Kia of Newmarket

Blake was the salesman that sold me my Kia, I couldn't have been more pleased with the service I received when purchasing. What a wonderful experience. Stephanie has been the smiling face I see couldn't have been more pleased with the service I received when purchasing. What a wonderful experience. Stephanie has been the smiling face I see behind the counter whenever I have gone in for an oil change, so far thats all I have needed. She is always so pleasent and professional and quick to help me with whatever i need!! Love this place! Would buy another Kia from this dealership in a second!! More

As always Stephanie was very friendly, helpful and knowledgeable. It is always a pleasure dealing with her when I take my car in for servicing. Thank you for the great customer service. knowledgeable. It is always a pleasure dealing with her when I take my car in for servicing. Thank you for the great customer service. More

I dropped off my Optima for the 2nd oil change and a vehicle inspection, and Stephanie was the service advisor. She was very professional and friendly. Stephanie and this Kia dealership is definitely cu vehicle inspection, and Stephanie was the service advisor. She was very professional and friendly. Stephanie and this Kia dealership is definitely customer service oriented, which is why i will continue to bring my Optima in for servicing at the Newmarket dealership. I was satisfied with the overall service, and everything was completed on time. More

This was my first time dealing with salesperson, Jenn Newlove. She was a delight and very accommodating to my every need. She answered all my questions and if she wasn't quite sure, she wasn't afraid t Newlove. She was a delight and very accommodating to my every need. She answered all my questions and if she wasn't quite sure, she wasn't afraid to go and get the answer right away. This was the second Kia Sorento I have purchased from this dealer and once again, my experience was great. Only challenge I had was regarding the financing. There was a mix up about the insurance deductable I have and it cost me two valuable 'business working hours' to get it straightened out even though I found out that it had already been handled earlier in the day. Not impressed. Other than that, my experience in purchasing a new vehicle with a tradein of my previous Kia was a good one. I would definitely recommend this dealership to anyone, and especially to work with Jenn Newlove! Lois Galloway More

From the time I called to set up my appointment to when the service was finished on my Rio I was treated in a very professional and friendly manner. I was called to prior to doing any further service such the service was finished on my Rio I was treated in a very professional and friendly manner. I was called to prior to doing any further service such has a light bulb which needed to be replaced . Overall because of my experience today as well as my past experiences with Kia of Newmarket I would highly recommend this dealership. More

Standard 40K service. Booked it late last week, service department provided several options to accommodate my schedule. Service was done in the time promised , and all went according to hoyle. Quick, painl department provided several options to accommodate my schedule. Service was done in the time promised , and all went according to hoyle. Quick, painless and efficient. Great experience as always More

The service was exceptional. The people were exceptional. I love my vehicle. Would definitely recommend to others. Thank you for a great experience! And a great product! Blessings to everyone. I love my vehicle. Would definitely recommend to others. Thank you for a great experience! And a great product! Blessings to everyone. More

I had the pleasure of being served by Katelyn Field, Service Advisor: Katie has a really positive attitude and is really, really nice to deal with. She made my day :-). Other than that, service was done Service Advisor: Katie has a really positive attitude and is really, really nice to deal with. She made my day :-). Other than that, service was done on time and efficiently. Overall a much nicer experience than I anticipated. Thanks! More

This evening while attending Kia Newmarket for car service we were greeted by Katelyn Field. Her friendly professional and knowledgeable manner was a nice welcome to us. I would hire Kathelyn and service we were greeted by Katelyn Field. Her friendly professional and knowledgeable manner was a nice welcome to us. I would hire Kathelyn and steel her away from you. :-)) She is a keeper and hope that Kia Newmarket compensates her with accolades and financially. I have been considering going elsewhere for service since Deb was let go as she was who was the amazing staff that kept me driving the distance for service. Katelyn is now worth the drive. :-)) Well done Katelyn. from your Kia service customer Sharon Johnson More

The best experience during my last visit was the way the service advisor looked (Katelyn Field) after me after my visit for the Rondo recall. She is the consummate professional, Kia of Newmarket needs more service advisor looked (Katelyn Field) after me after my visit for the Rondo recall. She is the consummate professional, Kia of Newmarket needs more employees like her. Even though I selected yes for recommendation without Katelyn's experience the respond would have been a big NO. I am still having the same issue that I went into the dealership for, even though they replaced the parts under warrantly the problem still exists, I was told to check back in a while if the problem did not go away even though I am almost at the end of my warranty period. The service manager provided an explanation for the problem that was not logical and at the end the remedy according to him is to OEM the part even though I paid extra for the addition as per the dealer recommendation. How easy it is to fool a customer in spending their hard earned money and then abandon them once they have their hookes into you by hiding behind departmental differences within the dealership. "Katelyn Field" is the person that made the experience very positive, not the service department. More