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Koch Ford Lincoln

Edmonton, AB

4.8
652 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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652 Reviews of Koch Ford Lincoln

August 16, 2022

I have been very pleased with their service. Our car was purchased in a different city and they have always taken care of my needs. Thank you More

by dbharrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo
August 09, 2022

Fast and friendly service department, they were able to get me in to change my window after a last minute cancellation at another dealership More

by Westar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krissy Phillip
August 07, 2022

This dealership was a pleasure to deal with I stopped in at 5 o’clock on the way through town and they help me immediately fix my sensor and is on my way More

by Kent.Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo
August 06, 2022

I received appointment very timely and was greeted by a very polite and caring front attendant. Booking the truck in was fast and painless. More

by Farmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Never had any of those
August 01, 2022

Absolutely awesome. Got me in for service no problem. Fantastic, friendly, wonderful staff that provided excellent customer service. More

by hicksm1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
July 25, 2022

Wonderful service in emergency time. Special thanks to Daniel Brice and team. Will recommend for sure! More

by BT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brice
July 24, 2022

We found the dealership a pleasure to deal with. They were not pushy. They were very knowledgeable with their product More

by 4sparrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil nygeun , Kelly Dakus
July 10, 2022

I was treated very well, service was good, and staff were excellent. I would deal with them again. More

by jrowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brenda Radjo
Jul 11, 2022 -

Koch Ford Lincoln responded

Thank you for the feedback, we would appreciate it if you could update your star rating to match the service you received, If you have any concerns that you would like to share, you can email me at socialmedia@kochford.com.

July 04, 2022

Won't sell you a new vehicle unless you have a trade in. Wants to: 1. make money on new car sale 2. make money on financing 3. make money selling you trade Without all three boxes checked you canno More

by doug
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad
Jul 04, 2022 -

Koch Ford Lincoln responded

Hey Doug, we appreciate the feedback, we'll be escalating your concerns about your experience to the management.

July 02, 2022

I received excellent service from everyone. Paula was very efficient. My car was serviced excellent and was very very clean when I picked it up. More

by dkoroluk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula, Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
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