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Koch Ford Lincoln

Edmonton, AB

4.8
652 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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652 Reviews of Koch Ford Lincoln

March 13, 2018

Great Expierence My experience at Koch Ford was a 5 star rating, made buying a vehicle a pleasant endeavor. The staff at Koch, from the Internet Sales Manager Brenna More

by Terry Fermaniuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Haycock, Brent Fullerton
Mar 15, 2018 -

Koch Ford Lincoln responded

Hi, Terry! I'm glad to hear Brennan and Brent were able to help you out with a vehicle you're satisfied with. I'd make sure to let them know.

March 02, 2018

Fantastic Shelly was fantastic to work with and went out of her way to help me get what I wanted and Erin in finance went above and beyond to get the finance I More

by Margaret E Rac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Mar 08, 2018 -

Koch Ford Lincoln responded

Hi, Margaret! Thank you for the feedback. I'm glad Shelly was able to help you out with a car and a deal you're truly satisfied with! I'd make sure to let them know.

February 28, 2018

Truely Exceptional Customer Serivce I chose to purchase my new vehicle from Koch over other, must closer dealerships because of the outstanding level of customer service I have received More

by Customer4Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Green, Blar Oniel, Dwight Kurtz, Terence Harychan, Nick Ellery
Mar 16, 2018 -

Koch Ford Lincoln responded

Hi! Thank you for your feedback. I'm glad our team was able to help you out with your vehicle I'd make sure to let them know.

February 24, 2018

Top noch service I had a great experience working with Shelly. No pressure, just good information about the car I was looking at and comparisons with other cars. Dax More

by Justin Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Dax Stuckey
Feb 26, 2018 -

Koch Ford Lincoln responded

HI. Justin! Thank you for your feedback. I'm glad Shelly and Dax were able to help you find the perfect vehicle to your satisfaction! I'd make sure to let them know.

February 23, 2018

Always have had great service Mitchell is a pleasant and conscientious service rep. He always makes an extra effort to solve any problems that I may have had. and he has always de More

by hiflyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kolesnikoff
Feb 26, 2018 -

Koch Ford Lincoln responded

Hi, Bob! Thank you for the feedback. I'm glad Mitchell was able to help you out with your vehicle. I'd make sure to let him know and it's always a pleasure doing business with you.

February 15, 2018

Amazing Shelly Posey was amazing! Highly recommend Koch Ford Lincoln answered all our questions made us feel important. Definitely went above and beyond! Orig More

by Kbpoole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Feb 26, 2018 -

Koch Ford Lincoln responded

Hi, Kb! Thank you for your feedback. I'm glad Shelly was able to answer your concerns and helped you out with a deal you're satisfied with! I'll make sure to let her know.

February 12, 2018

Great help Due to credit issues I couldn’t buy a used vehicle. But they found me a new vehicle with everything I wanted for almost the same price. I was very hap More

by Matt M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey, Dax Stuckey
Feb 12, 2018 -

Koch Ford Lincoln responded

Hi, Matt! Thank you for your feedback. I'm glad Shelly and Dax were able to help you out find the vehicle you're happy with! I'd make sure to let them know.

February 01, 2018

Great Experience I had a lot of fun working with Shelly. She listened to what I wanted, was very knowledgeable and went out of her way to make sure I was accommodated More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Turcotte, Shelly Posey
Dec 20, 2019 -

Koch Ford Lincoln responded

We're happy to hear that Shelly could help you, we will pass along your feedback to the sales team.

January 25, 2018

Seamless Great buying experience. Ron in sales was very friendly, helpful and accommodating. He took the time to ensure I knew all the features of my new vehic More

by Marie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lino Marrelli, Ron Koehler, Dax Stuckey
Dec 20, 2019 -

Koch Ford Lincoln responded

Thanks for the feedback, it's great to hear!

January 20, 2018

Review Nick, Kelly and Tim Nick was knowledgeable, friendly and helpful. I met with him two times and was impressed with his willingness to accommodate me and my son. Kelly More

by lincoln 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Dakus, Tim Heinze, Nick Ellery
Dec 20, 2019 -

Koch Ford Lincoln responded

We really appreciate this feed about Kelly and Tim. We will pass this along, and thank you for choosing Koch.

Dec 20, 2019 -

Koch Ford Lincoln responded

Hi! I'm glad to hear Nick, Kelly, and Tim were able to help you out with your truck-buying experience! I'll make sure to let them know.

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