Koch Ford Lincoln

We/I were very well assisted and welcomed. First we keep in touch with the staff at this Koch location, Shelly Posey and Brad Burgeson. Second when we did decide to move up to a new vehicle She First we keep in touch with the staff at this Koch location, Shelly Posey and Brad Burgeson. Second when we did decide to move up to a new vehicle Shelly asked numerous questions - the what's and the when. If Shelly wasn't able to answer some questions Brad could or would find out. To us it was very professional. Also when Shelly was out we met Desiree Reid. Desiree was very detailed in her knowledge when I picked up the car. More

Personal service The service we received from Tim Heinze in the leasing dept is always friendly and helpful as always.I have recommended friends and business associate The service we received from Tim Heinze in the leasing dept is always friendly and helpful as always.I have recommended friends and business associates to Koch as a result of the service we receive More

Excellent Buying Experience Excellent experience - I contacted Jayme with a list of features and target price and he worked diligently to find me a suitable vehicle on a very sho Excellent experience - I contacted Jayme with a list of features and target price and he worked diligently to find me a suitable vehicle on a very short time frame. The dealership was very hospitable on the day I finalized the purchase. Many thanks to Jayme, Shelley & Service for installing some options on short notice! More

Great objective sales experience from Jayme - nice demeanour Very good experience - not pushy - consultative and followed up based on my needs and the options I needed and outlined. Helped me out by providing me Very good experience - not pushy - consultative and followed up based on my needs and the options I needed and outlined. Helped me out by providing me a vehicle to take home when my Suburban wouldn't start. More

Great Buying Experience Excellent, low pressure, car buying experience. We knew what type of vehicle that we wanted, but were not sure which options or packages. After going Excellent, low pressure, car buying experience. We knew what type of vehicle that we wanted, but were not sure which options or packages. After going through a few different vehicles, we knew what we wanted. Jayme was very patient - gave us plenty of time to look, and go through the vehicles until we had the one that we wanted. More

Efficient and Personalized Service All aspects of purchasing my new vehicle added up to a most pleasant experience. After researching online the car I wanted, I contacted Koch and the All aspects of purchasing my new vehicle added up to a most pleasant experience. After researching online the car I wanted, I contacted Koch and the purchase was handled in a very efficient, competent, friendly, and helping manner. I am completely happy with all aspects of my dealings and plan to by my next vehicle from Koch. My special thanks and appreciation to Kyd, and sincere thank you to Tom Vanderweide and Shelly.Connick. More

Picture Perfect Purchase Our experience at Koch not only met BUT exceeded our expectations. My husband and I were looking to purchase our very first new vehicle (and we DID! Our experience at Koch not only met BUT exceeded our expectations. My husband and I were looking to purchase our very first new vehicle (and we DID! 2016 Ford Expedition Max Limited), we knew what we wanted but were apprehensive because of the dreaded 'car salesman' experiences we had encountered before. Let me assure you, this will NOT happen at this dealership. Brad and Shelly went out of their way to make our buying experience smooth and effortless. We were treated more like family than customers. Not only did we get the vehicle we wanted at a fantastic price we took advantage of their extended warranty program or as I like to call it the 'piece of mind guarantee'. We look forward to many years of great service with Koch and will continue to recommend this dealership to everyone we talk to. Thanks again for going above and beyond. More

Fantastic experience Shelley made the entire experience truly amazing. Easy to talk to and really listened to what I wanted. Dealing with Shelley was like dealing with a f Shelley made the entire experience truly amazing. Easy to talk to and really listened to what I wanted. Dealing with Shelley was like dealing with a friend, really worked to give you the best deal for the customer not the dealership. Will highly recommend Koch and Shelley in the future. Thanks again for the wonderful experience. More

Ford Escape I was looking for a Ford Escape that fitted my budget. The staff went above and beyond to find the right vehicle. Brittany Augusto kept me informed al I was looking for a Ford Escape that fitted my budget. The staff went above and beyond to find the right vehicle. Brittany Augusto kept me informed all through the process and I am now the proud owner of a great Ford Escape. Fantastic service with a personal touch. More

Purchase of new F150 2016 Our son Andrew Friesen recommended us to your dealership. Andrew started to review deals offered in purchasing through you. After going through S Our son Andrew Friesen recommended us to your dealership. Andrew started to review deals offered in purchasing through you. After going through Shelly Posey and her manager we purchased a 2016 F150 through Kosh Ford. We are very pleased. Doug Friesen More