Kia Richmond

Overall very good experience Mario and Kristi gives you the nicest one-two punch in car purchase experience! You can see how genuine Mario is in his dealings with everyone and hi Mario and Kristi gives you the nicest one-two punch in car purchase experience! You can see how genuine Mario is in his dealings with everyone and his willingness to go above and beyond is very evident, and Kristi's knowledge and energy level of off the charts. It made for a truly pleasurable new-car buying experience. The only reason I did not give five stars is the dealership was quite understaffed when we walked in and we had to wait quite a while before being attended to. More

Exemplary Customer Handling We were looking for a good economical purchase for my son and daughter in law. Our son has suffered a head injury. Fabio put us into a great vehicle We were looking for a good economical purchase for my son and daughter in law. Our son has suffered a head injury. Fabio put us into a great vehicle, and a deal that we were very happy at. The whole sales team and after sales team of - Fabio, Darren, and Richard were very professional and first class to deal with. Fabio assisted me with the purchase, temporary insurance and vehicle delivery. I would strongly recommend if are looking for a new or used vehicle that you drop by and give this Dealer and Fabio an opportunity to serve your needs! You will not be disappointed! More

Good experience. Dealt with a salesman named Bill Welsh. Extremely nice person to deal with. No pressure, very happy throughout the selection and negotiation process Dealt with a salesman named Bill Welsh. Extremely nice person to deal with. No pressure, very happy throughout the selection and negotiation process. Would do business with them again. More

FOLLOWUP TO CAR PURCHASE Really enjoyed working with the salesman ALLAN, he was understanding to my needs and concerns, like the vehicle and staff makes me feel very good Really enjoyed working with the salesman ALLAN, he was understanding to my needs and concerns, like the vehicle and staff makes me feel very good More

Awesome The employees are amazing very helpful and friendly I really appreciate the way they handle their clients amazing customer services I think it's the b The employees are amazing very helpful and friendly I really appreciate the way they handle their clients amazing customer services I think it's the best dealership.I am definitely going to recommend it to all my friends n family More

service My Sorrento under warranty had some problems. The staff treated me extremely well and I was supplied a loaner car for the whole time as they made sure My Sorrento under warranty had some problems. The staff treated me extremely well and I was supplied a loaner car for the whole time as they made sure they had resolved all the issues. The car is running great now but I was encouraged to come back anytime if I needed assistance. This dealership is by far the best I have ever dealt with. Never had this kind of attentive service before. I'd now like to buy a kia for my daughter at this dealership. More

Thanks Fabio I went to this dealership with my daughter & hadn't planned on buying but the deal was too good to pass up. Excellent customer service by Fabio...he e I went to this dealership with my daughter & hadn't planned on buying but the deal was too good to pass up. Excellent customer service by Fabio...he even drove me to the bank to get the certified cheque. Thanks Fabio!!! More

Fabio is awesome!! We are very happy with our purchase today. Fabio, our sales rep, was informative, polite, and did not pressure us for a sale. We highly recommend Fabi We are very happy with our purchase today. Fabio, our sales rep, was informative, polite, and did not pressure us for a sale. We highly recommend Fabio for all your car buying because unlike a lot of sales reps, he is fun and charismatic! More

Amazing customer service I wanted to start off by saying how amazing my experience at Kia was with Setareh. From the moment I stepped foot in the store she has been graceful, I wanted to start off by saying how amazing my experience at Kia was with Setareh. From the moment I stepped foot in the store she has been graceful, and assured to answer each and every one of my questions. This is probably the first dealership I have attended without feeling pressured. Setareh made me feel comfortable, provided me with all necessary information and was beyond kind in explaining each detail to me. Because of her wonderful demeanour and ability to fully answer all of my inquiries I purchased my Optima EX Luxery on my second visit. I highly recommend visiting Kia Richmond and meeting Setareh for any inquiries! I definitely will be recommending her to both family and friends. Nicole Nair More

Amazing Setareh was very helpful and knowledgeable. I had a great experience with her and the dealership. I love my new Kia Soul 2015 and look forward to deal Setareh was very helpful and knowledgeable. I had a great experience with her and the dealership. I love my new Kia Soul 2015 and look forward to dealing with this dealership. More