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Koch Ford Lincoln

Edmonton, AB

4.8
652 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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652 Reviews of Koch Ford Lincoln

November 24, 2017

Best Upgrade in an Escape Vehicle I upgraded my 2013 Escape for a 2017 Escape and I a very happy with my purchase from Koch Ford Lincoln. Mike Zwann helped me with selecting the perfec More

by MacNificentFitness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zwann
Nov 25, 2017 -

Koch Ford Lincoln responded

Hi Mac. Thank you for your feedback. I'm glad Mike was able to help you pick an Escape you're happy with! I'll make sure to let him know.

November 23, 2017

Selecting the right vehicle for our family We knew it was time for a new vehicle but we were not sure what we wanted. We keep our vehicles for at least 10 years, so when we buy a new one, we wa More

by Shelly Stevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIke Zwann
Nov 25, 2017 -

Koch Ford Lincoln responded

Hi, Shelly. Thank you for your feedback. I'm glad to hear Mike was able to help you pick out the best vehicle option for your family! I'll make sure to let him know.

November 21, 2017

Recent purchase of our 2017 Escape This is the first time that I have had to go and purchase a vehicle without my husband as he is now in a wheelchair.and I was very nervous about this. More

by Barb2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Brittany Augusto, Pedro Mil-Homens
Nov 21, 2017 -

Koch Ford Lincoln responded

Hi, Barb! Thank you for the feedback. I'm glad to hear Britanny, Pedro and Dax were able to help you and your husband with buying a vehicle. I'll make sure to let them know of your kudos.

October 26, 2017

Overbooked and Underdelivered When buying the Lincon MKX i was so excited for my 200k bumper to bumper warranty package. Every oil change i was to be given a Lincoln Loner Vehcile More

by Leanne Kjenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
October 20, 2017

Best Sales and Service Ever. We went to Koch to look for a used truck in 2015. We decided to look at new and were offered an amazing deal. We took it and bought a new diesel. The More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Harychan and Erin - whose last name we don't know!, Jeremy Koch, Shelly Posey, Brent Fullerton, Krissy Phillip
Oct 20, 2017 -

Koch Ford Lincoln responded

Hey, Teresa! Thank you for the feedback as we always value customer's experience. I'm glad our team was able to provide you with a truck you're happy with! I will let everyone know of your kudos. Hope to do business with you again.

October 12, 2017

Friendly and helpful staff All staff were very friendly. No one pressured you into buying a vehicle. They were very eager to make sure all questions were fully offered. They als More

by Stal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Augusto
Oct 12, 2017 -

Koch Ford Lincoln responded

Hey, Stal! I'm glad Brittany and the team were able to help you purchasing a car you're happy with. I'll make sure to pass on your great feedback!

September 15, 2017

Above and beyond service! Twice now I have brought my Lincoln to Blair Martin to fix problems that the "other" Lincoln dealer could not. Not only did Kosh succeed where the oth More

by Customer4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Martin
Sep 15, 2017 -

Koch Ford Lincoln responded

Hey! Thank you for your awesome feedback. I'm glad Blair was able to provide you with services you need for your Lincoln! We would sure treasure having you a customer for life.

August 25, 2017

Professional, reliable, friendly, great service I’ve been a Koch client for over 25 years, and I cannot recall being dissatisfied with the service just once! In the service department, I must commen More

by pjd49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Martin, Mitchell Kolesnikoff
Aug 25, 2017 -

Koch Ford Lincoln responded

Thanks for the great feedback! We always value customer loyalty and we strive to make your experience better than the last. I will let Mitch and Blair know of your commendation!

August 07, 2017

Great Service, Excellent technical advice Hello. I recently came to Koch to service my 2006 Mustang that I purchased from you new. Koch has been the only service people to work on my car and i More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kolesnikoff
Aug 16, 2017 -

Koch Ford Lincoln responded

Hi, George! Thank you for the honest feedback. Glad to hear your 2006 Mustang has been taken good care of. Our service team is always happy to help and I'll let them know of your great review.

August 03, 2017

Good, fast, reliable I recently bought a used car from here. The salespeople I dealt with (specifically Brittany, and also Andre) were both pleasant and helpful, and didn' More

by matthewalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Brittany Augusto, Andre Jespersen
Aug 16, 2017 -

Koch Ford Lincoln responded

Hi, Matthew! Glad to hear your experience with Britanny and Andre has been stellar, I'll make sure to let them know! We are looking forward to doing business with you again.

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