Koch Ford Lincoln

Amazing, straight forward and no gimmicks! We went to many dealerships around the city and heard all the sales pitches, stories and gimmicks with high pressure tactics, and just popped into Koc We went to many dealerships around the city and heard all the sales pitches, stories and gimmicks with high pressure tactics, and just popped into Koch last minute, and were unexpectedly surprised by the inventory, knowledge and no b.s. of the staff there. It was a breath of fresh air after the other experiences we had recently had with used car salesmen or dealerships being uninterested in helping us, when they found out we didn't want a new vehicle . Lucky for us, we got a beautiful Explorer (loaded almost mint) for a fabulous price and the negotiations were pleasant and we felt valued. Ron was so straight forward and agreeable, without any pressure to "hurry and buy it now, because there are other people looking at it"....we drove it home within 24 hrs of making the offer! We are thrilled with our purchase and would tell anyone looking for a vehicle to go to the team at Koch - ask for Ron!!! More

Excellent dealership in all areas. Our experience with the purchase was very pleasant and we are happy with all the team at Koch that assisted us. We dealt with Desiree and Brad in Sale Our experience with the purchase was very pleasant and we are happy with all the team at Koch that assisted us. We dealt with Desiree and Brad in Sales. Since driving away Desiree has been very helpful with our questions and assisted us in getting us in quickly in service with a soon to be flat tire that had picked up a nail. We have purchased winter tires since then and the service and installation was great. Thank you Sarah for your help. More

Awsome If you want honesty an great service choose Koch ford and ask for Shelly posey. She goes the extra mile. This dealership is very friendly an honest. I If you want honesty an great service choose Koch ford and ask for Shelly posey. She goes the extra mile. This dealership is very friendly an honest. I even went back for floor mats an Shelly made sure I got the best price for them . Thx again. More

First Class Recently I was visiting my son in Edmonton and had the navigation screen on my 2015 Lincoln MKZ suddenly quit operating. As we were planning to leave Recently I was visiting my son in Edmonton and had the navigation screen on my 2015 Lincoln MKZ suddenly quit operating. As we were planning to leave for Montana the next day, the odds did not look good in our favour. I called the Koch service department and spoke with Terry who told me if I could get to the dealership and leave the car with him for the day, they would try to get me back on track. From the time I entered the dealership, Mitch and Blair, the service advisors made me feel extra special as if I was the only customer that needed attention that day. I was in immediately and then outfitted with a vehicle to drive while my Lincoln was being serviced. The car was fixed by 2:00PM and our vacation continued as if nothing had happened. The entire staff at Koch should be commended for the service they provide to their customers. First Class all of the way. Vince T. -Winnipeg More

I got great service when buying my new car. Shelly Posey was extremely helpful and went above and be on in getting my first ever new Mustang ready for delivery. Brad Burgeson was very helpful in Shelly Posey was extremely helpful and went above and be on in getting my first ever new Mustang ready for delivery. Brad Burgeson was very helpful in making my experience the best. Patrick Watson put together great maintenance program the will keep my 2017 Mustang running at it's best for years to come. Daryl Barington was my first contact and was very helpful in the earlier stages of ordering my car. He kept me posted on the progress on the factory order. in all an awesome team. More

No nonsense We were happy with the level of service and we named our limit in price and they worked hard to find a great fit. Not five stars only because there w We were happy with the level of service and we named our limit in price and they worked hard to find a great fit. Not five stars only because there were not enough finance people working and we waited quite a while, but they did spoil us with food, snacks, hot or cold drinks, and a comfortable place to sit. If I could I would go 4 1/2 stars! More

Best deal I've had Yuchen was friendly and respectful throughout our entire meeting and went out of his way to get us the best deal. I wasn't pressured to make a deal on Yuchen was friendly and respectful throughout our entire meeting and went out of his way to get us the best deal. I wasn't pressured to make a deal on the spot and was even given the opportunity to think about the deal despite the extreme discount. I would highly recommend this place and Yuchen. More

Great experience This is the first time I've purchased a vehicle and drove away from the dealership without feeling uneasy. Jayme was forthright from start to end. H This is the first time I've purchased a vehicle and drove away from the dealership without feeling uneasy. Jayme was forthright from start to end. He and everyone else I came into contact with made me feel that I've finally bought a vehicle from a dealership that actually does care about customer service. More

Great Service Wonderful experience. Our second car purchased from Koch Ford. They listened to our needs and found something to fit for us. Had a bit of trouble w Wonderful experience. Our second car purchased from Koch Ford. They listened to our needs and found something to fit for us. Had a bit of trouble with Ford Credit but it has now been resolved. More

Painless experience I've been to many dealerships over the years. AND I would say by far Koch is one of the better dealerships to deal with. I don't like being pressure I've been to many dealerships over the years. AND I would say by far Koch is one of the better dealerships to deal with. I don't like being pressured. Desiree by far is one of the best sales people I've dealt with. She's full of knowledge. I'd recommend my friends to her in a heartbeat. More