Kia of Hamilton

I set out on this past Saturday with my mom to purchase two new SUVs.. We test drove at Kia and met mike and were impressed. But wAnted to look around. then at another dealership where we had a horrific ex two new SUVs.. We test drove at Kia and met mike and were impressed. But wAnted to look around. then at another dealership where we had a horrific experience and finally a third dealership that still left us wanting to go back and deal with mike, and so we did and both my mom and I purchased new 2014 Kia sorento s . We bought Saturday and were able to pick our new cars up together Tuesday night, and that's despite the fact that the dealership didn't have my colour on the lot. They didn't have my colour but they made it happen and quickly! We dealt with Dawn West for the financing portion of our experience and just like Mike she didn't disappoint. I would absolutely recommend the dealership and more importantly Mike, to people I know who are looking for not only a new car but a great experience! More

We visited the dealership early on a Saturday and met Mike. He was pleasant, knew the vehicles and listened to what we were saying. We had just started looking and told Mike so. We test drove the Sorento Mike. He was pleasant, knew the vehicles and listened to what we were saying. We had just started looking and told Mike so. We test drove the Sorento and both of us liked the car but wanted to see the Santa Fe's down the road. On the the test drive Mike pointed out details about the car to both of us. We left to go test drive the Santa Fe at the dealership down the street. The experience at Hyundai was horrible. We test drove both the Tucson and the Santa Fe and we found the Santa Fe comparable but wanted to see what our trade ins would be worth just to have an idea. With out our consent, with valuables left in my car I watched in shock as the sales person and someone else drove my car out of the dealership withour ever asking my premission. We started out that Saturday to purchase 2 SUV's, one for myself and one for my daughter but everyone except Mike assumed we were buying one. He listen, he didn't just talk. We went back to Kia that afternoon both I and my daughter bought brand new 2014 Sorento's. We met with Dawn to arrange our finanicing and went back on Tusday evening to pick up oue new cars. I enjoyed my KIA experience and all the friendly peolpe at this dealership that made us feel comfortabe. More

Mike and Rob were very helpful and accommodating, making my experience at Kia Hamilton an all around great experience. Mike went out of his way, outside of his regular work hours, to accommodate my availabi my experience at Kia Hamilton an all around great experience. Mike went out of his way, outside of his regular work hours, to accommodate my availability in test driving and purchasing my vehicle. More

Both Mike and Chris we're personable and professional. I found Mike especially friendly and sincere in his manner. The sales team we're knowledgeable and responsive to our questions, negotia professional. I found Mike especially friendly and sincere in his manner. The sales team we're knowledgeable and responsive to our questions, negotiating the price of the car was positive and successful. However, I'm disappointed in myself for not catching the $500 administration fee, which I feel is an extraneous cash grab. The car is beautiful and exactly what we we're looking for. More

Mya was very helpful and friendly throughout my entire purchasing experience. I am very happy with my new 2013 Kia Sportage. Thank you for everything. purchasing experience. I am very happy with my new 2013 Kia Sportage. Thank you for everything. More

Bought my Kia from Kia of Hamilton and have been servicing it at the dealership since. They are always friendly, professional and the quality of the work is great. servicing it at the dealership since. They are always friendly, professional and the quality of the work is great. More

I have giiven this rating because I had a great experience. The sales person [ Gary] was very friendly and knowledgeable and the service personel were the same. I have had my Sorento back in for se experience. The sales person [ Gary] was very friendly and knowledgeable and the service personel were the same. I have had my Sorento back in for service and my opinion has not changed. More

Mya was very helpful and knowledgeable on her craft, she went above and beyond to ensure I drove my Sorento away a satisfied customer. She would even respond to messages outside normal working hours, Mya de went above and beyond to ensure I drove my Sorento away a satisfied customer. She would even respond to messages outside normal working hours, Mya definitely displayed the client first mentality even after the sale was complete. Mike M. More

Dealt mostly with John. Courteous and very friendly. No pressure sales which is what my wife and I enjoyed. The only complaint I have is the car was ready for approx. 3 to 4 days before I could pick up and pressure sales which is what my wife and I enjoyed. The only complaint I have is the car was ready for approx. 3 to 4 days before I could pick up and there was a layer of dust over the whole car. Would have been nice if the car was washed the morning I was going to pick up. Otherwise great employees throughout. Haven't tested the service part as of yet. More

I had been looking for a fairly new used vehicle.Had been online and came across this dealership,had the opportunity to stop by and see the vehicles on the lot in person. I came down was greeted with a sales online and came across this dealership,had the opportunity to stop by and see the vehicles on the lot in person. I came down was greeted with a salesman Frank that was very friendly and made me feel comfortable to talk with. He offered to let me take the Sportage for a ride and because i had my mother with me,was just as friendly/kind to her as he was myself. Everyone in the dealership from Frank,the secretary Sarah and Chris from the finacial department,were all so kind. The salesman Frank wanted me to be happy with this purchase and was asked several times if i had any concerns,any concerns i had were met with respect to me and my mother who traveled with me to pick up vehicle. I would recommend this dealership to my friends and family and anyone i knew looking for a Kia. I look forward to my follow-up appointment/visit,knowing i will be treated respectfully. Thanks again More