Kia of Newmarket

The service department is always friendly and fast. The service staff treat me like a customer should be treated and are always polite and courteous. They try to work within my budget and my schedule and service staff treat me like a customer should be treated and are always polite and courteous. They try to work within my budget and my schedule and are so incredibly pleasant about it. Kate was extremely friendly and knowledgeable. More

The service experience from the time I entered the dealership to the time I left was all first class. Stephanie was extremely pleasant (as always) and was ready for me at the appointed time. She off dealership to the time I left was all first class. Stephanie was extremely pleasant (as always) and was ready for me at the appointed time. She offered coffee, told me the service would take between 45 to 60 minutes. Not only was it ready within the 60 minutes indicated, they also went to the trouble of washing the car for me. Can't ask for a better experience than that. More

Felt respected as a customer and valued the communication by team members. Phone calls and questions were answered professionally in a timely manner. , Overall a pleasant experience. by team members. Phone calls and questions were answered professionally in a timely manner. , Overall a pleasant experience. More

They were awesome, helped out when they could. However the price was a little steep for an oil change and spark plugs. But such is life. the price was a little steep for an oil change and spark plugs. But such is life. More

Katelyn, the service advisor, was very professional and courteous during the whole process. She followed up, kept me informed of my service options and called me immediately when the vehicle was ready as courteous during the whole process. She followed up, kept me informed of my service options and called me immediately when the vehicle was ready as promised. More

Stephanie was very professional and friendly and she followed up with phone calls to let me know how the inspection was going and to discuss any work to be done before they went ahead with it. Very plea followed up with phone calls to let me know how the inspection was going and to discuss any work to be done before they went ahead with it. Very pleased with the experience! More

The service at Kia of Newmarket exceeded my expectations. There was no pressure and the staff was very knowledgeable, helpful and friendly. Buying my new Kia was a terrific experience. There was no pressure and the staff was very knowledgeable, helpful and friendly. Buying my new Kia was a terrific experience. More

Katelyn Field was professional and welcoming and made the experience very positive. She clearly explained the work that was going to be done on the car and the charges I would incur ahead of time. The servic experience very positive. She clearly explained the work that was going to be done on the car and the charges I would incur ahead of time. The service was done quickly. When I picked up my vehicle she again clearly explained what work had been done and the charges before I paid. I appreciated her outgoing demeanor and how straightforward she was. Thank you Katelyn for such a positive experience. More

This was the second time I've dealt with the folks at Kia of Newmarket. As before, both Luca and Elaine were absolute pleasures to deal with. Everything was timely and efficient, and very friendly. I Kia of Newmarket. As before, both Luca and Elaine were absolute pleasures to deal with. Everything was timely and efficient, and very friendly. I brought my young daughter with me both times and she was treated like a princess! More

I have been taking my car in for regular service for the past year and the service has been excellent. The staff are very friendly and always helpful. past year and the service has been excellent. The staff are very friendly and always helpful. More