properly advised me of the things that have had to get serviced right away and have told me when things can wait. Never any pressure to get things done when it isn't required. Again, always a great experience when it comes to the service dept. Overall it has been a pleasure dealing with all at Koch Ford/Lincoln. More

Friendly Service and Excellent Knowledge Mirza in service was absolutely amazing! He was very helpful, and extremely informative. He went above and beyond to answer all of my questions and e Mirza in service was absolutely amazing! He was very helpful, and extremely informative. He went above and beyond to answer all of my questions and explained in great detail all of the features, products and options being offered. Mirza definitely has a passion for automotives, and it clearly shows when dealing with him. He is a credit to that organization, and he is the sole reason I opted to go with the full vehicle maintenance package. I look forward to dealing with Mirza at my next scheduled service. Shelley in sales was nice. She was friendly and easy to deal with. Kyd in sales was well informed, and helpful. The finance person I dealt with would definitely benefit by being more organized, but the gentleman I worked was friendly and a delight to talk to. Overall, this dealership was friendly, easy to work with, and delivered as advertised. I highly recommend Koch Ford. More

Easy and no pressure buying experience After searching for a new vehicle online, I had read positive reviews of Koch. After sending a request online for a price on a new Escape I received After searching for a new vehicle online, I had read positive reviews of Koch. After sending a request online for a price on a new Escape I received a response back within a few hours with contact info, pricing and sticker for a vehicle that was on the lot that met the request, as well as an explanation of what the breakdown of the price entailed. I then received another email from another member of the team to ensure I was looked after. After getting in touch, I was able to find a model that met my needs, without any pressure to make a decision. Info was provided in a timely manner and the conversations were always very professional. I am happy with experience I had and would recommend others to this dealership. More

It was the easiest and most enjoyable car buying experience! Dealing with Koch Ford Lincoln was the easiest and most enjoyable car buying experience. There were no games, no hassle, no bull. It was straight talk Dealing with Koch Ford Lincoln was the easiest and most enjoyable car buying experience. There were no games, no hassle, no bull. It was straight talk. Tim and his team were a breeze to deal with. My questions were immediately answered. They took care of me like I was family. I would highly recommend Koch Ford. More

I was treated very well I have not driven the vehicle much yet. I only have approx. 1000 km on it. When i do drive it more and have any questions then i can comment about ho I have not driven the vehicle much yet. I only have approx. 1000 km on it. When i do drive it more and have any questions then i can comment about how my questions were handled. More

Above and Beyond Expectations This was my first factory ordered vehicle and I was a little apprehensive about the process. The staff at Koch may the experience the best car buying This was my first factory ordered vehicle and I was a little apprehensive about the process. The staff at Koch may the experience the best car buying experience I have ever had. They walked me through building my vehicle to the exact specifications for my needs. When the vehicle arrived the walk through was very informative and professional. As was the follow up to ensure that the vehicle met my expectations. I was very impressed and would highly recommend Koch to anyone looking to purchase a Ford or Lincoln Product. More

Uberdealer!! Service, service and service!! From Chase our amazing salesman to Shelly to Dwight Kurtz and finally Dwayne Koch the operative words are servixe with Service, service and service!! From Chase our amazing salesman to Shelly to Dwight Kurtz and finally Dwayne Koch the operative words are servixe with sincerity! Just picked up my custom F350 dually and it is perfect! Second vehicle I have bought here in 21 months! My daughter and son- in-law bought their Escape there last week. It is evident that this is a company that views staff and customers as family. Cannot say enough, except this is the place to buy the best vehicles available!! More

New car purchase My wife and I went in looking for one vehicle and because it didn't suit us, Tom helped us find the right vehicle for size and comfort. Instead of f My wife and I went in looking for one vehicle and because it didn't suit us, Tom helped us find the right vehicle for size and comfort. Instead of feeling pressured into buying something that wasn't right for us, Tom acted like a tailor who costumed tailored the right vehicle for us. Now that we have it, we are completely satisfied. More

Great Experience, Loved Tim! I had a great experience, dealing with Tim Heinze. Absolutely, honest & forthright. He even helped me avoid the wrong vehicle for my purpose, and I I had a great experience, dealing with Tim Heinze. Absolutely, honest & forthright. He even helped me avoid the wrong vehicle for my purpose, and I couldn't be happier. Once the vehicle arrived he helped orchestrate a few add-ons, which made the entire experience seamless. More