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Koch Ford Lincoln

Edmonton, AB

4.8
652 Reviews
Call Dealership (780) 434-8411
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5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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652 Reviews of Koch Ford Lincoln

September 15, 2022

Service was prompt. Advisor was excellent. Uber ride home was great. Nice job on cleaning the car. More

by Stacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Bowman
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Sep 15, 2022 -

Stacker responded

Service was excellent

Sep 19, 2022 -

Koch Ford Lincoln responded

HI Stacker! Thank you for the review. I'm glad our Service Team was able to help you out. I'll make sure to let them know.

September 09, 2022

It is a good place to go to when a car needs to be fixed More

by Jeannettebird8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelena
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September 08, 2022

The sales process was very quick, not pushy at all, and a very enjoyable process. More

by Derek21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad , Dax Stuckey, Brennan Haycock
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September 03, 2022

Excellent service. Quick response. Highly recommend dealership. Knowledgeable staff. Kind and courteous and friendly people. More

by Oldscuddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie
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September 02, 2022

I had a recall on my vehicle and Koch Ford looked after everything for me. Ryan was a big help. The job was done within an hour. Thanks to Ryan and Koch Ford!! More

by mmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan gets 5 stars
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September 01, 2022

Jeremy Koch and his team at Koch Edmonton are exemplary! !!! Always getting it done for their customers. I recommend this dealership to all and I will surly return for my next vehicle when I am in the market More

by CWhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne & Andre, Jeremy Koch
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August 31, 2022

The staff was friendly and courteous. The service was prompt and thorough. I like the report card at completion. More

by clamont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo
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August 31, 2022

Bought used vehicle sales was more than accommodating. Out of province inspection failed and stuck paying for alignment. Front was done although rear was neglected. Half a job. Was looking at new vehicle More

by kurtvoll
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Watson
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Aug 31, 2022 -

Koch Ford Lincoln responded

Hey Kurt, thank you for speaking with us today and bringing this to our attention. Please feel to reach out to our Service Team if you need anymore assistance.

August 29, 2022

Very good. Very accommodating. Helped me with short notice. Very personal. Will use in the future. Will recommend to friends More

by Shopland5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
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August 27, 2022

Connie and Paula top drawer. Very nice and accommodating. Stan wanted to go to Freedom Ford. I said that will not be happening. Your Koch people are my favourites. My dad, fro More

by Kknauman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connie and Paula in service
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