Koch Ford Lincoln

The service was beyond my expectation. From starting from a phone call to when I drove out the staff went beyond an extra mile. From starting from a phone call to when I drove out the staff went beyond an extra mile. More

They were able to get me in on short notice for my recall. Completed work within the same day. recall. Completed work within the same day. More

The dealership was easy to deal with. Very helpful. Great communication between the dealership and myself. Very helpful. Great communication between the dealership and myself. More

Fantastic Staff from Reception to sales, service and parts. Service takes care of my vehicle needs as well as is understanding of financial difficulties. The WHOLE team, as in KOCH FORD LINCOLN, goes ou parts. Service takes care of my vehicle needs as well as is understanding of financial difficulties. The WHOLE team, as in KOCH FORD LINCOLN, goes out of their way to make sure I get the absolute best treatment as a customer could honestly ever ask for, from communication to service or repair costs, flexibility and willingness to help in ALL ways possible. The best choice of vehicle dealership I could have ever chosen. I'm blessed to have a team like Koch Ford's FULL Staff looking out for me and my Race Red Ford Focus. Thank you Koch Ford, especially the Service team, your customer service over the years have been phenomenal. I'm so grateful to have you all looking out for me and my vehicle. No matter the circumstances. 10/10 KOCH FORD LINCOLN. More

Clear and concise communication during day of service. Great customer service from the rep and appreciated the Uber service. Great customer service from the rep and appreciated the Uber service. More

Very quick service and the lounge was comfortable for waiting in with free coffee and wi fi. They even offered me a free ride home to wait which is nice for people that want that. waiting in with free coffee and wi fi. They even offered me a free ride home to wait which is nice for people that want that. More

I took my Escape in for a recall repair. The service was fast and efficient. The service was fast and efficient. More

Great service and I would come back again if I needed service again thank you service again thank you More

There was no cost to me as it was a recall repair to my Escape I believe the person that helped me was Ryan. He was very pleasant and easy to deal with. The only comment I would make is that all of the Escape I believe the person that helped me was Ryan. He was very pleasant and easy to deal with. The only comment I would make is that all of the hand sanitizer dispensers were empty so I used my own. More

It was Fast and efficient! Great service and staff, Would definitely recommend to friends and family! Great service and staff, Would definitely recommend to friends and family! More