Kia On Hunt Club

Recent purchase of used vehicle I was very pleased with my overall experience with one exception....however, let me tell you what I liked first. Your showroom is first rate. It was a I was very pleased with my overall experience with one exception....however, let me tell you what I liked first. Your showroom is first rate. It was a pleasure to walk in and see all of your new models in such a pleasing setting. I was there with my brother to look at vans. We were approached almost immediately and given lots of info without any pressure. When it was clear your new models didn't meet my needs, we were directed to your used showroom where we found a great vehicle...2013 Dodge Grand Caravan with 5 stow and go seats (something Kia didn't have) and a tow package. We negotiated a price which was agreeable but again with no pressure. Moe was truly helpful in finding us something that met our needs and helping me through the process. He answered all my questions and when he didn't know, searched out the answer and got back to us quickly so we weren't left wandering around aimlessly. He also gave us space when we needed it--a great strategy. Now for the exception. The van was cleaned very well but the interior was not rinsed and a type of soap xxxx was left on the interior surfaces. This was not visible in the sunlight but very visible in my garage. Rinsing it was easy but disappointing because I expected a "perfect" vehicle. This is no reflection on Moe because as I said, it was not visible in sunlight and he had no way of knowing about it. However, it is something to keep in mind for future customers. Lastly, your indoor used showroom is a great idea but it is very grubby and the vehicles are all dirty. Perhaps pressure washing/rinsing them on a regular basis might help. However, grubby or not, putting all your used vehicles under one roof is a great idea. Kudos to Kia and Kudos to Moe. Thanks again. More

First Kia In purchasing my first Kia, Juan was friendly, knowledgeable and not overly pushy which helped me solidify my choice to purchase from Kia on Hunt Club In purchasing my first Kia, Juan was friendly, knowledgeable and not overly pushy which helped me solidify my choice to purchase from Kia on Hunt Club. The vehicle was ready for pickup within 48hrs and as expected. However the technician (not Juan) who did the final check over of the vehicle before pickup made a few errors on the paperwork, making me think that the check list wasn't actually followed. A 20km test drive was checked off, but the "mileage after road test" was written down as 12km, when there was only actually 6km on the car. The tire pressure for the spare was also noted at 60psi, when there is no spare tire for this car. Juan was great, the dealership overall was great making these few things easy to overlook. Would definitely recommend asking for Juan if you're considering a Kia. Colin Mills More

Great work! I'm pleased to say that I will be back to this location. Tony was a great help, he was very considerate, very knowledgeable about the vehicle. Tony an I'm pleased to say that I will be back to this location. Tony was a great help, he was very considerate, very knowledgeable about the vehicle. Tony answered all my questions without hesitation. I got a great deal. I felt very comfortable in the dealership and with the sales rep. I was treated with respect and wasn't taken advantage of even for my age. I would recommend Tony and this dealership to anyone. I'm pleased to say I will be returning! :) Thanks More

Kia Rondo We traded in our Kia Soul 4 U which I loved for a Kia Rondo. I am loving the Rondo. The service we received when purchasing it was great! Thanks! We traded in our Kia Soul 4 U which I loved for a Kia Rondo. I am loving the Rondo. The service we received when purchasing it was great! Thanks! More

nice new place, new dealer good new dealer for KIA in Ottawa. Bought Sorento 2014, decent price. Hydai is tough to deal now, than I walked in this place. almost same car, get good new dealer for KIA in Ottawa. Bought Sorento 2014, decent price. Hydai is tough to deal now, than I walked in this place. almost same car, get better price. More

2011 Kia Sorrento Found Tony to be very helpful and accommodating in putting this purchase together. Very knowledgable about the product and answered all of our questio Found Tony to be very helpful and accommodating in putting this purchase together. Very knowledgable about the product and answered all of our questions to the best of his abilities and got answers from other sales staff when required. Would be happy to deal with Tony in the future or refer potential customers. With regards to "quality of work" the safety that was required as it was a used vehicle missed some things that were fairly obvious but were later corrected and I was reimbursed for the costs by this dealership (working through Tony} without any hassle. Its just that I felt it was unfair for me to have to look after them as they should have been dealt with prior to delivery. For me the true test of a dealership and the salesperson you dealt with is how you are treated after you have taken delivery and they have your money. As a result of their after sales service which I would describe as excellent I would not hesitate to recommend this salesperson and the dealership in the future. More

not bad but could do better The salesman was kind and friendly. The financial guy could be a little happier. Communication between dealership and myself could have been better. The salesman was kind and friendly. The financial guy could be a little happier. Communication between dealership and myself could have been better. Needed to call them to see what was going on. More

impressive Wow, I bought a lot of cars over the years and I got to say that this is the best experience that I ad doing so. If you are serious on bying a car, t Wow, I bought a lot of cars over the years and I got to say that this is the best experience that I ad doing so. If you are serious on bying a car, this is the place to come to. My salesman was very good and knew is product very well. Along with is manager, they were ready to do what they ad to, to make myself and my wife happy. I was even able to finish the deal over the phone, since that I live far away from the dealership. I was also very happy to receive my deposit back, only 3 days after the dilivery of the car. Thanks guys, My wife loves her car and she was also very impress with the service. More

very profesional The salesman and manager we're very good and experienced. They showed good professionalism to make the sale. Answered all our questions promptly. Alwa The salesman and manager we're very good and experienced. They showed good professionalism to make the sale. Answered all our questions promptly. Always had a smile on them. Hope to have the same courtesy when I bring my vehicle for service. More

Good experience from A to Z Salespeople were very upfront with pricing and negotiations. Where some dealerships tried to lose you in the fees and pricing, Delawri was very comfor Salespeople were very upfront with pricing and negotiations. Where some dealerships tried to lose you in the fees and pricing, Delawri was very comfortable in talking real numbers and breaking down all costs and fees for us. Made my first car purchase experience a very pleasant one. More