Back

Kia On Hunt Club

Ottawa, ON

2.7
596 Reviews

350 W Hunt Club Rd

Ottawa, ON

K2E 1A5

Directions

By Type

596 Reviews of Kia On Hunt Club

May 23, 2014

very bad experience, wrong commitment One week ago we got a car from them and they committed they will take care of any problem till a month. The front wheel of the car was making noises w More

by raman3104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 27, 2014 -

Kia On Hunt Club responded

Hi Raman, I wanted to follow up with you in regards to the experience you had at our dealership. It is clear there was a misunderstanding in regards to what is covered for the first month from when you picked up your vehicle. As a dealership we are responsible for the safety of the vehicle and if anything should go wrong with a component pertaining to safety we are definitely responsible in fixing or replacing it. In your situation, although there is a noise being caused by the tire it does not mean that the tire is unsafe. The vehicle has passed safety and the tires are safe to drive on. I can understand you would like to get rid of the noise from the tire, like I had mentioned when you were at the dealership I would be more than happy to work out a great deal for you on tires. If this is something that would make you happy please let me know so that I can proceed to order the tires if need be. If there is anything else I can help you out with please let me know. Sincerely, Rabieh Nassrallah Sales Manager Kia on Hunt Club 613-688-6000

May 28, 2014 -

raman3104 responded

If you are a seller you should sell thing that is upto the level of customer satisfaction. First day I noticed and told Eli about the noise it's my mistake I didn't took anything in written I tried to contact the complaint centre but they said we should talk to your General Manager first send me his number or give him my number before filing any complain I want to talk to your manager. I already spent money why should I keep spending again and again.

May 21, 2014

Well Done! Due to some unforeseen circumstances, I unfortunately needed to buy a reliable car rather quickly, but isn't that always the case when you are leaving More

by stayler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chalhoub
May 20, 2014

Great experience I came to the dealership to check VW Jetta 2011. Tony did a great job showing me the car and making me comfortable of buying it. I got good trade in v More

by Sike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chalhoub
May 16, 2014

Great price and excellent client service Rabieh Nassrallah is the person from whom we purchased our 2014 KIA Optima SX. He was very attentive to our needs and completed all the research nece More

by JCO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2014

Great customer service Initially dealt with Mohammed over the phone and he provided all the information I requested and was not too pushy to get me to come into the dealersh More

by Taha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2014

great service Thanks to Eli he was very helpful,knowledgeable. He guided me through all the steps.he got me to buy the right car for me More

by ariane_saumure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Farah
May 14, 2014

Car purchase experience I was looking for a crossover vehicle to replace my Toyota Carola. I considered thee following: Mazda CR 5, Honda CRV, Hyundai Tuscon and Toyota RAV 4 More

by PesiShroff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Haddad
May 14, 2014

Cameron is the MAN! Bought a used vehicle from Kia on Hunt Club in February. Was greeted by Cameron. Very approachable, reasonable, professional and easy to deal with. He More

by SJL90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2014

Service received The service received at this dealership was very good. Kevin was accommodating an very friendly. The explanations we got from Kevin were up to the poi More

by francetaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2014

Friendly staff Moe was great staff was friendly. Would highly recomend shopping for a car at kia hunt club. Price was right get a lot for your dollar. More

by Varga5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
47
...