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Koch Ford Lincoln

Edmonton, AB

4.8
652 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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652 Reviews of Koch Ford Lincoln

January 08, 2018

Best customer service I had gone through a broker, he sent me into Koch Ford. Immediately the General Manager Brent and Sales Representative Shelly were incredibly informat More

by Julie Armbruster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Brent Fullerton
Jan 12, 2018 -

Koch Ford Lincoln responded

Hi Julia! Thank you for the feedback. I'm glad to hear, Shelly, Brent, and Terence were able to help you with a vehicle you're truly happy with. I'll make sure to let them know.

January 04, 2018

Our new Explorer Nick Ellery did a great job with the purchase of our Explorer, being it was done mostly by phone and email also texting. We would recommend Nick to a More

by buggykim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence in finance didn't catch his last name., Nick Ellery
Jan 12, 2018 -

Koch Ford Lincoln responded

Hi! Thank you for the feedback. I'm glad to hear Nick and Terence were able to help you to find your Explorer you're happy with! I'll make sure to let them know.

December 15, 2017

Overall a good buy. Big shout out to Shelly posey as she went above and beyond expectations in finding the specific make of vehicle I wanted. Would definitely recommend h More

by James g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey
Dec 30, 2017 -

Koch Ford Lincoln responded

Hi James! Thank you for the feedback, I'm glad to hear Jeremy and Shelly were able to help you purchase a vehicle you're happy with! I'll make sure to let them know.

December 15, 2017

huge shout out to Shelly posey Shelly was amazing and was able to get me into a new truck with no hassle and all the options I needed very happy with Shelly and her hard work ! Than More

by ddarby12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Dec 30, 2017 -

Koch Ford Lincoln responded

Thank you for the feedback. I'm glad Shelly was able to hep you pick out a truck you're happy with. I'll make sure to let her know of your awesome review.

December 07, 2017

My new Ford be Nick ellery from Koch ford did an amazing job helping me find a new car. There was no time wasting or having me look at units I did not want. I had t More

by Skribeone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kolesnikoff, Nick Ellery
Dec 07, 2017 -

Koch Ford Lincoln responded

Hi, Matt! Thanks for the review. I'm glad Nick was able to help you pick out the car you're happy with! I'll make sure to pass it on.

December 06, 2017

Excellent buying experience Thanks to Koch Ford Lincoln for a great experience when purchasing our car. Their communication is excellent from start to end. Mike takes the time to More

by JSookdeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sirman
Dec 06, 2017 -

Koch Ford Lincoln responded

Hi, Jsook! Thank you for the awesome review. I'm glad to hear Mike was able to help you purchase a vehicle that you're satisfied with. I'll make sure to let him know.

November 28, 2017

Very Satisifed I would highly recommend Koch and there staff. I got an exceptional deal and they took very good care of me. Highly reccomend if your in the market More

by Churchill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey, Dax Stuckey
Nov 28, 2017 -

Koch Ford Lincoln responded

Hi Brian! Thank you for the feedback. I'm glad to hear our sales team was able to get you a great deal. I'll make sure to let them know.

November 27, 2017

Great Experience with Mike Mike Zwaan is who my wife and I dealt with on our new 2017 F150. We had a pretty clear indication of what we we're looking for in a truck, and Mike he More

by Thomas.H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zwaan
Nov 27, 2017 -

Koch Ford Lincoln responded

Hi, Thomas. Thanks for the review. I'm glad to hear Mike was able to help you pick out a truck you're happy with! I'll pass along your awesome feedback.

November 24, 2017

Great sales Mike Zwaan was the rep I worked with on my new 2017 F150. He worked with me to find the perfect truck and for a fantastic price - he's an honest strai More

by corgie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zwaan, Community Manager
Nov 25, 2017 -

Koch Ford Lincoln responded

Hi! Thank you for your feedback. At Koch, we pride ourselves on being honest and transparent. I'm glad Mike was able to help you pick an F-150! I'll make sure to let him know.

November 24, 2017

Excellent Service all around A fantastic experience from start to finish. Would highly recommend Koch Lincoln if your in the market for a new luxury vehicle. Would highly recommen More

by Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax, Beau, Kelly Dakus, Brent Fullerton
Nov 25, 2017 -

Koch Ford Lincoln responded

Hi, Lucas. Thank you for your feedback. I'm glad our Lincoln sales team was able to help you pick out your new vehicle! I'll make sure to let them know.

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